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Unbridled

Creative Account Manager

Unbridled, Denver, Colorado, United States, 80285


Our Company

Unbridled puts people first, and it’s embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production and creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical generosity. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process.

Job Description

Unbridled is seeking a Creative Account Manager for our fast-growing Commercial Operations/Strategy Team. The role will be to facilitate Creative/Content/Media deliverables, either leading in the context of a Creative, Content and Production Program, or co-leading in the context of a full-service program, Logistics included.

The Creative/Content team is an interdisciplinary combination of creative teams including designers, web developers, copywriters, speech writers, strategists, marketers, creative directors, video and media producers, and live event producers. The qualified candidate for the Account Manager role should have strong experience and a passion for client communications and motivating teams in delivering upon and exceeding client expectations.

You will bring strong project management skills and be able to lead a program or project from inception to successful completion while working with cross-disciplinary teams. Candidate must also possess strong communication skills and the ability to develop trusting working relationships with internal/external clients and partners. We are looking for a people person: a natural optimist who is a fun, likable, well-organized, resourceful, flexible, multitasking team player with an extraordinary attention to detail. An ideal candidate is no stranger to adeptly navigating tight deadlines and unexpected changes in direction and priorities - with perspective and a smile. You’ll get to travel, meet with influencers within organizations, and be an integral leader in producing experiences that matter with a team of people that you enjoy being around.

Successful candidates will have the following:

3+ Years in Creative Account/Project Management to include:

Client relationship building

Strategic Ideation and development of Attendee Experience

Strategic development of timelines, and deliverables based on the ever-changing landscape of client needs in conjunction with Creative Project Management

Integrated creative/production services scope of work creation & communication

Co-leading with other key account stake holders – Creative Director, Logistics Account Manager, Executive Producer etc.

Budget management

Managing project milestones, communication, and change

Leading on-account teams – Creative Project Managers

Contract negotiation

Industry-related experience – live event production, brand management, event marketing, public relations

Software skills – Microsoft Office, Excel, Outlook, Word, project management software (Clickup, Dropbox, Sharepoint, Google Drive, One Drive)

Effective, professional business communication skills - written, presentation, and conversational

Travel savvy – ability to travel 1-2 weeks per month (on average, actual travel varies based on client requirements

What you would be doing at Unbridled:

Develop and maintain strategic client relationships

Ensure client well-being

Manage budget milestones and scope change year-over-year

Develop account standards and processes

Understand and maintain Client Brand Guidelines

Grow account business and actively participate in renewals

Nurture and take ownership of account relationships, leads and opportunities

Participate in proposal development, team collaboration, writing, idea sourcing, etc., on both existing business and potential new business

Strategic alignment of Discovery Planning upon kick-off

Communication with clients at all levels of organizations, written and conversational

Assist with assigning project resources

Develop and manage integrated timelines

Manage team milestones and ensure team success

Ensure quality end product

Manage issues and risk

Create and maintain budget accuracy and integrity, including developing estimates and budgets across client portfolio

Manage vendor invoices and contracts in conjunction with Creative Project Manager

Oversee billing and program reconciliation in conjunction with Creative Project Manager

Implement and control the project schedule and budget

Determine hourly and material resources needed for each project with direction from the various team leads

Ensure efficient collaboration and co-ordination between relevant departments including estimation, fulfillment, and distribution

Manage ongoing projects simultaneously within our Project Management System

Manage creative project team, in conjunction with the Creative Project Manager, inclusive of timeline deliverables, client call attendance and other general duties

Embody the Unbridled brand and culture, including character, change, credibility, and community

Comprehensive Benefits

Unbridled provides a comprehensive benefits package to all Unbridled employees, as well as other perks and work-life integration. The package includes:

Salary Range: $82,000 - $85,000 + commission

Health & Dental Insurance

Vision Insurance, FSA & HSA Plan Options

Life, Short-Term & Long-Term Disability Insurance

401k Plan with Discretionary Company Match

Employee Loan Program

PTO Exchange Program

Paid Time Off & Paid Sick Leave

Paid Holidays

Monthly Parking Pass

Community Service Leave

Professional Therapy Benefits

Voluntary Pet Insurance

Cell Phone Allowance

In addition to our extensive benefits package, we also offer things like a company advocate program for new hires, wellness days, company social events, awards to empower employees to recognize colleagues, and more. We also have monthly Friday Forums where employees have a chance to hear from different members of the company regarding important updates and communications.

An Unbridled Community Takes All Kinds

We hire top talent from various backgrounds and intentionally cultivate a workplace of belonging where every team member is celebrated for who they are and where differing perspectives are valued. We are committed to creating a diverse, caring community where everyone can feel like they belong, no matter their race, ethnicity, religion, age, gender, sexual orientation, or ability. Come “Be you” with us.

Wage differential is based on seniority, merit, geographic location, education, training and experience. Talk with your recruiter to learn more. There is no application deadline for this role.

Unbridled provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact us recruiting@unbridled.com.

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