Thesagegroup
Added - 12 hours ago Social Channel Manager Marketing/Branding Mountain View , C
Thesagegroup, Redwood City, California, United States, 94061
Added - 08/02/24Social Channel Manager
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Marketing/BrandingMountain View, California | FreelanceSocial Channel Manager - Discord & X The Sage Group’s client, the leader in Search, Cloud, AI, and more, is searching for a contract Social Media Manager skilled in Social Channel Management with Discord and X.Overall Responsibilities: This role will be focused on managing our Discord and X channels (and potentially other channels), including content strategy, community management, operations, measurement, and governance. They will be the team expert on both channels, with subject matter expertise in driving innovative social content that drives engagement and channel growth with AI Enthusiast communities. They will be responsible for briefing agency partners on evergreen content creation, reviewing all requests for content across the marketing team, operationalizing channel events on Discord, and producing, uploading & optimizing content on both channels - as well as helping grow our Discord and X communities by monitoring conversation & engaging with UGC & comments.They will lead the way in modernizing the platforms we utilize and aligning the content strategy that fits each platform and channel need. This role will require them to think end-to-end from channel strategy and campaign brief to optimization across the channels, to measurement reporting and insights that inform the next brief.They will partner cross-functionally within the marketing org to standardize and scale social-first content.Top Daily Responsibilities:Content Generation, Publishing & Engagement
Own the channel and content strategies for our Discord and X channels, partnering closely with our Brand, PMM, GTM, and Product teams.Lead the development of content for our Discord and X channels, guiding agencies and other external creative partners to produce authentic, resonant, and impactful work with technical accuracy and a command of AI enthusiast vernacular.Review and approve organic content in addition to community engagement posts.Own Discord event coordination, working with internal stakeholders across PM, PMM, GTM, and Comms.Is familiar with Sprinklr and AirTable.Manage senior stakeholder involvement in X channel content reviews and ideation.Potentially manage additional Gemini social channels.Governance & Reporting
Review incoming social content requests from marketing teams, provide feedback, and help marketers move through the approval process to final approval.Partner with our Brand Social measurement lead to prove the impact of social strategy and programs in accordance with our established KPIs and measurement approach.Own Brand involvement in monthly and quarterly channel reports, identifying insights to inform future work.Serve as Gemini X and Discord channel owner in standing x-functional company social channel syncs & forums.Community Management
Monitor, research, and leverage agency-identified consumer & platform conversations, peer brands, industry trends, and engage with user-generated content (UGC) and comments in a way that aligns with brand voice and values.Implement social media community management tactics & best practices when engaging with users across channels.Help define and maintain the community management strategy, including methods for engagements, moderation policies, content building, and outreach initiatives.Required Skills:
3-5 years of experience in social media/channel management, community management, social copywriting, or a related field for brands/products.Platform expertise: Deep understanding of Discord & X, including best practices, formats & engagement tactics.Organizational skills to organize and publish a high volume of content & CM, with high-quality results.Collaborative and able to work well x-functionally.Duration:
4+ month full-time contractLocation:
Remote in the USCompensation:
$50-65/hr. W2 DOE
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Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Marketing/BrandingMountain View, California | FreelanceSocial Channel Manager - Discord & X The Sage Group’s client, the leader in Search, Cloud, AI, and more, is searching for a contract Social Media Manager skilled in Social Channel Management with Discord and X.Overall Responsibilities: This role will be focused on managing our Discord and X channels (and potentially other channels), including content strategy, community management, operations, measurement, and governance. They will be the team expert on both channels, with subject matter expertise in driving innovative social content that drives engagement and channel growth with AI Enthusiast communities. They will be responsible for briefing agency partners on evergreen content creation, reviewing all requests for content across the marketing team, operationalizing channel events on Discord, and producing, uploading & optimizing content on both channels - as well as helping grow our Discord and X communities by monitoring conversation & engaging with UGC & comments.They will lead the way in modernizing the platforms we utilize and aligning the content strategy that fits each platform and channel need. This role will require them to think end-to-end from channel strategy and campaign brief to optimization across the channels, to measurement reporting and insights that inform the next brief.They will partner cross-functionally within the marketing org to standardize and scale social-first content.Top Daily Responsibilities:Content Generation, Publishing & Engagement
Own the channel and content strategies for our Discord and X channels, partnering closely with our Brand, PMM, GTM, and Product teams.Lead the development of content for our Discord and X channels, guiding agencies and other external creative partners to produce authentic, resonant, and impactful work with technical accuracy and a command of AI enthusiast vernacular.Review and approve organic content in addition to community engagement posts.Own Discord event coordination, working with internal stakeholders across PM, PMM, GTM, and Comms.Is familiar with Sprinklr and AirTable.Manage senior stakeholder involvement in X channel content reviews and ideation.Potentially manage additional Gemini social channels.Governance & Reporting
Review incoming social content requests from marketing teams, provide feedback, and help marketers move through the approval process to final approval.Partner with our Brand Social measurement lead to prove the impact of social strategy and programs in accordance with our established KPIs and measurement approach.Own Brand involvement in monthly and quarterly channel reports, identifying insights to inform future work.Serve as Gemini X and Discord channel owner in standing x-functional company social channel syncs & forums.Community Management
Monitor, research, and leverage agency-identified consumer & platform conversations, peer brands, industry trends, and engage with user-generated content (UGC) and comments in a way that aligns with brand voice and values.Implement social media community management tactics & best practices when engaging with users across channels.Help define and maintain the community management strategy, including methods for engagements, moderation policies, content building, and outreach initiatives.Required Skills:
3-5 years of experience in social media/channel management, community management, social copywriting, or a related field for brands/products.Platform expertise: Deep understanding of Discord & X, including best practices, formats & engagement tactics.Organizational skills to organize and publish a high volume of content & CM, with high-quality results.Collaborative and able to work well x-functionally.Duration:
4+ month full-time contractLocation:
Remote in the USCompensation:
$50-65/hr. W2 DOE
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