Intuit
Senior Content Designer
Intuit, San Diego, California, United States, 92189
Overview
TurboTax is hiring a senior-level content designer who is confident owning the end-to-end content strategy and execution on AI-first tax prep for our Reimagined Tax Experience team.
What you'll bring
Ideal candidate will:
Have demonstrated experience writing UX content for complex software products (min. 3 years exp).
Have genAI content strategy and design experience, demonstrated across a range of AI solutions.
Collaborate with your cross-functional team, and thrive in a focused, iterative design environment.
Write spot-on content for every screen, choosing the right tone, structure, and voice.
Value the balance of words to visual elements, content density, and highlighting customer benefit.
Demonstrate your understanding of design strategy, data guidance, and research inputs.
Show us how you’ve solved problems while also driving conversion and revenue.
Required skills:
UX writing skills: 3-5 years’ experience as content designer or UX writer, working on consumer software products. Tools include Figma, or similar.
Collaboration: Experience working closely with product designers, user research, engineering, analytics and other cross-functional stakeholders.
Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable receiving, responding to, and incorporating feedback.
Bachelor’s degree or commensurate experience
Nice-to-haves:
Experience writing for AI, tax, customer service, or other fintech products.
Experience with UX design and user research practices.
How you will lead
In this role you’ll focus on crafting the next evolution of tax prep by bridging AI-first capabilities and human-directed voice and tone. You’ll also work across functions, teams, and business units to create seamless, intuitive, and scalable end-to-end experiences.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
TurboTax is hiring a senior-level content designer who is confident owning the end-to-end content strategy and execution on AI-first tax prep for our Reimagined Tax Experience team.
What you'll bring
Ideal candidate will:
Have demonstrated experience writing UX content for complex software products (min. 3 years exp).
Have genAI content strategy and design experience, demonstrated across a range of AI solutions.
Collaborate with your cross-functional team, and thrive in a focused, iterative design environment.
Write spot-on content for every screen, choosing the right tone, structure, and voice.
Value the balance of words to visual elements, content density, and highlighting customer benefit.
Demonstrate your understanding of design strategy, data guidance, and research inputs.
Show us how you’ve solved problems while also driving conversion and revenue.
Required skills:
UX writing skills: 3-5 years’ experience as content designer or UX writer, working on consumer software products. Tools include Figma, or similar.
Collaboration: Experience working closely with product designers, user research, engineering, analytics and other cross-functional stakeholders.
Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable receiving, responding to, and incorporating feedback.
Bachelor’s degree or commensurate experience
Nice-to-haves:
Experience writing for AI, tax, customer service, or other fintech products.
Experience with UX design and user research practices.
How you will lead
In this role you’ll focus on crafting the next evolution of tax prep by bridging AI-first capabilities and human-directed voice and tone. You’ll also work across functions, teams, and business units to create seamless, intuitive, and scalable end-to-end experiences.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.