Sr. Manager, UX Design, Futures, Device and Services Design Group_

DescriptionThe Futures Design team is seeking a Senior UX Design Manager to help Amazon experience what it's like to live in the future, today. This role reports to the Head of Futures Design and works closely with the team's Strategy and Operations leadership to drive design impact and innovative solutions across our portfolio.In this position, you will shape our interaction and experience design practice, and influence the future development of devices and services 3 to 10+ years out. The priority is to drive UX design and align Futures Design around a coherent, customer-driven futures strategy.Key responsibilities include:- Operationalizing customer research and insights across teams to create alignment around shared priorities and success outcomes.- Combining ideation, prototyping and experimentation to develop innovative roadmaps of future experiences and opportunities.- Building a focused charter/team dedicated to this work and driving specific initiative areas where a cross-team, multi-horizon experience plan can inform targeted strategic options.The ideal candidate is comfortable working with ambiguous programs and able to deliver strategic and innovative thinking across programs, resources and how that work would impact other teams and products across Amazon.Key job responsibilities- Define and drive the UX vision for new categories and concepts that impact customers and Amazon roadmaps.- Operationalizing customer-obsessed device and service concept explorations- Lead product design for new-to-world features for emerging devices, hardware, and software capabilities- Lead concept development in ideation sessions and design reviews- Lead teams to create customer journeys and use cases in storyboards, wireframes, visual mockups, and prototypes that define the product vision.- Identify user research needs for ideation and validation- Evangelize concepts and design to diverse audiences across Amazon- Use business requirements, market research, and customer feedback to assist in developing scenarios, use cases, and high-level requirements- Dive deep on consumer insights, product analytics, and competitive intelligence to drive product innovation- Identify opportunities to invent and experiment with new technology and interaction patterns- Inspire, mentor, and develop other designers in the studio.A day in the lifeYou will inspire the team to think big and explore new ideas, Invent and Simplify to turn potential and preferable future thinking into tangible solutions and experiences. You’ll do this through insisting on the highest standards for interaction and visual design patterns, Hire and Develop the best talent in the industry, and build trusted partnerships with a variety of design, product and engineering teams. You will work to identify, define, and teach best practices within the organization and the broader design community to unify design processes, foster innovation and improve efficiency.About the teamAmazon's Device and Services Design Group (DDG) is a central design studio responsible for developing products and platforms, from the Echo to Alexa Communications, and Fire TV and Tablet.Basic Qualifications- 8+ years’ experience in interaction design (software, mobile, web, other media), with an emphasis on conceptual, visual, interaction design and strategic thinking.- 4+ years experience hiring and managing a designers.- BA/BS in Design, HCI, or related field; or equivalent professional experience within the design field.- Proven ability to partner with leadership stakeholders to drive vision and lead a team of designers to deliver on a design roadmap.- Demonstrated ability to work confidently and collaboratively with Executive Leadership, Program Management, Development, Product Planning.- Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.Preferred Qualifications- Fluency in best practices for multi-platform research, information architecture and design, as well as strong knowledge of usability principles and techniques.- Design operations experience required to drive organizational design, product roadmaps, project planning, and resource prioritization.- Experience leading design across multiple platform types, including (but not limited to): web, mobile, tablet, living room, VR, and multimodal devices.- Masters or advanced degree or equivalent professional experience.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $162,300/year in our lowest geographic market up to $268,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.