Logo
Synergis

UX Content Designer

Synergis, Minneapolis, Minnesota, United States, 55443


Content Experience Designer

In order to make an application, simply read through the following job description and make sure to attach relevant documents.Hybrid- Atlanta, GA, Dallas, TX, Charlotte, NC, New York, NY, Cincinnati, OH, Chicago, IL, San Francisco, CA, Minneapolis, MNW2 contract through end of year- could extend

A Content Experience Designer is adept at planning, structuring and creating content for useful and usable experiences across a spectrum of digital channels. They ensure consistency across channels by following our brand’s verbal identity, spelling and grammar rules, plain language and accessibility best practices. This position combines a thorough understanding of current content experience design trends with a working knowledge of user research and design thinking.

Content Experience Designer Responsibilities:

Gather and assess content requirements for new or enhanced products and features.

Usequantitative and qualitative data and insightsto createempathy and ensure content decisions areinformed by real user needs and influence human behavior.

Employ a range of human-centered techniques (such as personas, user flows, content audits and wireframes) to determine and convey content design decisions.

Write and edit product content to meet business, technical and user needs, resulting inend-to-enddigital experiences that are accessible,inclusive and compliant.

Provide strategic, user-focused and accessible content recommendations and writing support to UX teams, product managers, business lines and other stakeholders.

Makes recommendations to enhance written content with images, infographics, charts, etc.

Update content documents, content management system (CMS), design files and/or other documentation tools.

Apply and evolve existing brand and digital content standards to accommodate new products, features and customer segments.

Review content with peers and content managers to ensure it accurately represents our verbal identity and writing guidelines.

Participate in content community of practice (COP) events and efforts for personal development and peer support.

Formally observe user interviews and usability sessions, as needed and as opportunity allows.

Analyze and understand end-to-end client experiences to ensure all content is consistent and technically correct across the user journey.

Validate content in a test environment before it gets released to production.

Drive, advocate and demonstrate a client-centric approach to work within and outside the Experience Design organization, resulting in consistently simple, clear and enriching user experiences.

Work in an Agile environment, which includes planning epics, writing sprint stories and participating in regular Agile ceremonies. Content Designers must become adept at using Agile tools like Jira and Confluence. Higher levels will contribute to sizing and scoping work for the team.

Content Experience Designer Requirements:

Proven experience as a Content Designer, Content Strategist, or similar role.

Strong portfolio showcasing content creation across digital platforms (websites, apps, social media).

Solid understanding of user experience (UX) principles and design thinking.

Proficiency with content management systems (CMS) and SEO tools.

Excellent written and verbal communication skills.

Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

Bachelor’s degree in Design, Communication, Journalism, Marketing, or a related field (preferred).

The hourly pay rate range for this position is $65 to $73 dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For immediate consideration, please forward your resume to agaede@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at agaede@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.

#J-18808-Ljbffr