Keith Titus Corp
Service Writer_
Keith Titus Corp, Weedsport, New York, United States,
Service WriterJob DetailsJob LocationExit 40 Truck Services - Weedsport, NYPosition TypeFull TimeSalary Range$20.00 - $24.00 HourlyJob ShiftMon-Fri / 7:30AM-5:00PMDescriptionFulltime-PositionMon-Fri / 7:30AM-5:00PM$20.00-$24.00 (BOE)Responsibilities:+ Review, modify and finalize repair orders accurately within 24 hours max of completion direct questions to Foreman and Supervisor where appropriate+ Invoice customers at time of closing order>confirm price table accuracy/customer billing information+ Check daily, process and schedules all offsite work relative to outside PMs, break downs and DVIR reported issues. Coordinate and follow-up on outside vendors regularly regarding outstanding scheduled repairs.+ Compiles repair details in Transman for onsite units and road service trucks.+ Opens warranty claims, tracks & process, follow up on warranty shortages and claims requiring additional information/parts/pictures.+ Develops estimates and communicate immediately 10% variance+ Adept and proficient at Transman, TMW and all required Microsoft Suite tools used.+ Adept and proficient with all shop related operating procedures, processes and workflows+ Responsible for rotating week and weekends on call coverage (company cell phone provided or reimbursement)+ Answer incoming calls in a professional manner, return all customer calls prior to close of business each day. Follow up to completion on all inquiries.+ Knowledgeable and supports Safety, ELD & CSA communications with DriversBenefits:+ Aetna Health Insurance (offer 2 plans)+ Company Sponsored HRA card (Health Reimbursement)+ Excellus Dental+ Excellus Vision+ Pet Insurance / Pet Discount Program+ Colonial Supplemental (accident, medical bridge, disability, cancer)+ Company Sponsored Group Life Insurance (1x annual salary)+ EAP- Employee Assistance Program+ Wellness Program+ Profit Share Program+ 401K Match+ PTO (Paid Time off)QualificationsRequirements:+ Previous experience is required+ Must be able to pass a post-hire drug screen, background check and employment verificationLocation:+ Weedsport, NYCompany Website :+ www.pagetrucking.com