Academic Media Technology Specialist - Georgetown University Law Center_

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.RequirementsTradition. Innovation. A superb faculty. Hundreds of course offerings — and all of this just steps away from the Capitol and Supreme Court. Georgetown Law (aw.georgetown.edu/) is an exceptional institution in an enviable location. Students come here from all over the world to study international or tax law, environmental or health care law (just a few of our specialties). They come here for our top-ranked clinics. Most of all, they come because this is the place where theory and practice meet. At Georgetown, students learn the law in the place where laws are made.The Academic Media Technology Specialist is a member of the Georgetown University Law Center’s Information and Academic Technologies (IAT) group, within Information Systems and Technology (IST). They will act as the lead for the day-to-day maintenance, scheduling, and troubleshooting of the systems that drive the law school’s lecture capture initiative, providing regular hardware and software support. This position will also work closely with the rest of the IAT team to ensure the best possible application of Georgetown Law’s learning management system. Reporting to the Director of Instructional Technology Resources and working closely with the audio visual team, when necessary, additional duties include, but are not limited to:Lecture Capture Support+ Manage lecture capture software, including scheduling of lecture recordings and administering the Law Center’s lecture capture policy.+ Oversee the daily maintenance and troubleshooting of lecture capture systems, working with Service Desk and/or AV to upgrade lecture capture hardware.+ Help ensure seamless interface with the Learning Management System, troubleshooting lecture capture issues for faculty and students.+ Develop and maintain support documentation including outlines for process workflows, working with vendors as needed to resolve issues.+ Train and schedule AV techs to assist with recording and support of distance classes.Training+ Assist with developing online resources for supported technologies and conduct trainings for supported technologies.+ Train AV techs for supervision of distance classes targeted to faculty, staff, and in some cases, students.+ Keep IST updated on the latest lecture capture initiatives, assisting IAT with the handling of 1:1s and small groups.Web Conference, Academic, and Instructional Technologies Support+ Support web conferencing software, including instructional continuity which may fall outside of normal business hours.+ Develop and maintain support documentation as needed.+ Ensure faculty and students ability to access distance and video hosting tools, specifically through the Learning Management Software.+ Assist with support of all other academic and Instructional technologies, including Google Apps, Box, Canvas and other supported technologies.+ Assist with the management of Canvas and Sandbox courses, adding individuals to classes on an ad hoc basis and assisting faculty with access to their Canvas Course Sites.Requirements and Qualifications+ Bachelor’s degree - preferably in a digital media, instructional technology or related discipline+ 4 years of work experience in higher-education technology (equivalent work experience in higher education can be substituted for a bachelor’s degree)+ Working knowledge of lecture capture, video conferencing, learning management, and academic software, as well as web publishing and online classroom technologies+ Demonstrate skill in problem solving and project management, along with experience working with ticketing software+ Experience working directly with faculty and staff as a technology trainer+ Ability to work during the hours of Monday-Friday from 7:30am-4:00pm+ This is an emergency designated position given its key role in the support of our academic mission and the need to be available during after-hours is crucial+ Due to the highly agile nature of this position, some evenings and weekends will be required at key times of the semesterWork Mode DesignationThis position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: eorgetown.edu/mode-of-work-designation.Pay Range:The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:$47,586.00 - $87,558.13Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.Current Georgetown Employees:If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.Submission Guidelines:Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.Need Assistance:If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (eorgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (eorgetown.edu/) .EEO Statement:Georgetown University is an Equal Opportunity/Affirmative Action Employer (r.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (ol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .Benefits:Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (eorgetown.edu/staff/enrolling/) .