Authorization Manager_

Our CompanyBrightSpring Health ServicesOverviewResponsible for overseeing the agency’s Authorization Department by supervising the Authorization Specialists. Oversees and assists in the process of obtaining and tracking authorization for all patients for whom their insurance requires pre-authorization, and ensures the agency has the authorization required to bill for services provided.Responsibilities+ Answers telephones and provides excellent customer service to our professional staff and insurance representatives+ Runs and utilizes computer reports regularly+ Provides accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization+ Ensures authorization is obtained and tracked for all patients whose insurance requires pre-authorization+ Ensures insurance eligibility is completed and accurate for all patients+ Ensures all authorization requests and insurance eligibility are documented clearly+ Participates in planning for the orientation and education of employees as it relates to Authorization department+ Oversees, approves, and manages departmental payroll, PTO, and overtime requests+ Ensures objectives are implemented; follows and promotes agency policies and procedures+ Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation, and job performance+ Observes confidentiality and safeguards all patient related information+ Notifies Supervisor of problems in a timely manner and works to help provide solutions+ Completes ongoing education requirements and demonstrates ongoing competency in required areas+ Other duties as assignedQualifications+ High school graduate or GED+ Minimum of two (2) years of experience in Health Care billing and/or authorization practices Minimum of one (1) year of supervisory or management experience+ General knowledge of the framework, organization, and function of home care+ Sound knowledge of health care operations and third-party reimbursement+ Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications+ Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively+ Ability to work independently and in a team environment+ Excellent, oral, written, and interpersonal communication skills+ Professional appearance and demeanorAbout our Line of BusinessBrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company’s pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company’s services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook (acebook.com/brightspringHS/) , Twitter (witter.com/BrightSpringHS/) and LinkedIn (inkedin.com/company/brightspringhealth/) .ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .Click here (rightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.Job LocationsUS-TN-MURFREESBOROID 2024-149915Line of Business BrightSpring Health ServicesPosition Type Full-Time