Baystate Health
Experience Designer
Baystate Health, Springfield, Massachusetts, us, 01119
Summary
Qualification: Bachelors Degree; 5yrs Experience
Location: Remote work option available for applicants in the following states: AZ, CT, FL, GA, KS, MA, MD, ME, MI, MS, MO, NH, NC, OH, PA, RI, SC, TN, TX, VA, VT
Schedule: Monday-Friday, 1st Shift
The Experience Designer is pivotal in leveraging human-centered design, systems thinking principles, and other experience research tools to address organizational challenges effectively. Advocates for optimal human experiences and touchpoints using design tools.
Job Requirements:
1) Advocate for the human experience standpoint within departmental and cross-functional teams.
2) Collaborate with teams and, in some cases, have ownership over the requirements to ensure the integration of the human perspective in solution designs.
3) Advise/ select the design research methods and frameworks in alignment with project objectives through established human-centered design processes.
4) Lead and support the collection, analysis, and synthesis of data utilizing observation, empathetic interviewing techniques, and human-centered design methodologies for problem and opportunity analysis, solution design, rapid prototyping, in-context testing, and iteration.
5) Drive technology enhancements to elevate user experiences.
6) Lead the designing of solutions for cross-functional problems/enhancements.
7) Maintain project artifacts to establish or highlight baseline and goal data and create templates and frameworks based on best practices for future projects.
Minimally Required Education:
Bachelor's Degree, Design, Clinical Science
Preferred Education:
Master's Degree - Design or Clinical Science
Minimally Required Experience:
5 years if Bachelors, 2 years if Masters
Skills/Competencies:
Human-centered design, systems thinking, project management, organization skills, qualitative and quantitative research. methods, including in-depth interviews, in-person/online group facilitation, survey design, and data analysis.
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Wellbeing programs that include but are not limited to mental, physical, and financial health
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
Bachelor of Science (Required), Master of Science
Certifications:
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Please be aware that after the upgrade, you will need to change any bookmarks you have to this External Career Site and your Candidate Account Login Page. Please also note that workflow emails received prior to the upgrade on 8/3/2024 contain links that will no longer work. Please plan to log into your account directly to monitor your application activity and tasks.
Ab out Baystate Health
Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
Baystate Medical Center in Springfield
Baystate Children’s Hospital (located at Baystate Medical Center)
Baystate Franklin Medical Center in Greenfield
Baystate Wing Hospital in Palmer
Baystate Noble Hospital in Westfield
Qualification: Bachelors Degree; 5yrs Experience
Location: Remote work option available for applicants in the following states: AZ, CT, FL, GA, KS, MA, MD, ME, MI, MS, MO, NH, NC, OH, PA, RI, SC, TN, TX, VA, VT
Schedule: Monday-Friday, 1st Shift
The Experience Designer is pivotal in leveraging human-centered design, systems thinking principles, and other experience research tools to address organizational challenges effectively. Advocates for optimal human experiences and touchpoints using design tools.
Job Requirements:
1) Advocate for the human experience standpoint within departmental and cross-functional teams.
2) Collaborate with teams and, in some cases, have ownership over the requirements to ensure the integration of the human perspective in solution designs.
3) Advise/ select the design research methods and frameworks in alignment with project objectives through established human-centered design processes.
4) Lead and support the collection, analysis, and synthesis of data utilizing observation, empathetic interviewing techniques, and human-centered design methodologies for problem and opportunity analysis, solution design, rapid prototyping, in-context testing, and iteration.
5) Drive technology enhancements to elevate user experiences.
6) Lead the designing of solutions for cross-functional problems/enhancements.
7) Maintain project artifacts to establish or highlight baseline and goal data and create templates and frameworks based on best practices for future projects.
Minimally Required Education:
Bachelor's Degree, Design, Clinical Science
Preferred Education:
Master's Degree - Design or Clinical Science
Minimally Required Experience:
5 years if Bachelors, 2 years if Masters
Skills/Competencies:
Human-centered design, systems thinking, project management, organization skills, qualitative and quantitative research. methods, including in-depth interviews, in-person/online group facilitation, survey design, and data analysis.
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Wellbeing programs that include but are not limited to mental, physical, and financial health
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
Bachelor of Science (Required), Master of Science
Certifications:
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Please be aware that after the upgrade, you will need to change any bookmarks you have to this External Career Site and your Candidate Account Login Page. Please also note that workflow emails received prior to the upgrade on 8/3/2024 contain links that will no longer work. Please plan to log into your account directly to monitor your application activity and tasks.
Ab out Baystate Health
Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
Baystate Medical Center in Springfield
Baystate Children’s Hospital (located at Baystate Medical Center)
Baystate Franklin Medical Center in Greenfield
Baystate Wing Hospital in Palmer
Baystate Noble Hospital in Westfield