Instructional Designer/Principal Trainer (Cadence and ADT)
, Menlo Park, California, United States, 94025
Here you have the potential and support to achieve extraordinary outcomes for healthier, happy lives.
Are you the right candidate for this opportunity Make sure to read the full description below.Thank you for your interest in career opportunities for current employees. Please note the following:You must be a current employee to use this site.Enter your employee ID number and SCH email address to submit your application.You must use your legal name as it appears in AccessHR.Instructional Designer/Principal Trainer (Cadence and ADT) At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.Job Summary
The Instructional Designer (Principal Trainer) works with management and operations to determine Epic training needs and goals, using a variety of educational media to design and develop state-of-the-art training programs for designated audiences. The Instructional Designer is responsible for analysis, design, development, implementation, and evaluation of training curriculum. The person in this position writes and edits instructional material such as Epic new hire training, train-the-trainer courses, tip sheets, how-to guides, and other documents for various Stanford Children's audiences. This person understands adult learning theory and is familiar with environment builds specific to assigned areas.Essential Functions
Creates simple, clear and effective communication and documentation. Explains complex topics in direct language that is engaging, to-the-point, and applicable to the delivery medium.Schedules and conducts classroom, WebEx, blended, remote 1:1, and in-person 1:1 training. Rounds regularly throughout all Stanford Children's departments and practices to assess training needs and provide user support.Manages a variety of training projects and drives to completion. Develops project timelines, identifies milestones, barriers and dependencies. Allocates resources and establishes deliverables. Identifies, collaborates with, and updates relevant stakeholders. Keeps project on track and mitigates obstacles, problems, and issues.Participates in workflow and system optimization initiatives, as determined by management, to help the end users gain the expertise necessary for success.Staffs the Clinical Service Desk phone line at least one day per week. Provides first call resolution for Epic how-to questions, transfers and escalates issues as appropriate, and documents all transactions in IS ticketing system.Develops scenario-based education, web-based micro learning, and video snippets to increase learner engagement and motivation.Maintains and updates existing library of e-Learning materials. Coordinates with subject matter experts to validate training content and materials.Researches, gathers data, and repurposes existing material as appropriate. Rewrites, summarizes, reorganizes, and enhances to create the most effective documents and performance support tools to meet business needs.Creates and maintains document libraries on SharePoint and network drives. Maintains knowledge of copyright law and usage rights for written materials, images, etc.Develops and conducts user evaluations to collect data on training effectiveness, including transfer and retention, and provides suggestions for improvements.Captures and documents end-user issues to accurately assist in defining, troubleshooting, resolving, and escalating issues in collaboration with training and application team members.Identifies additional training needs for end users as well as opportunities for system improvements, and communicates observations to training and application team members.Participates in Master Train environment build, including creation of master patients, patient duplication, testing, and training environment prep.Minimum Qualifications
Education : Bachelor's degree in a work-related discipline/field from an accredited college or university.Experience : Two (2) years of progressively responsible and directly related work experience.Additional Information : Epic Cadence AND ADT experience is highly preferred. Epic training build experience preferred.Knowledge, Skills, & Abilities
Ability to be sensitive to the needs of customers through the practice of quality service principles.Ability to communicate complex concepts in simple form to cross-functional departments or teams.Ability to lead teams and produce project results within schedule and budget.Ability to plan, organize, prioritize, work independently and meet deadlines.Ability to provide a high level of customer service and collaboration with various stakeholders.Ability to work effectively as a team player.Knowledge of workflows, computer systems and software used in functional area to include experience with assigned Epic Applications.Desire to cross-train in other functional areas of Epic EHR system.Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.Pay Range : Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (1.0 FTE): $121,763.20 to $161,449.60.Equal Opportunity Employer : Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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Are you the right candidate for this opportunity Make sure to read the full description below.Thank you for your interest in career opportunities for current employees. Please note the following:You must be a current employee to use this site.Enter your employee ID number and SCH email address to submit your application.You must use your legal name as it appears in AccessHR.Instructional Designer/Principal Trainer (Cadence and ADT) At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.Job Summary
The Instructional Designer (Principal Trainer) works with management and operations to determine Epic training needs and goals, using a variety of educational media to design and develop state-of-the-art training programs for designated audiences. The Instructional Designer is responsible for analysis, design, development, implementation, and evaluation of training curriculum. The person in this position writes and edits instructional material such as Epic new hire training, train-the-trainer courses, tip sheets, how-to guides, and other documents for various Stanford Children's audiences. This person understands adult learning theory and is familiar with environment builds specific to assigned areas.Essential Functions
Creates simple, clear and effective communication and documentation. Explains complex topics in direct language that is engaging, to-the-point, and applicable to the delivery medium.Schedules and conducts classroom, WebEx, blended, remote 1:1, and in-person 1:1 training. Rounds regularly throughout all Stanford Children's departments and practices to assess training needs and provide user support.Manages a variety of training projects and drives to completion. Develops project timelines, identifies milestones, barriers and dependencies. Allocates resources and establishes deliverables. Identifies, collaborates with, and updates relevant stakeholders. Keeps project on track and mitigates obstacles, problems, and issues.Participates in workflow and system optimization initiatives, as determined by management, to help the end users gain the expertise necessary for success.Staffs the Clinical Service Desk phone line at least one day per week. Provides first call resolution for Epic how-to questions, transfers and escalates issues as appropriate, and documents all transactions in IS ticketing system.Develops scenario-based education, web-based micro learning, and video snippets to increase learner engagement and motivation.Maintains and updates existing library of e-Learning materials. Coordinates with subject matter experts to validate training content and materials.Researches, gathers data, and repurposes existing material as appropriate. Rewrites, summarizes, reorganizes, and enhances to create the most effective documents and performance support tools to meet business needs.Creates and maintains document libraries on SharePoint and network drives. Maintains knowledge of copyright law and usage rights for written materials, images, etc.Develops and conducts user evaluations to collect data on training effectiveness, including transfer and retention, and provides suggestions for improvements.Captures and documents end-user issues to accurately assist in defining, troubleshooting, resolving, and escalating issues in collaboration with training and application team members.Identifies additional training needs for end users as well as opportunities for system improvements, and communicates observations to training and application team members.Participates in Master Train environment build, including creation of master patients, patient duplication, testing, and training environment prep.Minimum Qualifications
Education : Bachelor's degree in a work-related discipline/field from an accredited college or university.Experience : Two (2) years of progressively responsible and directly related work experience.Additional Information : Epic Cadence AND ADT experience is highly preferred. Epic training build experience preferred.Knowledge, Skills, & Abilities
Ability to be sensitive to the needs of customers through the practice of quality service principles.Ability to communicate complex concepts in simple form to cross-functional departments or teams.Ability to lead teams and produce project results within schedule and budget.Ability to plan, organize, prioritize, work independently and meet deadlines.Ability to provide a high level of customer service and collaboration with various stakeholders.Ability to work effectively as a team player.Knowledge of workflows, computer systems and software used in functional area to include experience with assigned Epic Applications.Desire to cross-train in other functional areas of Epic EHR system.Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.Pay Range : Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (1.0 FTE): $121,763.20 to $161,449.60.Equal Opportunity Employer : Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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