University Of St Thomas
Website, Communication & Social Media Coordinator, Campus Stores
University Of St Thomas, Saint Paul, Minnesota, United States, 55130
OVERVIEWThe University of St. Thomas invites qualified candidates to apply for a Website, Communication & Social Media Coordinator position within the St. Thomas campus stores.
The University of St. Thomas embraces diversity, inclusion, and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion a diverse, equitable and inclusive environment.
The University is an Equal Employment Opportunity Employer (EEO).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic.
We are committed to building a skilled team that represents a variety of backgrounds and perspectives. This commitment is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good.
A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
Up to 100% tuition remission for employees and dependents upon eligibility
Up to 50% tuition remission for spouses upon eligibility
A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
Medical, dental, and vision options
Employer-paid disability, life, and AD&D benefits
JOB SUMMARY
The coordinator will be responsible for updating the websites for Campus Stores and Mail Room. This position will ensure that orders from our website are processed and shipped in a timely manner, will maintain and file receiving and inventory documentation for all merchandise. Manages social media accounts for all areas in Campus Stores, Mail to increase sales, drive traffic to department services, inform internal and external customers of services, sales, promotions, etc. Work closely with faculty to assure all submitted course material adoptions are correctly entered and by the deadline. Create a training document for faculty on the adoption process. Serve as the administrator for all campus store social platforms. Stay updated with all system upgrades.
The coordinator will be responsible for working collaboratively with the Director of Campus Stores/Mail Services to market and promote a wide variety of products, services, and offerings. The coordinator is responsible for website updates, manages social media accounts for all areas, creates marketing campaigns, posters, digital signage and other forms of marketing.
ESSENTIAL FUNCTIONS
Maintains the Campus Store, Mail Room websites. Ensures that the websites are up to date and questions answered or directed at the appropriate person. This will include putting new merchandise on the website and removing old products. Websites and social media are designed to increase sales, drive traffic to department services, inform internal and external customers of services, sales, promotions, etc. The coordinator is responsible for website updates, manages social media accounts for all areas, creates marketing campaigns, posters, digital signage, and other forms of marketing. Assure all submitted course material adoptions are correctly entered and by the deadline. Create a training document for faculty on the adoption process. Serve as the administrator for all campus store social platforms. Stay updated with all system upgrades.
Fielding questions regarding customer service issues about the Campus Store, Mail Room. Processing orders and shipping them out with all relevant paperwork filed. If the order cannot be fulfilled, the order will be routed to the appropriate buyer for resolution. Following up on backorders to ensure that orders are resolved in a timely manner. Analyze customer feedback and behavior to enhance the shopping experience and improve customer satisfaction.
Promote events, new merchandise, services, and other products on all departmental social media accounts. Ensure areas of responsibility are up to date and on the latest trends. Collect, analyze, and interpret data from various sources to identify trends, opportunities, and areas for improvement.
Organize and execute marketing events to include planning, set up, actual event, and follow-up. These events should be engaging and entertaining.
Other duties assigned by the Director of Campus Stores/Mail Services which will include assisting in the campus store(s) during high traffic/peak times to be assigned by the Director.
QUALIFICATIONSMinimum Qualifications
High School education or the equivalent
Four years of administrative support experience, preferably working with marketing to include website maintenance, social media, and graphic design.
Preferred Qualifications
Experience with processing web-based orders and basic accounting principles
Experience with online merchandising
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.
The University of St. Thomas embraces diversity, inclusion, and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion a diverse, equitable and inclusive environment.
The University is an Equal Employment Opportunity Employer (EEO).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic.
We are committed to building a skilled team that represents a variety of backgrounds and perspectives. This commitment is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good.
A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
Up to 100% tuition remission for employees and dependents upon eligibility
Up to 50% tuition remission for spouses upon eligibility
A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
Medical, dental, and vision options
Employer-paid disability, life, and AD&D benefits
JOB SUMMARY
The coordinator will be responsible for updating the websites for Campus Stores and Mail Room. This position will ensure that orders from our website are processed and shipped in a timely manner, will maintain and file receiving and inventory documentation for all merchandise. Manages social media accounts for all areas in Campus Stores, Mail to increase sales, drive traffic to department services, inform internal and external customers of services, sales, promotions, etc. Work closely with faculty to assure all submitted course material adoptions are correctly entered and by the deadline. Create a training document for faculty on the adoption process. Serve as the administrator for all campus store social platforms. Stay updated with all system upgrades.
The coordinator will be responsible for working collaboratively with the Director of Campus Stores/Mail Services to market and promote a wide variety of products, services, and offerings. The coordinator is responsible for website updates, manages social media accounts for all areas, creates marketing campaigns, posters, digital signage and other forms of marketing.
ESSENTIAL FUNCTIONS
Maintains the Campus Store, Mail Room websites. Ensures that the websites are up to date and questions answered or directed at the appropriate person. This will include putting new merchandise on the website and removing old products. Websites and social media are designed to increase sales, drive traffic to department services, inform internal and external customers of services, sales, promotions, etc. The coordinator is responsible for website updates, manages social media accounts for all areas, creates marketing campaigns, posters, digital signage, and other forms of marketing. Assure all submitted course material adoptions are correctly entered and by the deadline. Create a training document for faculty on the adoption process. Serve as the administrator for all campus store social platforms. Stay updated with all system upgrades.
Fielding questions regarding customer service issues about the Campus Store, Mail Room. Processing orders and shipping them out with all relevant paperwork filed. If the order cannot be fulfilled, the order will be routed to the appropriate buyer for resolution. Following up on backorders to ensure that orders are resolved in a timely manner. Analyze customer feedback and behavior to enhance the shopping experience and improve customer satisfaction.
Promote events, new merchandise, services, and other products on all departmental social media accounts. Ensure areas of responsibility are up to date and on the latest trends. Collect, analyze, and interpret data from various sources to identify trends, opportunities, and areas for improvement.
Organize and execute marketing events to include planning, set up, actual event, and follow-up. These events should be engaging and entertaining.
Other duties assigned by the Director of Campus Stores/Mail Services which will include assisting in the campus store(s) during high traffic/peak times to be assigned by the Director.
QUALIFICATIONSMinimum Qualifications
High School education or the equivalent
Four years of administrative support experience, preferably working with marketing to include website maintenance, social media, and graphic design.
Preferred Qualifications
Experience with processing web-based orders and basic accounting principles
Experience with online merchandising
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.