Lexmark International Inc
Technical Trainer, Learning Experience Designer
Lexmark International Inc, Lexington, Kentucky, us, 40598
The Learning Experience Designer (LXD) will play a key role in architecting a learning program for Lexmark's Printer, Cloud, and IoT technology product portfolio. The learning program will focus on developing and applying technical knowledge of Printer, Cloud, and IoT products to be installed in customer environments. The LXD will collaborate with subject matter experts (SME), partners, and stakeholders to analyze learning opportunities and create an interactive learning experience. The learning experience will include some combination of on-line, virtual, face to face, and hybrid.PRIMARY RESPONSIBILITIES:
Drive strategy for Lexmark's technical training learning experience.Architect a learning environment for technical administrators of Lexmark products.Create compelling course content and situational learning activities which enhance retention and knowledge transfer.Collaborate with Subject Matter Experts (SMEs), Marketing Portfolio managers, and Service Delivery teams to identify target audience's training needs.Promote collaboration, partnership and relationships among the participants and stakeholders in thelearning design project.Apply systematic instructional design methodology to develop learning program (ie ADDIE).Develop measurement strategy to demonstrate effectiveness of learning program.Communicate effectively in visual, oral, and written form.
EXPERIENCE AND BACKGROUND:
Ideal candidate will have :
3+ year experience supporting atraining organizationTechnical skill withHardware, Cloud, Software, and / or IoT infrastructure and applicationsExperience with IT solutions partners andunderstanding of pain pointsAbility to translate technical concepts, information, and jargon into nontechnical termsAbility to write effectively copy, instructional text, audio scripts/video scriptsVisual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboardExperience with Articulate 360
Critical Skills :Project management skillsAbility to work cross-functionally with all areas of the business and with partnersAbility to write effectively copy, instructional text, audio scripts/video scriptsExcellent skills in MS Office Suite including word processing, spreadsheet, and presentation software. MS Visio and MS Access may be beneficial
PERSONAL CHARACTERISTICS:Strategic thought leadershipFlexible and able to collaborate across business areasAbility to develop relationships with partners to understand pain points and needsStrong analytical and reasoning abilities.Demonstrated ability tocommunicate high impact messages and complex ideas in an effective, concise fashion in both verbal and written format
EDUCATION:
Preferred:BA/BS degree in Business, Technology, Training / Education or equivalent experience
NOTE: Writing, portfolio and/or eLearning samples are welcome at interview.
How to Apply ?Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!
We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.
Global Privacy NoticeLexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.
Drive strategy for Lexmark's technical training learning experience.Architect a learning environment for technical administrators of Lexmark products.Create compelling course content and situational learning activities which enhance retention and knowledge transfer.Collaborate with Subject Matter Experts (SMEs), Marketing Portfolio managers, and Service Delivery teams to identify target audience's training needs.Promote collaboration, partnership and relationships among the participants and stakeholders in thelearning design project.Apply systematic instructional design methodology to develop learning program (ie ADDIE).Develop measurement strategy to demonstrate effectiveness of learning program.Communicate effectively in visual, oral, and written form.
EXPERIENCE AND BACKGROUND:
Ideal candidate will have :
3+ year experience supporting atraining organizationTechnical skill withHardware, Cloud, Software, and / or IoT infrastructure and applicationsExperience with IT solutions partners andunderstanding of pain pointsAbility to translate technical concepts, information, and jargon into nontechnical termsAbility to write effectively copy, instructional text, audio scripts/video scriptsVisual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboardExperience with Articulate 360
Critical Skills :Project management skillsAbility to work cross-functionally with all areas of the business and with partnersAbility to write effectively copy, instructional text, audio scripts/video scriptsExcellent skills in MS Office Suite including word processing, spreadsheet, and presentation software. MS Visio and MS Access may be beneficial
PERSONAL CHARACTERISTICS:Strategic thought leadershipFlexible and able to collaborate across business areasAbility to develop relationships with partners to understand pain points and needsStrong analytical and reasoning abilities.Demonstrated ability tocommunicate high impact messages and complex ideas in an effective, concise fashion in both verbal and written format
EDUCATION:
Preferred:BA/BS degree in Business, Technology, Training / Education or equivalent experience
NOTE: Writing, portfolio and/or eLearning samples are welcome at interview.
How to Apply ?Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!
We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression.
Global Privacy NoticeLexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.