Director, UX Design , Amazon Ads_

DescriptionThe Amazon Advertising User Experience (AUX) team is looking for a senior design leader to develop and scale design teams dedicated to creating innovative experiences that connect brands/businesses/agencies with their customers; globally and at scale. In this role, you’ll lead (and grow) a high-performing team of UX professionals (managers, designers, writers, design program managers, and researchers)—working collaboratively with engineering and product management and senior leadership through all aspects of the product development life-cycle.This role leads an area of strategic significance for our flagship products including self-service Advertising Console. You'll have the opportunity to build new advertising solutions starting with product definition. Most importantly, you will have a direct impact on the customer experience of advertisers, agencies, and brands globally.Key job responsibilities* Responsibly and effectively advocate for customers and UX as a discipline. This includes owning high level escalations, influencing with strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.* Hire, retain, and develop a diverse team of design leaders. Create a culture of inclusion and creativity. Delegate appropriately, audit and inspect regularly.* Raises the bar on design quality, end-to-end process and deliverables. Spends majority of time on the overarching portfolio strategy, negotiating priorities, and driving clear solutions with cross-functional product and tech directors using extensive expertise and high judgement.* Drives the mechanisms used by the design team to get alignment on customer problems and product vision. Ensures that we have the right scalable systems and mechanisms that enable federation of design work without sacrificing quality.* Maintains healthy relationships with partners and stakeholders in locations around the world; prioritizes based on customer need, not internal interests; exhibit excellent judgment and resolve challenging issues to move the product forward.* Works proactively through the ambiguity of understanding customer needs, defining new products, and applying new technologies. Can bring structure to ambiguity or uncertainty. Ensure the resulting experiences are simple, clear, and compelling.* Stays endlessly curious by staying on the cutting edge of what’s new in technology, AI, and UX, leading the team to experiment with new promising tech and design solutions.About the teamAmazon is investing heavily in building a world class advertising business and we’re responsible for defining and delivering a collection of self-service enterprise advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create world-class products. Because successful advertising starts with a great customer experience, our team works backwards to meet the needs of our advertising customers. If you’re interested in joining a rapidly growing team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place.Basic Qualifications* 15+ years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications* An online portfolio of work demonstrating experience creating great user-centered design solutions across desktop and mobile devices* Excellent communication, presentation, and storytelling skills* Proven experience with rapid, iterative design and development processes* Proven track record presenting to and influencing people, from other designers to senior executive management, on goals* Experience leading projects in a collaborative multi-disciplinary team including designers, researchers, writers, product managers and software developers* Fluency in best practices for multi-modal experiences and design, as well as strong knowledge of usability principles and techniques* Bachelor’s, or equivalent degree, in Design, HCI, or related field.Preferred Qualifications* 10+ years of experience successfully leading and managing scaled design teams of 40* Strong bias for action including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment* Be willing to roll up the sleeves to meet business and product deliverables* Design operations experience required to drive organizational excellence in design, product roadmaps, project planning, and resource prioritization* Possess excellent communication, presentation, interpersonal and analytical skills* Experience with advertising products and technologyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $216,400/year in our lowest geographic market up to $322,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.