West 4th Strategy
IT Systems Technical Writer
West 4th Strategy, Washington, District of Columbia, us, 20022
Technical Writer
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.ROLEWest 4th Strategy is seeking an experienced IT Systems Technical Writer to develop and update comprehensive documentation for IT systems management. The ideal candidate will possess significant experience in creating various IT documentation, including CONOPS, COOP plans, SLAs, system governance, and operational procedures for production IT systems. This role will predominantly be remote, with occasional onsite visits as needed (Washington, DC).
Apply today!
RESPONSIBILITIES
Develop and update IT systems management documentation, including CONOPS, COOP plans, SLAs, and operational procedures.Document and manage "rules of the road" for interactions with the agency OCIO.Generate and maintain documentation for handling IT system outages, upgrades, unexpected errors, and communication with software vendors.Produce documentation for Systems of Record Notices (SORN) in compliance with federal guidelines.Recommend and document IT governance processes, including Change Control Boards (CCBs), Stakeholder meetings, feedback sessions, and Investment Review Boards (IRBs).Create formal documentation for stakeholders, agency executives, OCIO executives, and system software vendors.Ensure all documentation aligns with federal standards and federal government IT best practices.
REQUIRED EDUCATION
Bachelors preferred (English Major or Related)
REQUIRED SKILLS/EXPERIENCE
Proven experience in IT systems management documentation.Familiarity with creating and updating CONOPS, COOP plans, SLAs, and operational procedures.Prior experience with Systems of Record Notices (SORN) documentation.Experience in recommending and documenting IT governance processes.Strong technical writing skills with the ability to explain complex technical concepts clearly and concisely.Ability to work independently and manage multiple documentation projects simultaneously.Current Public Trust clearance or higher is required.
DESIRED SKILLS/EXPERIENCE
Experience working with federal agencies, particularly cabinet level agencies.Knowledge of IT systems and software used in federal environments.Familiarity with the processes and standards of IT governance and documentation.
LOCATION
Washington, DC
CLEARANCE
Current Public Trust or higher required
CLIENT
Department of Energy
TRAVEL
Occasional onsite visits may be required
WORK HOURS
Monday through Friday 8:30 am – 5:00 pm
RELOCATION
Not eligible for relocation benefits.
West 4th Strategy is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations:
applicants will be subject to a background investigation. An individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
#J-18808-Ljbffr
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.ROLEWest 4th Strategy is seeking an experienced IT Systems Technical Writer to develop and update comprehensive documentation for IT systems management. The ideal candidate will possess significant experience in creating various IT documentation, including CONOPS, COOP plans, SLAs, system governance, and operational procedures for production IT systems. This role will predominantly be remote, with occasional onsite visits as needed (Washington, DC).
Apply today!
RESPONSIBILITIES
Develop and update IT systems management documentation, including CONOPS, COOP plans, SLAs, and operational procedures.Document and manage "rules of the road" for interactions with the agency OCIO.Generate and maintain documentation for handling IT system outages, upgrades, unexpected errors, and communication with software vendors.Produce documentation for Systems of Record Notices (SORN) in compliance with federal guidelines.Recommend and document IT governance processes, including Change Control Boards (CCBs), Stakeholder meetings, feedback sessions, and Investment Review Boards (IRBs).Create formal documentation for stakeholders, agency executives, OCIO executives, and system software vendors.Ensure all documentation aligns with federal standards and federal government IT best practices.
REQUIRED EDUCATION
Bachelors preferred (English Major or Related)
REQUIRED SKILLS/EXPERIENCE
Proven experience in IT systems management documentation.Familiarity with creating and updating CONOPS, COOP plans, SLAs, and operational procedures.Prior experience with Systems of Record Notices (SORN) documentation.Experience in recommending and documenting IT governance processes.Strong technical writing skills with the ability to explain complex technical concepts clearly and concisely.Ability to work independently and manage multiple documentation projects simultaneously.Current Public Trust clearance or higher is required.
DESIRED SKILLS/EXPERIENCE
Experience working with federal agencies, particularly cabinet level agencies.Knowledge of IT systems and software used in federal environments.Familiarity with the processes and standards of IT governance and documentation.
LOCATION
Washington, DC
CLEARANCE
Current Public Trust or higher required
CLIENT
Department of Energy
TRAVEL
Occasional onsite visits may be required
WORK HOURS
Monday through Friday 8:30 am – 5:00 pm
RELOCATION
Not eligible for relocation benefits.
West 4th Strategy is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.
Other Considerations:
applicants will be subject to a background investigation. An individual’s primary workstation is in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.
#J-18808-Ljbffr