H Mart
Marketing Administrator (Bilingual ENG/KOR)
H Mart, Lyndhurst, New Jersey, us, 07071
Responsibilities but not limited to:
Support on customer service/relationship platform, email, phone, and etc. to coordinate on customer service related issues with internal departments and understand customer's needsCoordinate on various marketing materials (digital signage, posters, SNS promotions, Banners and etc.) on store promotions and salesSupport membership related procedures and dutiesAssist media contracts and correlated relationshipsSupport grand opening event and related work arrangementsAssist press release and other articles for brand marketingSupport to create reports on H Mart social media accountMaintain partnership relationsAssist on researching a new projectPhone Support: Handle customer inquiries and concerns received over the phone, providing prompt and accurate assistanceEmail Support: Respond to customer questions and inquiries via email, maintaining clear and consistent communicationSocial Media Support: Monitor and address customer queries and comments on social media platforms like Google, Facebook, Yelp, and WeChatQualifications / Skills:
Bachelor's degree in Marketing, Communications or a related fieldExcellent interpersonal and communication skillsStrong organizational, time management, planning and problem solving skillsStrong sense of urgency and the ability to work in an environment with time sensitive deadlinesProfessional in Marketing certificate is a plusProficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, PowerPoint)Bilingual in Korean and English is a must (fluency is a plus)Benefits:
Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy401 (k) Retirement Plan with up to 5% match per company policyLife Insurance and AD&D (Accidental death & Dismemberment) per company policyBTA Insurance (Business Travel Accident Coverage)Company provided lunchPaid-time off (PTO) and Paid Holidays per company policyCelebration & Condolence Benefits per company policyHoliday Gift certificates per company policyFSA (Flexible Spending Account) per company policyDCFSA (Dependent Child Care Spending Account) per company policyWork Hours:
MON-FRI, 9:00am to 6:00pm
Support on customer service/relationship platform, email, phone, and etc. to coordinate on customer service related issues with internal departments and understand customer's needsCoordinate on various marketing materials (digital signage, posters, SNS promotions, Banners and etc.) on store promotions and salesSupport membership related procedures and dutiesAssist media contracts and correlated relationshipsSupport grand opening event and related work arrangementsAssist press release and other articles for brand marketingSupport to create reports on H Mart social media accountMaintain partnership relationsAssist on researching a new projectPhone Support: Handle customer inquiries and concerns received over the phone, providing prompt and accurate assistanceEmail Support: Respond to customer questions and inquiries via email, maintaining clear and consistent communicationSocial Media Support: Monitor and address customer queries and comments on social media platforms like Google, Facebook, Yelp, and WeChatQualifications / Skills:
Bachelor's degree in Marketing, Communications or a related fieldExcellent interpersonal and communication skillsStrong organizational, time management, planning and problem solving skillsStrong sense of urgency and the ability to work in an environment with time sensitive deadlinesProfessional in Marketing certificate is a plusProficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, PowerPoint)Bilingual in Korean and English is a must (fluency is a plus)Benefits:
Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy401 (k) Retirement Plan with up to 5% match per company policyLife Insurance and AD&D (Accidental death & Dismemberment) per company policyBTA Insurance (Business Travel Accident Coverage)Company provided lunchPaid-time off (PTO) and Paid Holidays per company policyCelebration & Condolence Benefits per company policyHoliday Gift certificates per company policyFSA (Flexible Spending Account) per company policyDCFSA (Dependent Child Care Spending Account) per company policyWork Hours:
MON-FRI, 9:00am to 6:00pm