Amazon
Sr. Communications Manager, GS Communications and Creative Solutions
Amazon, Houston, Texas, United States, 77246
Description
Within AWS, the Global Services organization touches every stage of a customer’s cloud lifecycle and simplifies how customers interact with our individual services. The GS Communications and Creative Solutions team (GSCCS) is seeking a highly creative communications professional to lead employee communications for the AWS Training and Certification (T&C) business unit, which is passionate about training and certifying customers of all shapes and sizes and revolutionizing the way people advance their cloud IT skills and careers.
Serving as thought leader, subject matter expert, and business partner, the Sr. Communications Manager is responsible for internal strategic communications and works closely with stakeholders across the team, as well as PR, Marketing, Sales, and HR, to deliver executive communications initiatives for senior T&C leaders including the Vice President of the organization. They work backwards from the customer to deliver high-impact messaging across a range of channels and measure success through both quantitative and qualitative data points.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
Define and drive executive and internal communications strategy to support T&C business goals, while emphasizing impact, creativity, efficiency, and speed.
Build compelling communications that capture attention across a variety of mediums and channels, including email, digital, video, graphic, and visual communications.
Deliver content for executive speaking, presentations, and other leadership communications that reach a wide variety of internal and external audiences.
Work closely with our Shared Services team to analyze data, assess content and channel effectiveness, and determine necessary continuous improvement efforts.
Partner with GSCCS colleagues in GS Org-Wide Comms, Shared Service and Creative Solutions, as well stakeholders’ teams in Marketing, PR, Sales, and HR to deliver communications for complex business initiatives
Lead and develop a small team of individual contributors and serve as a member of the GSCCS leadership team.
Exercise high judgment and a flexible problem-solving approach to deliver results quickly in an ambiguous and evolving environment.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience using data and metrics to determine and drive improvements
5+ years of program or project management experience
Bachelor’s degree in Communications, Marketing, or a related field with 5+ years of executive communications experience.
Experience developing and delivering communication strategies, from audience and stakeholder analysis through implementation and success metrics tracking.
Preferred Qualifications
2+ years of driving process improvements experience
3+ years of experience managing and developing people, either direct or matrixed reports.
Experience managing multiple long-term communication plans, campaigns, and projects simultaneously.
Demonstrated experience in stakeholder management.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Within AWS, the Global Services organization touches every stage of a customer’s cloud lifecycle and simplifies how customers interact with our individual services. The GS Communications and Creative Solutions team (GSCCS) is seeking a highly creative communications professional to lead employee communications for the AWS Training and Certification (T&C) business unit, which is passionate about training and certifying customers of all shapes and sizes and revolutionizing the way people advance their cloud IT skills and careers.
Serving as thought leader, subject matter expert, and business partner, the Sr. Communications Manager is responsible for internal strategic communications and works closely with stakeholders across the team, as well as PR, Marketing, Sales, and HR, to deliver executive communications initiatives for senior T&C leaders including the Vice President of the organization. They work backwards from the customer to deliver high-impact messaging across a range of channels and measure success through both quantitative and qualitative data points.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
Define and drive executive and internal communications strategy to support T&C business goals, while emphasizing impact, creativity, efficiency, and speed.
Build compelling communications that capture attention across a variety of mediums and channels, including email, digital, video, graphic, and visual communications.
Deliver content for executive speaking, presentations, and other leadership communications that reach a wide variety of internal and external audiences.
Work closely with our Shared Services team to analyze data, assess content and channel effectiveness, and determine necessary continuous improvement efforts.
Partner with GSCCS colleagues in GS Org-Wide Comms, Shared Service and Creative Solutions, as well stakeholders’ teams in Marketing, PR, Sales, and HR to deliver communications for complex business initiatives
Lead and develop a small team of individual contributors and serve as a member of the GSCCS leadership team.
Exercise high judgment and a flexible problem-solving approach to deliver results quickly in an ambiguous and evolving environment.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience using data and metrics to determine and drive improvements
5+ years of program or project management experience
Bachelor’s degree in Communications, Marketing, or a related field with 5+ years of executive communications experience.
Experience developing and delivering communication strategies, from audience and stakeholder analysis through implementation and success metrics tracking.
Preferred Qualifications
2+ years of driving process improvements experience
3+ years of experience managing and developing people, either direct or matrixed reports.
Experience managing multiple long-term communication plans, campaigns, and projects simultaneously.
Demonstrated experience in stakeholder management.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.