Commonwealth of Massachusetts
Communications Coordinator
Commonwealth of Massachusetts, Boston, Massachusetts, us, 02298
An Official website of the Commonwealth of Massachusetts
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.ALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Communications Coordinator (240007AQ) The Department of Children and Families (DCF) is seeking a highly ambitious, driven, professional for the role of
Communications Coordinator . Reporting directly to the agency Director of Public Affairs, this dynamic individual will serve as a point of contact for all internal and external communications. The successful candidate must be self-motivated, engaged, and a collaborative team player who is comfortable working in a fast-paced environment while supporting the agency’s communications and marketing strategy consisting of content development, editing, social media, and intranet/website updates.The Communications Coordinator will assist the Director of Public Affairs with media inquiries and message development and will support agency managers involved with disseminating information to external and internal stakeholders. The Coordinator may be required to work some nights/weekends and occasionally travel to meetings across the state.Duties and Responsibilities
Provide ongoing communications support in a variety of capacities, including not limited to, fielding media inquiries, drafting press releases and maintaining various editorial content.Assist the Director in preparing and reviewing communications (e.g. speeches, memoranda, reports); offer guidance on content and the most effective medium for delivery.Draft and manage social media content to engage audiences, including social media posts, articles, videos, and photos; ensure agency branding is accurate and consistent across channels.Support the maintenance of the DCF external website including posting, editing, and updates.Prepare agency leadership for media interviews and other public events including compiling talking points, statistics, and case details.Foster and maintain relationships with agency management, internal/external staff and other engaged stakeholders.Identify and recommend news, public interest and other story ideas that will help generate greater awareness about DCF as well as key programs, activities, and initiatives.Assess situations to determine the importance, urgency, and risks and make clear decisions which are timely and in the best interests of the agency.Preferred Qualifications
Compelling writer who can draft content concisely, express thoughts clearly, and develop ideas in logical sequence.Knowledge of the principles and practices of public relations and the laws, rules, and regulations pertaining to the release of information.Expertise with social media and digital media applications and best practices.Capacity to exercise sound judgment and to exercise discretion in handling confidential information.Ability to present complex information, including data, to a variety of audiences (ranging from subject matter experts to the general public) by utilizing a variety of formats (e.g. written articles, oral or visual presentations).Understanding diversity, equity, and inclusion in the context of communication.High level of self-motivation and accountability, bringing enthusiasm and energy to tasks.Detail-oriented and highly organized, with strong ability to successfully multi-task and manage priorities.Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, and Outlook; technically savvy utilizing a variety of website and social media platforms.About the Department of Children and Families The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and 6) committed to continuous learning.A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."Minimum Entrance Requirements Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.Substitutions:
A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.NOTE: No substitutions will be permitted for the required (B) experience.When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.Location United States-Massachusetts-Boston-600 Washington StreetJob Administrative ServicesAgency Department of Children & FamiliesSchedule Full-timeShift DayJob Posting Aug 14, 2024, 4:00:00 AMNumber of Openings 1Salary $73,566.74 - $107,580.72 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Jae Beal (jae.beal2@mass.gov) - 8572837581Bargaining Unit: 06-NAGE - Professional Admin.Confidential: NoPotentially Eligible for a Hybrid Work Schedule: Yes
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Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.ALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Communications Coordinator (240007AQ) The Department of Children and Families (DCF) is seeking a highly ambitious, driven, professional for the role of
Communications Coordinator . Reporting directly to the agency Director of Public Affairs, this dynamic individual will serve as a point of contact for all internal and external communications. The successful candidate must be self-motivated, engaged, and a collaborative team player who is comfortable working in a fast-paced environment while supporting the agency’s communications and marketing strategy consisting of content development, editing, social media, and intranet/website updates.The Communications Coordinator will assist the Director of Public Affairs with media inquiries and message development and will support agency managers involved with disseminating information to external and internal stakeholders. The Coordinator may be required to work some nights/weekends and occasionally travel to meetings across the state.Duties and Responsibilities
Provide ongoing communications support in a variety of capacities, including not limited to, fielding media inquiries, drafting press releases and maintaining various editorial content.Assist the Director in preparing and reviewing communications (e.g. speeches, memoranda, reports); offer guidance on content and the most effective medium for delivery.Draft and manage social media content to engage audiences, including social media posts, articles, videos, and photos; ensure agency branding is accurate and consistent across channels.Support the maintenance of the DCF external website including posting, editing, and updates.Prepare agency leadership for media interviews and other public events including compiling talking points, statistics, and case details.Foster and maintain relationships with agency management, internal/external staff and other engaged stakeholders.Identify and recommend news, public interest and other story ideas that will help generate greater awareness about DCF as well as key programs, activities, and initiatives.Assess situations to determine the importance, urgency, and risks and make clear decisions which are timely and in the best interests of the agency.Preferred Qualifications
Compelling writer who can draft content concisely, express thoughts clearly, and develop ideas in logical sequence.Knowledge of the principles and practices of public relations and the laws, rules, and regulations pertaining to the release of information.Expertise with social media and digital media applications and best practices.Capacity to exercise sound judgment and to exercise discretion in handling confidential information.Ability to present complex information, including data, to a variety of audiences (ranging from subject matter experts to the general public) by utilizing a variety of formats (e.g. written articles, oral or visual presentations).Understanding diversity, equity, and inclusion in the context of communication.High level of self-motivation and accountability, bringing enthusiasm and energy to tasks.Detail-oriented and highly organized, with strong ability to successfully multi-task and manage priorities.Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, and Outlook; technically savvy utilizing a variety of website and social media platforms.About the Department of Children and Families The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education.DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and 6) committed to continuous learning.A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."Minimum Entrance Requirements Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.Substitutions:
A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.NOTE: No substitutions will be permitted for the required (B) experience.When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.Location United States-Massachusetts-Boston-600 Washington StreetJob Administrative ServicesAgency Department of Children & FamiliesSchedule Full-timeShift DayJob Posting Aug 14, 2024, 4:00:00 AMNumber of Openings 1Salary $73,566.74 - $107,580.72 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Jae Beal (jae.beal2@mass.gov) - 8572837581Bargaining Unit: 06-NAGE - Professional Admin.Confidential: NoPotentially Eligible for a Hybrid Work Schedule: Yes
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