Erie Insurance
Marketing Operations Specialist II
Erie Insurance, Erie, Pennsylvania, United States, 16501
Division or Field Office:
Sales & Marketing DivisionDepartment of Position:
Marketing Operations DeptWork from:Corporate Office, Erie PA
Salary Range:$60,677.00-$96,925.00*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.Career development. Including a tuition reimbursement program for higher education and industry designations.Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
What You'll Do:
The opportunity of
Marketing Operations Specialist II will support Marketing's ability to deliver on brand, on budget and on time by leveraging technology, processes, vendors, and insights to support Marketing outcomes.
What Makes You Stand Out:
Strong technical skillsAnalytical problem solvingExperience with Agile methodologiesThe Hiring Manager will also consider candidates for the Senior Marketing Operations Specialist position. Level of position will be based upon the depth and breadth of selected candidate's experience.
Responsible for identifying and implementing process improvements that ensure marketing best practices. Collaborates across the department and enterprise to prioritize and deliver enhancements and new capabilities to Marketing's marketing technology. The Marketing Operations Specialist II must be able to work in a fast-paced environment contributing to multiple projects at once.
Duties and Responsibilities
Works in partnership with manager and/or consultant to analyze the strategy, scope, calendar, and deliverables for marketing technology initiatives in alignment with marketing and enterprise strategies.Participates in the development of operational plans in support of the strategy.Assists in providing ongoing communication across the marketing and broader organization, sharing project updates, timelines, processes, and results.Develops, streamlines, documents marketing workflows, processes, and best practices.Participates in implementation of process improvements for long-term success.Creates effective communication with customers, leaders, and other stakeholders through written, verbal and interpersonal means.This includes the responsibility for communication/change management plans to increase engagement of marketing technology with end users.Partners to evaluate new technologies and add-on applications to improve and optimize marketing team performance.Manages and supports technical aspects of key marketing systems including system enhancements, defects and/or new platform rollouts.Manages marketing vendor relationships, budgets, contracts, and approvals.Seeks opportunity to provide marketing with value-added vendor management services in partnership with Sourcing & Vendor Management.Collaborates with IT and other functions where shared ownership and collaboration improves ability to manage the vendor.The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Customer FocusNimble LearningValues DiversityCollaboratesCultivates InnovationDecision QualityEnsures AccountabilityInstills TrustOptimizes Work ProcessesSelf-DevelopmentQualifications
Minimum Educational and Experience Requirements
Bachelor's degree in marketing, business, finance, management, information systems or related field and two years of marketing, project management, information systems or related experience required; orAssociates degree in marketing, business, finance, management, information systems or related field and four years of marketing, project management, information systems or related experience; orHigh School diploma or GED and six years of marketing, project management, information systems or related experience.Additional Experience
Proven experience with implementing process improvements/efficiency required.Experience achieving business outcomes preferred.Strong technology acumen preferred.Strong analytical skills with experience in reporting and data analysis preferred.Working knowledge of the insurance industry, including business operations and terminology, preferred.Working knowledge of word processing, spreadsheet and presentation software required.Occasional travel, including overnight stays, required.Physical Requirements
Climbing/accessing heights; RarelyDriving; Occasional (Lifting/Moving 0-20 lbs; Occasional (Lifting/Moving 20-50 lbs; Occasional (Ability to move over 50 lbs using lifting aide equipment; RarelyManual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)Pushing/Pulling/moving objects, equipment with wheels; Rarely
Nearest Major Market:
Erie
Sales & Marketing DivisionDepartment of Position:
Marketing Operations DeptWork from:Corporate Office, Erie PA
Salary Range:$60,677.00-$96,925.00*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.Career development. Including a tuition reimbursement program for higher education and industry designations.Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
What You'll Do:
The opportunity of
Marketing Operations Specialist II will support Marketing's ability to deliver on brand, on budget and on time by leveraging technology, processes, vendors, and insights to support Marketing outcomes.
What Makes You Stand Out:
Strong technical skillsAnalytical problem solvingExperience with Agile methodologiesThe Hiring Manager will also consider candidates for the Senior Marketing Operations Specialist position. Level of position will be based upon the depth and breadth of selected candidate's experience.
Responsible for identifying and implementing process improvements that ensure marketing best practices. Collaborates across the department and enterprise to prioritize and deliver enhancements and new capabilities to Marketing's marketing technology. The Marketing Operations Specialist II must be able to work in a fast-paced environment contributing to multiple projects at once.
Duties and Responsibilities
Works in partnership with manager and/or consultant to analyze the strategy, scope, calendar, and deliverables for marketing technology initiatives in alignment with marketing and enterprise strategies.Participates in the development of operational plans in support of the strategy.Assists in providing ongoing communication across the marketing and broader organization, sharing project updates, timelines, processes, and results.Develops, streamlines, documents marketing workflows, processes, and best practices.Participates in implementation of process improvements for long-term success.Creates effective communication with customers, leaders, and other stakeholders through written, verbal and interpersonal means.This includes the responsibility for communication/change management plans to increase engagement of marketing technology with end users.Partners to evaluate new technologies and add-on applications to improve and optimize marketing team performance.Manages and supports technical aspects of key marketing systems including system enhancements, defects and/or new platform rollouts.Manages marketing vendor relationships, budgets, contracts, and approvals.Seeks opportunity to provide marketing with value-added vendor management services in partnership with Sourcing & Vendor Management.Collaborates with IT and other functions where shared ownership and collaboration improves ability to manage the vendor.The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.
Competencies
Customer FocusNimble LearningValues DiversityCollaboratesCultivates InnovationDecision QualityEnsures AccountabilityInstills TrustOptimizes Work ProcessesSelf-DevelopmentQualifications
Minimum Educational and Experience Requirements
Bachelor's degree in marketing, business, finance, management, information systems or related field and two years of marketing, project management, information systems or related experience required; orAssociates degree in marketing, business, finance, management, information systems or related field and four years of marketing, project management, information systems or related experience; orHigh School diploma or GED and six years of marketing, project management, information systems or related experience.Additional Experience
Proven experience with implementing process improvements/efficiency required.Experience achieving business outcomes preferred.Strong technology acumen preferred.Strong analytical skills with experience in reporting and data analysis preferred.Working knowledge of the insurance industry, including business operations and terminology, preferred.Working knowledge of word processing, spreadsheet and presentation software required.Occasional travel, including overnight stays, required.Physical Requirements
Climbing/accessing heights; RarelyDriving; Occasional (Lifting/Moving 0-20 lbs; Occasional (Lifting/Moving 20-50 lbs; Occasional (Ability to move over 50 lbs using lifting aide equipment; RarelyManual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)Pushing/Pulling/moving objects, equipment with wheels; Rarely
Nearest Major Market:
Erie