Transdev
Radio Dispatcher_
Transdev, Dallas, Texas, United States, 75219
About Transdev:Transdev is the largest private sector operator of multiple modes of passenger transit in the US, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.For more information please visit our website atwww.transdevna.jobsWe are seeking Radio Dispatchers in Dallas, TX!Pay: $19-22/hourMajor Responsibilities•Oversees road service assigned carriers by tracking trip performance measures, route begin on time,performance, incidents, etc.•Provides customer support by responding to questions and concerns regarding customer trips includingno shows, cancellations and missed trips.•Manages emergency situations for vehicle operators; act as liaison between the carrier and emergencyservices.•Manages daily service by reviewing route performance and proactively responding to situations thatimpact customer serviceMinimum Education & Certifications Required•High school diploma or equivalent•Technical degree preferredMinimum Experience & Skills Required•3-5 years experience•Excellent verbal and interpersonal skills.•Problem solving and analytical abilities.•Excellent customer service skillsPhysical Requirements & Working Conditions•Incumbent must be able to move about the office and between floors; utilize standard office equipment;access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.•Sitting for extended periods of time.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Job Category: Call Center / Dispatch / Reservationist / SchedulerJob Type: Full TimeReq ID: 2928Pay Group: VDDCost Center: 429The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplaceIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.California applicants: Please Click Here for CA Employee Privacy Policy.About TransdevCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ransdevNA.com or watch an overview video.