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Mindlance

User Experience and Interaction Designer

Mindlance, Jacksonville, Florida, United States, 32290


100% Remote

Important Notes from Hiring Manager:Additional Required Qualifications:• At least 4 years of related experience with a digital portfolio demonstrating proficiency in human centered design principles and methodologies• Experience working with an innovative, creative team/organization where you iterated your designs and solutions efficiently.• Ability to explore and solve complex user experience and interaction design problems, developing smart solutions for various platforms & formats, including mobile applications.• Proactively document design processes, decisions, and user research findings in an organized and accessible manner• Ability to present and lead design discovery and design thinking exercises to collaboratively solve complex design challenges.• Be open to receiving feedback and constructive criticism.• Ability to clearly and effectively communicate design ideas and solutions, and closely collaborate with team members and stakeholders to deliver optimal design outcomes.• Passionate about all things UX/UI/CX design, with the ability to showcase knowledge of industry trends and emerging technologies• Experience utilizing an existing design system library to ensure consistency and efficiency across all products• Strong experience with Figma, and other design software (e.g. Photoshop, Illustrator, Axure, After Effects, etc.), for prototyping, web design.• Must be knowledgeable of Javascript, HTML, and CSS.• Experience within the healthcare industry is preferrable

Job Description:

Are you an Interaction Designer who wants to make a great impact? Are you looking for a career that is truly helping people, not just a job helping sell products?

The Interaction Designer is a key role, helping drive transformation to becoming a customer-focused health solutions company, putting the customer at the center of strategic decisions and embedding customer experience best practices throughout the enterprise.

We are focused on re-imagining healthcare to help people during both the everyday moments and the ones that matter the most. We touch the lives of over four million members and are shaping the future to make healthcare more approachable, effortless, and smarter for all.

The Interaction Designer is responsible for bringing design ideas to life by developing experience strategies, and creating experiences to test with customers.He/she will conduct research to gain insight on design trends across industries, and incorporate best practices into the creation of customer-centric design solutions.

This role needs to wear multiple hats and be seasoned in working cross-functionally. They should be able to work under minimal supervision on concurrent projects, while contributing to the larger team. Enjoy a strong collaborative community working closely with designers, product managers, devs, and other stakeholders within our company.

Essential FunctionsThe essential functions listed represent the major duties of this role, additional duties may be assigned.Constructs compelling artifacts (experience strategies, wireframes, prototypes, conceptual diagrams, task flows storyboards, etc.) outlining present conditions and proposed solutions to gain strategic alignment and encourage innovation within and across the organization.Work with designers to create realistic prototypes for internal evaluation, user testing, and cross-functional feedback.Collaborate with business transformation and IT to perform tech audits in order to determine solution feasibility.Conceive and model user interface prototypes based on collected customer requirements, use cases, and business objectives.Design workflows that work on multiple devices and platforms including native apps, mobile, tablet, and desktop interfaces.Designing UX that supports customers' goals and behaviors.Advocating concepts and ideas from the customers' perspective among stakeholders.

Years of Experience7+ years related work experience

Education LevelRelated Bachelor's degree required

Additional Required Qualifications:• At least 4 years of related experience with a digital portfolio demonstrating proficiency in human centered design principles and methodologies• Experience working with an innovative, creative team/organization where you iterated your designs and solutions efficiently.• Ability to explore and solve complex user experience and interaction design problems, developing smart solutions for various platforms & formats, including mobile applications.• Proactively document design processes, decisions, and user research findings in an organized and accessible manner• Ability to present and lead design discovery and design thinking exercises to collaboratively solve complex design challenges.• Be open to receiving feedback and constructive criticism.• Ability to clearly and effectively communicate design ideas and solutions, and closely collaborate with team members and stakeholders to deliver optimal design outcomes.• Passionate about all things UX/UI/CX design, with the ability to showcase knowledge of industry trends and emerging technologies• Experience utilizing an existing design system library to ensure consistency and efficiency across all products• Strong experience with Figma, and other design software (e.g. Photoshop, Illustrator, Axure, After Effects, etc.), for prototyping, web design.• Must be knowledgeable of Javascript, HTML, and CSS.• Experience within the healthcare industry is preferrable

Additional Preferred Qualifications:• Ability to lead design discovery and design thinking exercises to break through organizational silos and collaboratively solve complex design challenges• Ability to drive creative direction, ideation and execute against all programs and initiatives• Experience within the healthcare industry

EEO:"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."