Chick-fil-A at Fox Chapel
Marketing Manager
Chick-fil-A at Fox Chapel, Pittsburgh, Pennsylvania, us, 15289
Marketing Manager
Chick-fil-A at Fox Chapel, Pittsburgh, PA
Here at Chick-fil-A Fox Chapel our goal is ‘Intentionally caring for every guest by consistently giving our very best’. Each day we look to produce the Best Food, offer the Best Service, while being the Best Team we can be. When we do this we believe we are having a positive influence which we consider success. A lot goes into this business but in the end it is pretty simple; we care for people by giving our best.
This position is responsible for leading with other managers in an operational role while also overseeing and marketing responsibilities. Descriptions of shift and marketing responsibilities are listed below.
Being our Marketing Manager requires you to be an outgoing, self-motivated, and extremely coach-able individual. You must also be highly perceptive and flexible in your interactions with customers, with the ability to accurately read each situation. It is also important that you have excellent verbal and written communication and interpersonal skills, along with the ability to easily establish rapport with a diverse range of people. You’ll also be responsible for leveraging community relationships for both catering and marketing.
Pay Type: Starting at up to $22.00 - 23.00/hr
Position Type:
Full-Time / Open Availability (ability to be scheduled 6:00 AM - 11:00 PM / Monday - Saturday)
Full-Time (40-45 hours)
Working Front-of-House
Our Benefits:
Health Insurance Contribution
Accrued PTO
Access to scholarship up to $2,500 per year
Sundays Off
Flexible Hours
Employee Meals
Opportunities for Advancement and Leadership Skill Development
Positive and Encouraging Work Environment
Qualifications:
Must be 18 or older
Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 50lbs
Must have experience in marketing and/or catering sales
Must have a valid driver’s license
May be required to provide motor vehicle history from the DMV
Must have valid auto insurance
Must have a reliable vehicle
Proven ability to display high levels of professionalism, honor, dignity, and respect
Marketing Responsibilities:
Helps create and executes a yearly marketing plan
Develops, builds, & maintains relationships in the community to benefit our marketing and catering
Organizes & advertises in-store family events (when applicable)
Creates social media posts and monitors responses and page interaction
Constantly generates new ways to advertise to target market
Tracks promotion redemption and analyzes effectiveness
Offers samples of new products to customers
Designs creative materials for marketing promotions
Stays informed of & executes market and corporate-level promotions
Processes donation requests
Ensures that effective systems are in place to maintain a clean, organized, & safe catering environment in order to serve safe food and follow all Chick-fil-A requirements
Responsible for the communication, follow-up, and overall execution of the guests Pickup or Delivery catering experience
Builds catering business outside of the store
Fields catering calls, schedules meeting with potential clients
Assist with Chick-fil-A’s catering program and oversee fulfillment, delivery, and execution of catering orders
Takes deliveries, and coordinates a schedule with other Team Members to assist with deliveries
Assists the other shift managers with operations when not engaged with marketing responsibilities
Shift Responsibilities:
Take care of employee performance and policy/procedure violations and bring to the attention of the Directors
Inputs data daily into the P/L system, and interprets the data to make adjustments to the Operations of the restaurant
Works with leadership team to ensure appropriate daily and restaurant staffing levels
Achieves strategic, annual business results through focus and action on tactical monthly objectives and tasks and reviewing reports
Maintains a positive working relationship and treats all employees and leaders with respect while providing them with direction and feedback
Makes changes in the restaurant to improve our speed of service and accuracy scores
Serves as a subject matter expert to leadership for ongoing hospitality and production support
Responsible for inventory and facilities management
Complete understanding of each key position in both the front and back of the store
Demonstrate knowledge of the brand and menu items
Maintain regular and consistent attendance and punctuality
Follow Chick-fil-A’s operational policies and procedures
Required Skills:
Smiles & connects with people, makes eye contact & speaks enthusiastically
Exhibits professionalism in every situation
Self-driven and results-oriented
Takes initiative
High code of ethics
Puts the brand and store vision in front of all decisions made
Leads with enthusiasm and passion
Positive attitude
Expert communicator
Adaptable, dependable, and strong work ethic
Displays a desire to grow and continuously improve him/herself
Thank you for your interest in employment at Chick-fil-A at Fox Chapel!
Chick-fil-A at Fox Chapel, Pittsburgh, PA
Here at Chick-fil-A Fox Chapel our goal is ‘Intentionally caring for every guest by consistently giving our very best’. Each day we look to produce the Best Food, offer the Best Service, while being the Best Team we can be. When we do this we believe we are having a positive influence which we consider success. A lot goes into this business but in the end it is pretty simple; we care for people by giving our best.
This position is responsible for leading with other managers in an operational role while also overseeing and marketing responsibilities. Descriptions of shift and marketing responsibilities are listed below.
Being our Marketing Manager requires you to be an outgoing, self-motivated, and extremely coach-able individual. You must also be highly perceptive and flexible in your interactions with customers, with the ability to accurately read each situation. It is also important that you have excellent verbal and written communication and interpersonal skills, along with the ability to easily establish rapport with a diverse range of people. You’ll also be responsible for leveraging community relationships for both catering and marketing.
Pay Type: Starting at up to $22.00 - 23.00/hr
Position Type:
Full-Time / Open Availability (ability to be scheduled 6:00 AM - 11:00 PM / Monday - Saturday)
Full-Time (40-45 hours)
Working Front-of-House
Our Benefits:
Health Insurance Contribution
Accrued PTO
Access to scholarship up to $2,500 per year
Sundays Off
Flexible Hours
Employee Meals
Opportunities for Advancement and Leadership Skill Development
Positive and Encouraging Work Environment
Qualifications:
Must be 18 or older
Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 50lbs
Must have experience in marketing and/or catering sales
Must have a valid driver’s license
May be required to provide motor vehicle history from the DMV
Must have valid auto insurance
Must have a reliable vehicle
Proven ability to display high levels of professionalism, honor, dignity, and respect
Marketing Responsibilities:
Helps create and executes a yearly marketing plan
Develops, builds, & maintains relationships in the community to benefit our marketing and catering
Organizes & advertises in-store family events (when applicable)
Creates social media posts and monitors responses and page interaction
Constantly generates new ways to advertise to target market
Tracks promotion redemption and analyzes effectiveness
Offers samples of new products to customers
Designs creative materials for marketing promotions
Stays informed of & executes market and corporate-level promotions
Processes donation requests
Ensures that effective systems are in place to maintain a clean, organized, & safe catering environment in order to serve safe food and follow all Chick-fil-A requirements
Responsible for the communication, follow-up, and overall execution of the guests Pickup or Delivery catering experience
Builds catering business outside of the store
Fields catering calls, schedules meeting with potential clients
Assist with Chick-fil-A’s catering program and oversee fulfillment, delivery, and execution of catering orders
Takes deliveries, and coordinates a schedule with other Team Members to assist with deliveries
Assists the other shift managers with operations when not engaged with marketing responsibilities
Shift Responsibilities:
Take care of employee performance and policy/procedure violations and bring to the attention of the Directors
Inputs data daily into the P/L system, and interprets the data to make adjustments to the Operations of the restaurant
Works with leadership team to ensure appropriate daily and restaurant staffing levels
Achieves strategic, annual business results through focus and action on tactical monthly objectives and tasks and reviewing reports
Maintains a positive working relationship and treats all employees and leaders with respect while providing them with direction and feedback
Makes changes in the restaurant to improve our speed of service and accuracy scores
Serves as a subject matter expert to leadership for ongoing hospitality and production support
Responsible for inventory and facilities management
Complete understanding of each key position in both the front and back of the store
Demonstrate knowledge of the brand and menu items
Maintain regular and consistent attendance and punctuality
Follow Chick-fil-A’s operational policies and procedures
Required Skills:
Smiles & connects with people, makes eye contact & speaks enthusiastically
Exhibits professionalism in every situation
Self-driven and results-oriented
Takes initiative
High code of ethics
Puts the brand and store vision in front of all decisions made
Leads with enthusiasm and passion
Positive attitude
Expert communicator
Adaptable, dependable, and strong work ethic
Displays a desire to grow and continuously improve him/herself
Thank you for your interest in employment at Chick-fil-A at Fox Chapel!