Tealium
Marketing Operations Manager (Remote)
Tealium, San Diego, California, United States, 92189
When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.
WHO WE ARE
Tealium is the most trusted and world's largest independent customer data platform. Tealium connects customer data - spanning web, mobile, offline, and IoT devices - so brands can connect with their customers. Tealium's turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.
Tealium's customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.
Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.
Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers' and our experiences beyond all others.
We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.
WHAT WE ARE LOOKING FOR
The Marketing Operations Manager is the efficiency engine of the Marketing team. You will work to create scalable processes and ensure best practices in lead generation, database management, and analysis across several marketing technology systems. You will also conduct data analysis that will be used to inform strategic decisions by stakeholders across the company. The ideal candidate is an analytical and operational thinker and an expert in getting the most out of marketing systems to fuel innovative and effective marketing campaigns. You should also be interested in building a solid operating infrastructure for marketing leads, databases, reporting, and analytics.
You think strategically and tactically - from ensuring that the daily operational processes are functioning smoothly to working with senior staff on marketing metrics, analytics, and forecasting. You have proven analytical and strategic experience and are able to develop and implement creative solutions to operational challenges. You have strong priority-setting and project management skills, which allow you to manage multiple projects simultaneously. You thrive, not stress, in a fast-paced environment.
YOUR DAY TO DAYServe as an Advanced user of Marketo (Bizible a plus) and Salesforce.com (SFDC)
Lead the development of tools, processes, and frameworks to further marketing best practices and deliver operational efficiencies in campaign and lead management
Manage technical aspects of key marketing systems-Marketo, CRM, data services used to generate, distribute, and report on lead lifecycle, velocity, attribution
Manage the design, customization, updates, and implementation of existing and new platforms/solutions that will support the marketing team
Hands-on leader for building, updating, and overall management of email nurtures and lifecycle projects.
Build comprehensive dashboards, analyze marketing and sales data to develop insights, and provide actionable recommendations on how to optimize marketing programs
Work with business and technology stakeholders to gather functional and technical requirements and provide integration guidance on CRM enhancements
Evaluate new technologies to improve and optimize marketing team performance
Monitor and continually improve data quality within the marketing database
WHAT YOU BRING TO TEALIUM
Bachelor's degree with 3+ years' experience in marketing operational role
Expertise using Marketo (Bizible a huge plus) and Salesforce.com
Experience building, managing, and updating lifecycles and email nurtures.
Hands-on experience with Excel
Comfortable managing overall technical stack, tool selection, and serving as an admin for marketing operations systems
Experience building relationships with a cross-functional team
WAGE TRANSPARENCY
In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.
The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:
Employees are eligible to receive an annual bonus and stock options.
Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
Employees are eligible for flexible paid time-off and extended paid parental leave.
We offer 11 paid holidays annually with an additional Healium Be-Well break for most employees.
We offer 15 hours of paid work time for volunteer activities and programs.
Our sick leave accrual is the following for our employees:Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.
Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.
Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.
An overview of our benefits and perks can be found on our careers page, https://tealium.com/careers/. Additional details regarding the benefits package will be provided during your interview process.
Compensation Range- $95,000 - $115,000
#LI-KK1
WHY YOU WANT TO WORK HERE
At Tealium, we don't just offer the ordinary, we provide the extraordinary:
Tealium WOWs (Ways of Work) , our award winning culture is how with think, act and connect together at TealiumMosaic , our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countriesTealium Cares , to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annuallyTealium Connects (remote-first working) , enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environmentTealium Ownership , share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grantsTealium Time , paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidaysHealium , health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellnessTealium LIFT (Learning is Facilitated at Tealium) , offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programsHealth and Related Benefits Programs , offering market competitive benefits programs
Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.
The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.
#LI-Remote
*Offerings vary by level and location.
WHO WE ARE
Tealium is the most trusted and world's largest independent customer data platform. Tealium connects customer data - spanning web, mobile, offline, and IoT devices - so brands can connect with their customers. Tealium's turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.
Tealium's customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.
Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect.
Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers' and our experiences beyond all others.
We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.
WHAT WE ARE LOOKING FOR
The Marketing Operations Manager is the efficiency engine of the Marketing team. You will work to create scalable processes and ensure best practices in lead generation, database management, and analysis across several marketing technology systems. You will also conduct data analysis that will be used to inform strategic decisions by stakeholders across the company. The ideal candidate is an analytical and operational thinker and an expert in getting the most out of marketing systems to fuel innovative and effective marketing campaigns. You should also be interested in building a solid operating infrastructure for marketing leads, databases, reporting, and analytics.
You think strategically and tactically - from ensuring that the daily operational processes are functioning smoothly to working with senior staff on marketing metrics, analytics, and forecasting. You have proven analytical and strategic experience and are able to develop and implement creative solutions to operational challenges. You have strong priority-setting and project management skills, which allow you to manage multiple projects simultaneously. You thrive, not stress, in a fast-paced environment.
YOUR DAY TO DAYServe as an Advanced user of Marketo (Bizible a plus) and Salesforce.com (SFDC)
Lead the development of tools, processes, and frameworks to further marketing best practices and deliver operational efficiencies in campaign and lead management
Manage technical aspects of key marketing systems-Marketo, CRM, data services used to generate, distribute, and report on lead lifecycle, velocity, attribution
Manage the design, customization, updates, and implementation of existing and new platforms/solutions that will support the marketing team
Hands-on leader for building, updating, and overall management of email nurtures and lifecycle projects.
Build comprehensive dashboards, analyze marketing and sales data to develop insights, and provide actionable recommendations on how to optimize marketing programs
Work with business and technology stakeholders to gather functional and technical requirements and provide integration guidance on CRM enhancements
Evaluate new technologies to improve and optimize marketing team performance
Monitor and continually improve data quality within the marketing database
WHAT YOU BRING TO TEALIUM
Bachelor's degree with 3+ years' experience in marketing operational role
Expertise using Marketo (Bizible a huge plus) and Salesforce.com
Experience building, managing, and updating lifecycles and email nurtures.
Hands-on experience with Excel
Comfortable managing overall technical stack, tool selection, and serving as an admin for marketing operations systems
Experience building relationships with a cross-functional team
WAGE TRANSPARENCY
In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.
The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:
Employees are eligible to receive an annual bonus and stock options.
Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
Employees are eligible for flexible paid time-off and extended paid parental leave.
We offer 11 paid holidays annually with an additional Healium Be-Well break for most employees.
We offer 15 hours of paid work time for volunteer activities and programs.
Our sick leave accrual is the following for our employees:Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.
Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.
Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.
An overview of our benefits and perks can be found on our careers page, https://tealium.com/careers/. Additional details regarding the benefits package will be provided during your interview process.
Compensation Range- $95,000 - $115,000
#LI-KK1
WHY YOU WANT TO WORK HERE
At Tealium, we don't just offer the ordinary, we provide the extraordinary:
Tealium WOWs (Ways of Work) , our award winning culture is how with think, act and connect together at TealiumMosaic , our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countriesTealium Cares , to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annuallyTealium Connects (remote-first working) , enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environmentTealium Ownership , share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grantsTealium Time , paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidaysHealium , health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellnessTealium LIFT (Learning is Facilitated at Tealium) , offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programsHealth and Related Benefits Programs , offering market competitive benefits programs
Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.
The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.
#LI-Remote
*Offerings vary by level and location.