Access Services Assistant, Hayden Library_

Access Services Assistant, Hayden Library+ Job Number: 24260+ Functional Area: Libraries+ Department: Libraries+ School Area: Libraries, MIT Press, Tech Review+ Employment Type: Full-Time+ Employment Category: Non-Exempt+ Visa Sponsorship Available: No+ Schedule: 35 hrs/wk. (full-time)Email a Friend Save Save Apply NowJob DescriptionACCESS SERVICES ASSISTANT, MIT Libraries-Hayden Library-Information Delivery and Library Access (ID&LA), to actively assist with all circulation, reserves, and service desk operations; be responsible for physical space management; and assist patrons with the use of equipment and systems provided by the Libraries. Duties will include providing in-person service regarding library services, collections, and equipment; interpreting policies and procedures to users; helping train staff and student employees; participating in activities such as book searching, shelving, collecting statistics, handling financial transactions, sorting and delivering library materials, and identifying opportunities for service improvements; performing some processing of materials and working with staff to resolve problems, correct errors, and maintain the physical condition of collections; participating on local and library-wide committees/teams/groups/projects; and performing other duties as assigned. A full job description is available at it.edu/about/organization/jobs/.Job RequirementsREQUIRED: high school diploma or its equivalent; at least six-months of direct/related experience that provides an understanding of library or service functions; experience using library catalogs; ability to use basic business software (e.g., MS Office, e-mail, calendaring) and an interest in learning new software/systems/technology; initiative; flexibility; ability to manage competing priorities and meet deadlines in a busy and dynamic environment; strong organizational, interpersonal, communication, and customer service skills; and ability to work and contribute both independently and as part of a service team and to collaborate effectively with a diverse group of people. PREFERRED: college degree or related coursework; experience in an academic/research library; basic training or teaching experience; experience working with specific library software in use at MIT (e.g., Aleph, Alma, ILLiad, and/or RAPID ILL); and experience compiling, managing, manipulating, and presenting data (e.g., Excel, Access, Tableau). Job #24260-4Work conditions: moving objects/boxes weighing up to 40 lbs., pushing/pulling loaded carts weighing up to 150 lbs., bending and reaching to shelve and shift library materials, and exposure to dust.Hourly rate: Min: $20.12 - 27.17 - 34.21, with actual salary based on qualifications and experience. This is a full-time (35 hrs/wk.) position. The schedule is Sunday through Thursday, 1:00 to 9:30 P.M., although hours may change based on business needs and MIT's academic calendar.This is a union position. Employees are covered by the collective bargaining agreement between the MIT Libraries and American Federation of State, County and Municipal Employees Council 93. Provisions related to wages, benefits and other terms of employment are contained in the agreement. Any questions regarding the agreement should be directed to lib-hr@mit.edu.Application material must include a cover letter and resume. Priority will be given to applications received by August 9, 2024, but the position will remain open until filled.7/26/24