Aston Carter
Content Manager
Aston Carter, Indianapolis, Indiana, us, 46262
Job Title: Content ManagerJob DescriptionThis is an exciting opportunity to use your FHA expertise and knowledge. As the Knowledge Base Content Manager, you will be accountable for maintaining accurate and current content on HUDs 'FHA Knowledge Base Portal'. The FHA Knowledge Base Portal is a vital resource relied upon by the mortgage industry and the general public for their housing-related inquiries and requests. The right professional for this position will be detail-oriented and quality-focused while also staying aware of all updates or changes regarding FHA policies and procedures.If you know that you can succeed and thrive in this role, apply! We look forward to hearing from you.Primary Duties:- Create and revise knowledge base content for HUD and FHA programs to reflect current policy and procedures.- Perform audits and certify all published knowledge base articles for accuracy, functionality, and format on a quarterly basis.- Meet deadlines for knowledge base content updates based on HUD requests and FHA policy changes following standard operating procedures.- Manage and assign work to the Knowledge Base Content team making sure performance expectations are met.Hard Skills+ FHA expertise+ Knowledge of HUD policies+ Content creation and revision+ Audit and certification of contentSoft Skills+ Detail-oriented+ Quality-focused+ Time management+ Team managementWork SiteThis is a fully remote position.Work Environment100% remote role but will be required to work 8am - 5pm EST HoursAbout Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.Diversity, Equity & InclusionAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:+ Hiring diverse talent+ Maintaining an inclusive environment through persistent self-reflection+ Building a culture of care, engagement, and recognition with clear outcomes+ Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.