Guest Relations - Marketing Support Specialist - Bilingual Japanese_

Hourly Rate: $21.00Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.**What's in it for you?**+ Hotel and resort discounts+ Immediate 401(k) Company match up to 6%+ Growth and development opportunities+ Positive work environment**What will you do?**+ Conduct pre-arrival calls to guests coming on a promotional package.+ Engage with guests and provide elevated customer service by phone.+ Effectively communicate the benefits of the guest's vacation package and confirm details.+ Provide the highest level of service to suggest local attractions and restaurant recommendations .+ Provide effective problem resolution techniques if applicable .**What are the requirements?**+ Enjoy talking with guests by phone+ Excellent written and verbal communication skills+ Local area knowledge+ Computer skills+ Flexible schedule, including the ability to work weekends and holidays+ Bi-lingual read, write, speak Japanese and English fluentlyMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture