Manager Media Research & Strategy

JOB SUMMARYResponsible for providing support with Media Governance and Research functions within the Media Department across traditional and digital media.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Responsible for ensuring the validity of all investments inclusive of all media channelsConducts routine audits of media placements and investment strategies in collaboration with agency partnersDevelops and maintains all brand safety guidelines and proceduresOverseeing all competitive and industry reporting and analysisWorks in partnership with Business Planning to reconcile all budgets and related tasksOversees agency operations in partnership with legal and procurementSupport Media team by using data to develop audience insights that will guide media strategy, media planning and execution.Responsible for gaining an understanding of business needs and recommend research solutions based on the business needs.Maintain knowledge of key industry and product trends, including internal customer research and industry research (telecom/cable/media/digital).Generate innovative, strategy-driven research programs that utilize the best possible techniques to provide useful insight, particularly in growth areas such as digital, mobile, etc.Monitor competitive strategies to identify new opportunities.Fulfill various ad hoc requests for media governance and research as needed.Other duties as assigned.REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishEffective communication, analytical and writing skillsEffective problem solving skills and ability to implement changes rapidly that positively impact media performanceAbility to deliver under pressureAbility to effectively see trends, themes and macro impactsAbility to work well with people from all levels of the organizationEffective attention to detail, balanced with the ability to think strategicallyAbility to work in fast-paced, high-performing team environmentDemonstrated in-depth Microsoft Office skills (Excel, PowerPoint, Word)Required EducationBachelor’s degree (BS/BA) from a four-year college or university, preferably in related field of studyAdditional research academia, training, certification, memberships or research affiliations are all relevantRequired Related Work Experience and Number of YearsMedia strategy planning and buying experience, agency, publisher and/or client side - 4+ yearsExperience with auditing of media buys and executions to validate investments, placements, and fraudExperience with data analysis, interpretation, presentation, and deliveryExperience with Nielsen, ComScore/Rentrak, MRI, Scarborough, Simmons, and Kantar Media dataExperience with digital monitoring and tracking tools, including DoubleClick, Adobe Analytics, Google Analytics, PathmaticsPREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeAbility to support the complete auditing and research processes, including outside agencies, partners, consultants and vendorsKnowledge of all major research methodologies, leading companies, associations, publications, industry trends and innovationsPreferred EducationPreferred Related Work Experience and Number of YearsManagement or leadership experience - 2+WORKING CONDITIONSOffice environmentPHYSICAL AND MENTAL REQUIREMENTSPhysical RequirementsMental Requirements MPD511 2024-37902 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.