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COCC

Web Content Coordinator

COCC, Bend, Oregon, United States, 97707


Web Content Coordinator

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Position Details

Position Information

Position Title Web Content Coordinator

Classification Title Administrator

Position Number B1168PD

Grade Level P1

Starting Wage/Salary $59,000- $66,000 plus exceptional benefits

Close Date 08/25/2024

Position Type/Employee Class Administrative

Faculty Status Not applicable

FTE 1.0

Contract Months 12 Months

Overtime Eligible Exempt

Location Bend

Hybrid Remote Work Eligible? Yes but no COCC position is fully remote. Hybrid/Remote possibilities to be determined by the supervisor/department and discussed during interview process.

Exceptional COCC Benefits Summary

CLICK HERE TO VIEW BENEFITS & PERKS

Primary Purpose

The Web Content Coordinator position will oversee the maintenance and enhancement of COCC’s digital website content. This role is crucial in ensuring web content complies with or exceeds basic ADA accessibility standards to make the website usable for all, while being user-friendly, engaging, and supportive of the college’s mission.

If you’re detail-oriented, thrive in a dynamic environment, and are committed to maintaining a vibrant and accessible digital presence for COCC , join us as the Web Content Coordinator to play a key role in enhancing our community’s educational experience.

Essential Duties and Responsibilities

Web Content/Accessibility:

Ensure web content complies with or exceeds basic ADA accessibility standards to make the website usable for all.

Oversee the web content lifecycle, from creation through approvals to publishing, ensuring all content meets quality standards and deadlines.

Complete accessibility reviews and provide recommendations and direction for software and third-party integrations to ensure ADA accessibility compliance.

Coordinate with a team of colleagues in Information Technology Services, Disability Services, Marketing and Public Relations, and eLearning to ensure ADA accessibility compliance and web best practices by effectively communicating recommendations and providing direction as a member of cross-functional teams.

Regularly check for and repair broken links to maintain website integrity and usability.

Identify and remove outdated or orphaned content to keep the website current and relevant.

Uphold the college’s writing and branding style guide across all web content to ensure consistency and professionalism.

Keep students and community informed by managing timely updates to the events calendar and news feed.

Maintain and execute a content review strategy and calendar to ensure content remains fresh and engaging.

Oversee the updates and scheduling of visual sliders on the homepage to highlight key information and events.

Search Engine and User Experience:

Apply Search Engine Optimization ( SEO ) best practices to enhance content visibility and drive website traffic.

Craft and refine digital content with a focus on User Experience (UX) and SEO .

Training and Projects:

Provide training assistance and support to web editors and lead troubleshooting efforts within the content management system.

Provide oversight and complete self-managed projects in a timely manner, in alignment with department and college goals strategic plans.

Additional Duties:

Participate in COCC committees, workshops, or like events, as assigned.

Perform other essential functions as assigned that support the overall objective of the position.

Provide backup for emergency messaging to ensure continuous communication during critical situations.

Department Specific

Knowledge, Skills, and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.

Ability to write clear, engaging content that follows college and AP styles. Familiarity with Federal Plain Language Guidelines would be helpful.

Possess basic knowledge of HTML and image editing, capable of resizing images for the web.

Possess basic understanding of SEO techniques and UX principles to optimize content.

A self-starter who is always looking for ways to improve content and processes.

Ability to work effectively as part of a team and support collaborative efforts.

Strong organizational skills with an ability to manage multiple tasks efficiently.

Familiarity with web accessibility standards, requirements, and best practices in creating ADA -accessible and inclusive content, along with an enthusiastic interest to learn new guidelines as they evolve.

Ability to develop strong working relationships with people from different cultural backgrounds and other aspects of human diversity.

Ergonomic Requirements

Regular office hours are established between 8 am – 5 pm during the workweek. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.

Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.

Minimum Requirements

Education:

Associate’s or similar two-year degree/certificate in Marketing, Communication, Web Design, Education, or related field.

Experience:

2 years’ managing or coordinating web content and accessibility.

2 years’ experience with content management systems and digital analytics tools.

Equivalency Statement

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify by responding to the supplemental question presented during the application process.

Preferred Qualifications

Experience:

Experience working with and incorporating accessibility standards in digital assets.

Experience working in a community college or higher education environment.

EEO Statement

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.

This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.