U of C NORC
Senior Communications Manager - Advanced Data Solutions
U of C NORC, Chicago, Illinois, United States, 60290
JOB SUMMARY:
The Senior Communications Manager will create and manage strategic communication campaigns for the Advanced Data Solutions (ADS) Center, NORC's research technology group, and work directly with the senior director of communications and ADS senior leadership on communication initiatives.The senior communications manager is an experienced communications professional who reports to the Senior Director of Strategic Communications. The person in this role will lead and manage their own projects, in addition to supporting the communications and Advanced Data Solutions team members. This role requires experience in communications, marketing, and a high-level understanding of research and its importance in the world.DEPARTMENT: Strategic Communications and Advanced Data Solutions
Strategic Communications and External Affairs supports the entire NORC organization with expertise in corporate communications and creative services, external affairs, internal communications, digital communications, events management, marketing, writing, and select project-level communications.The ADS Center provides thoughtful, outcome-driven, flexible services that facilitate secure data research and collaboration. We also offer purpose-built data products and the credibility of an industry leader with nearly two decades of experience managing sensitive and confidential data. Our multi-disciplinary team works with government and commercial clients to create solutions that maximize the analytic utility and useful life of their sensitive data assets while ensuring confidentiality and researcher convenience. We do this by leveraging proven platforms like our NORC Data Enclave® to securely manage, link, and share analysis-ready data products that help answer the world's pressing research challengesRESPONSIBILITIES:
Source, write, proofread, edit, and post content for a variety of internal and external communications channels under the general supervision of senior staff, including new business proposals, final reports, project briefs, client outreach, data visualizations, digital content, organization collateral materials, etc.Plan, implement, and evaluate ADS communications initiatives, projects, and promotions, while playing an active role managing timelines, budgets, and contentCollaborate with internal and external stakeholders and content producers across NORC to create original content and edit existing content to enhance messaging and engage target audiencesDevelop and own communications project tracker, monitoring and analyzing tactical efforts against strategic objectives and goalsIdentify and recommend improvements to ADS and client communication methods and messages based on best practices in strategic communicationsWork closely with communications colleagues and stakeholders throughout the organization as needed and appropriatePerform other duties as assigned
#LI-RM1REQUIRED SKILLS:
Bachelor's degree is required.At least seven (7) years communications and/or marketing or relevant experience.Sr Skills required:
Strong project management; department and corporate leadership skills. Must have outstanding written and verbal communications skills. Leveraging Microsoft and Adobe programs for reporting, analysis, and project support.Abilities required:
Ability to manage multiple tasks with solid performance/results, including ability to effectively manage a team and third-party vendors; ability to be a team player; ability to work effectively with multiple departments, stakeholders, and ability to delegate tasks; provide oversight on projects and staff; internal clients; and ability to work with multiple layers of the organization (including C-level executives).Excellent interpersonal skills (active listening, verbal, and written communication). Outstanding copywriting and editing skills. History of successful team management and individual team member coaching. Design thinking and presentations skills required. High-level understanding of research and research communications desired.Excellent computer skills, including expertise in Microsoft Office 365 and content management processes/tools. SharePoint experience a plus.Communications, marketing, advertising, or public relations in-house or agency; non-profit, educational institutionFamiliarity with M365 SharePoint Online, Canva, Adobe Creative Suites, and basic HTML. CRM experience is a plus.
SALARY AND BENEFITS:
The pay range for this position is $114,000
-
$172,000.This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to:Generously subsidized health insurance, effective on the first day of employment
Dental and vision insurance
A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
Group life insurance, long-term and short-term disability insurance
Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).
NORC's Approach to Equity and TransparencyPay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).WHAT WE DO:
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.WHO WE ARE:
For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.EEO STATEMENT:
NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.
The Senior Communications Manager will create and manage strategic communication campaigns for the Advanced Data Solutions (ADS) Center, NORC's research technology group, and work directly with the senior director of communications and ADS senior leadership on communication initiatives.The senior communications manager is an experienced communications professional who reports to the Senior Director of Strategic Communications. The person in this role will lead and manage their own projects, in addition to supporting the communications and Advanced Data Solutions team members. This role requires experience in communications, marketing, and a high-level understanding of research and its importance in the world.DEPARTMENT: Strategic Communications and Advanced Data Solutions
Strategic Communications and External Affairs supports the entire NORC organization with expertise in corporate communications and creative services, external affairs, internal communications, digital communications, events management, marketing, writing, and select project-level communications.The ADS Center provides thoughtful, outcome-driven, flexible services that facilitate secure data research and collaboration. We also offer purpose-built data products and the credibility of an industry leader with nearly two decades of experience managing sensitive and confidential data. Our multi-disciplinary team works with government and commercial clients to create solutions that maximize the analytic utility and useful life of their sensitive data assets while ensuring confidentiality and researcher convenience. We do this by leveraging proven platforms like our NORC Data Enclave® to securely manage, link, and share analysis-ready data products that help answer the world's pressing research challengesRESPONSIBILITIES:
Source, write, proofread, edit, and post content for a variety of internal and external communications channels under the general supervision of senior staff, including new business proposals, final reports, project briefs, client outreach, data visualizations, digital content, organization collateral materials, etc.Plan, implement, and evaluate ADS communications initiatives, projects, and promotions, while playing an active role managing timelines, budgets, and contentCollaborate with internal and external stakeholders and content producers across NORC to create original content and edit existing content to enhance messaging and engage target audiencesDevelop and own communications project tracker, monitoring and analyzing tactical efforts against strategic objectives and goalsIdentify and recommend improvements to ADS and client communication methods and messages based on best practices in strategic communicationsWork closely with communications colleagues and stakeholders throughout the organization as needed and appropriatePerform other duties as assigned
#LI-RM1REQUIRED SKILLS:
Bachelor's degree is required.At least seven (7) years communications and/or marketing or relevant experience.Sr Skills required:
Strong project management; department and corporate leadership skills. Must have outstanding written and verbal communications skills. Leveraging Microsoft and Adobe programs for reporting, analysis, and project support.Abilities required:
Ability to manage multiple tasks with solid performance/results, including ability to effectively manage a team and third-party vendors; ability to be a team player; ability to work effectively with multiple departments, stakeholders, and ability to delegate tasks; provide oversight on projects and staff; internal clients; and ability to work with multiple layers of the organization (including C-level executives).Excellent interpersonal skills (active listening, verbal, and written communication). Outstanding copywriting and editing skills. History of successful team management and individual team member coaching. Design thinking and presentations skills required. High-level understanding of research and research communications desired.Excellent computer skills, including expertise in Microsoft Office 365 and content management processes/tools. SharePoint experience a plus.Communications, marketing, advertising, or public relations in-house or agency; non-profit, educational institutionFamiliarity with M365 SharePoint Online, Canva, Adobe Creative Suites, and basic HTML. CRM experience is a plus.
SALARY AND BENEFITS:
The pay range for this position is $114,000
-
$172,000.This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to:Generously subsidized health insurance, effective on the first day of employment
Dental and vision insurance
A defined contribution retirement program, along with a separate voluntary 403(b) retirement program
Group life insurance, long-term and short-term disability insurance
Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).
NORC's Approach to Equity and TransparencyPay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).WHAT WE DO:
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.WHO WE ARE:
For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.EEO STATEMENT:
NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.