Marriott Vacations Worldwide
AD Network Engineer/Architect_
Marriott Vacations Worldwide, Orlando, Florida, United States, 32806
**Position Summary**As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally, works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process.**Job Summary**Analyzes, designs, and develops technical solutions (interfaces, performance tuning, utilities or diagnostics) to technical and business problems. Provides level 2 and 3 technical support. Provides training to level 1 technicians. Develops solutions for internal and PMO sponsored projects. Performs capacity planning to predict usage trends for upcoming hardware/software needs. Makes recommendations to management for systems and supporting infrastructure purchases. Participates in assigned projects. Manage a team of Senior Systems Engineers. Coordinates and evaluates data circuit orders and reviews monthly billing for discrepancies.**Expected Contributions**+ Manage a team of Network Architects with day-to-day and long-term tasks.+ Juniper experience strongly preferred.+ Set priorities and goals for the team and individuals.+ Provide constructive feedback to team members.+ Provides Level II and Level III technical support and administration for network-based operating systems such as Cisco IOS, Juniper Junos, F5 load balancer, and Infoblox NIOS (8+ years of experience).+ Provides Level II and Level III technical support and administration for Routing and Switching (8+ years of experience).+ Provides Level II and Level III technical support and administration for network load balancing (8+ years of experience).+ Provides Level II and Level III technical support and administration for DNS and DHCP (8+ years of experience).+ Develop, define and create best practices processes for Network infrastructure, Data Circuit technologies and Wan design.+ Participate in a regular on-call rotation to provide 24/7 support.+ Works with all IT teams to develop solutions and provide knowledge domain expertise.+ Designs and administers security practices to meet various regulatory and policy requirements.+ Acts as subject matter expert for all Network.+ Acts as subject matter expert for all Load balancer related activities.+ Acts as subject matter expert for all DNS and DHCP related activities.+ Acts as subject matter expert for all Wireless, Circuit, and Wan designs.+ Resolve customer incidents and problems rapidly.+ Lead advanced troubleshooting efforts.+ Coordinate & participate service/support needs with vendors, technical support, application support, infrastructure support.+ Follow best practices for supported technology.+ Test and deploy security patches to identity systems to help maintain PCI, SOX and other regulatory compliance requirements.+ Develop documentation and train Level I technicians.+ Works within MVW change and release policies when implementing changes.+ Maintains, analyzes and troubleshoots the various and compute infrastructure to ensure all services optimally structured to provide defined service levels for:- Uptime- Stability- Performance- Quality+ Performs capacity planning and makes recommendations to ensure these optimum levels are achieved and sustained, and consistently improved.+ Troubleshoots advanced problems within all areas of IT.+ Participates on projects requiring Networking solutions.+ Develop automation scripts and custom scripts for support, monitoring and metrics gathering.+ Assess risks and recommended enhancements or alternatives.+ Open, track and report on data circuit outages.+ Develop relationships with circuit providers for escalation paths.+ Asist with circuit orders and monthly billing reviews.+ Other duties as assigned.**Candidate Profile****Education**+ BA/B S technology or related degree or equivalent technical certification and experience**Related Work Experience**+ 8+ years’ work experience in a similar network engineering position+ 8+ years’ work experience in technical troubleshooting+ Prior management of a technical team+ Cisco and/or Juniper certifications preferred**Skills and Attributes**+ Technical Infrastructure+ Technical Specialization Technical Integration Customer Service Orientation+ Global Orientation+ Project Management+ Analytical Ability+ Problem Definition and Resolution+ Creativity+ Communications (Listening, Persuasiveness, Oral, Written) Leadership (Impact, Involvement, Change Management)+ People (Team Orientation, Judgment, Interpersonal Relations, Results/Goal Orientation, Resiliency/Adaptability)Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture