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Troon Golf

Senior Director of Club Sales & Marketing

Troon Golf, Palm Beach Gardens, Florida, United States,


Senior Director of Club Sales & Marketing

We’re hiring a full-time Senior Director of Club Sales & Marketing in Palm Beach Gardens, Florida! This exciting position is in a vibrant Resort Club environment that celebrates its rich history, while embracing innovation for the future.

At Troon, we believe our Associates are our greatest strength and competitive advantage. We understand the importance that both strategic and creative membership and marketing initiatives contribute to a company’s overall success. Driven by innovation and tracked through proven results, marketing provides immeasurable added value to both members and the company, providing guests and users with a lasting experience of our brand.

The Senior Director of Club Sales & Marketing will oversee the performance of the sales and marketing teams ensuring that departmental policies and processes are maintained to maximize sales volume and member retention. The candidate must have the ability to manage multiple tasks and focus on specific projects or needs as assigned. Participate as part of the Club executive team in setting organizational goals, strategies, forecasting, reporting and measurement for the company. Recommend new and proven ways to increase and bring revenue to the Club, including strategic guidance of golf and recreation sales and marketing. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities and conduct annual performance reviews. Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.

As Senior Director of Club Sales & Marketing, you will report directly to the Club General Manager and work closely with the Regional Director of Sales and Marketing.

Job Requirements

A minimum of 10 years’ experience in senior sales management roles within the hospitality industry is required.Must have successful track record in a prior leadership role and recognition within the hospitality industry.Proven track record of success facilitating progressive organizational change and development within a growing organization.Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.Strong mentoring, coaching experience to a team with diverse levels of expertise.Superior management skills; ability to influence and engage direct and indirect reports and peers.Self-reliant, good problem solver, and results oriented.Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and operational initiatives.Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, investors, peers, staff and guests.Ability to operate as an effective tactical and strategic thinker.Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook and CRM applications.

About PGA National Resort

Anchored by six championship golf courses and renowned programming throughout the world as home to the PGA TOUR’s Cognizant Classic and the legendary Bear Trap. In addition to golf, PGA National Resort is also recognized as a world-class destination for spa, culinary, racquet sports, family and an exclusive private membership club — all set within a luxurious, resort lifestyle community. For more information about PGA National Resort, please visit https://www.pgaresort.com/.

About Troon

Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.