JPMorgan Chase Bank, N.A.
User Experience Design Associate
JPMorgan Chase Bank, N.A., Westerville, Ohio, United States, 43082
Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space.
As an Experience Design Associate in Chase Consumer Banking, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Leveraging your developing knowledge of design and research practices, collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures. Your work will have a direct impact on mid-sized features or small collections of features within a discipline, ensuring a seamless and inclusive user experience. Contribute to the team's decision-making process and help drive customer-centric innovation strategies. At the Associate level, demonstrate your proficiency in core experience design craft skills, while continuously developing your expertise in these and other design-focused areas.
Job responsibilities
Contribute to the design and development of user experiences for mid-sized features or small collections of features and ensure alignment with user needs and business goalsApply interaction design principles to create seamless and engaging user flows and interactions across multiple platforms, such as web, mobile, and branchParticipate in iterative design processes, incorporate user feedback and insights to improve the overall user experienceSupport the implementation of inclusive design practices taking into consideration diverse backgrounds and abilities to create accessible and user-friendly experiencesHelp to gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinkingRequired qualifications, capabilities, and skills
2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product spacePrevious experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiencesDemonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design conceptsFamiliarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experiencePrevious exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite)Preferred qualifications, capabilities, and skills
Ability to embrace challenges as opportunities, while being open to feedback and maintaining a positive attitudeDedication to seeking ways to improve skills and gain a deep understanding of design principlesPassion for design and willingness to collaborate and share knowledge with teammatesCourage to take initiatives and ask questionsExperience prioritizing responsibilities and managing time effectively to meet deadlines
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
As an Experience Design Associate in Chase Consumer Banking, you will play a crucial role in conceptualizing, structuring, and detailing our offerings within the context of a broader user journey. Leveraging your developing knowledge of design and research practices, collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures. Your work will have a direct impact on mid-sized features or small collections of features within a discipline, ensuring a seamless and inclusive user experience. Contribute to the team's decision-making process and help drive customer-centric innovation strategies. At the Associate level, demonstrate your proficiency in core experience design craft skills, while continuously developing your expertise in these and other design-focused areas.
Job responsibilities
Contribute to the design and development of user experiences for mid-sized features or small collections of features and ensure alignment with user needs and business goalsApply interaction design principles to create seamless and engaging user flows and interactions across multiple platforms, such as web, mobile, and branchParticipate in iterative design processes, incorporate user feedback and insights to improve the overall user experienceSupport the implementation of inclusive design practices taking into consideration diverse backgrounds and abilities to create accessible and user-friendly experiencesHelp to gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinkingRequired qualifications, capabilities, and skills
2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product spacePrevious experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiencesDemonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design conceptsFamiliarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experiencePrevious exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite)Preferred qualifications, capabilities, and skills
Ability to embrace challenges as opportunities, while being open to feedback and maintaining a positive attitudeDedication to seeking ways to improve skills and gain a deep understanding of design principlesPassion for design and willingness to collaborate and share knowledge with teammatesCourage to take initiatives and ask questionsExperience prioritizing responsibilities and managing time effectively to meet deadlines
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans