SEO College Scholars Operations Specialist_

Title: SEO College Scholars Operations SpecialistDepartment: College ScholarsReport to: Assistant Director of Operations | SEO College ScholarsCompensation: $67,600 - $73,300FLSA: ExemptLocation: Hybrid – 2 days/week in officeAll candidates must be within commutable distance of SEO’s offices at 55 Exchange Place, New York, NY 10005, upon hire.POSITION OVERVIEW & RESPONSIBILITIESThe SEO College Scholars Operational Specialist provides technical support to the College Scholars operations team by maintaining, tracking, synthesizing, and disseminating information related to program initiatives and outcomes. A successful Senior Program Coordinator will approach their tasks with confidence and curiosity, think ahead to anticipate needs, and address challenges with drive and resourcefulness.+ Maintain confidentiality of information exposed to during data entry regarding students+ Organize and ensure accuracy of graduation tracker to provide historical details and insight to future projections+ Collaborate with departments across the organization to provide data and metrics for internal and external reports+ Collaborate with IT on maintaining Salesforce third-party integrated apps.+ Oversee portions of finance processes, such as AMEX reports, budget oversight, communication with scholarship recipients, document collection, relationship with US Bank, and administration of payments and record keeping within Box and Salesforce+ Administer our student facing web-based platforms for mass communications and appointment systems, including texting and calendar scheduling; provide training to staff on systems updates.+ Project management with the timely collection, tracking, and processing of student transcripts and stipend data in Salesforce, along with all relevant FERPA documentation+ Implement automatic processes for tracking purposes to serve as working documents for staff.+ Continue relationships with external parties (CUNY Network for College Success; National Student Clearinghouse; colleges and universities) for timely and ongoing access to student information+ Contribute to planning annual event logistics, both virtual and in-person, along with providing technical assistance during events season(s)+ Organize and clean up historical student data and prepare for import into Salesforce+ Utilize Salesforce systems, and additional technology platforms such as Form Assembly, DocuSign, Google Sheets/Excel, BOX, HubSpot, Typeform, Zoom, among others+ Contribute to a safe educational and working environment by participating in all trainings+ Perform other duties as assignedQUALIFICATIONS+ Bachelor’s Degree required preferably in IT, computer science, math, or a similar background+ 2-4 years of professional experience (e.g., education, technology training, nonprofit management, or similar setting)+ Experience in maintaining accurate records and tracking projects with multiple tasks and phases+ Highly detail-oriented and organized approach to tasks while able to meet competing deadlines+ Exceptional communication skills: verbal, written, interpersonal (phone and in-person)+ Proficient in Microsoft Word, Excel (especially VLOOKUP formula), and Google Drive+ Must be data driven; familiarity with Salesforce, Form Assembly, and/or HubSpot a plusCOMPETENCIES & SKILLS+ Passion for SEO: A deep curiosity and awareness of the barriers to entry and obstacles for pre-professionals from historically excluded and underrepresented communities launching careers in Corporate America, and a passion and dedication to closing those opportunity gaps.+ Creativity: An affinity for generating new ideas through open exploration of diverse sources of information while grounding ideas in evidence, converting theory into practice, and evaluating creative solutions for continuous improvement.+ Initiative: Proactive in identifying ways to contribute to SEO’s goals and mission by setting achievable goals, addressing problems head-on, preparing for contingencies, and identifying opportunities as they arise.+ Problem-solving: The capacity to anticipate needs, use the best resources, and employ careful decision-making.+ Teamwork & Collaboration:

The ability to be both a self-starter and a team player who builds people-first relationships and centers the SEO’s mission whenever possible.+ Project Management: An affinity for strategic planning with the ability to break down issues into component pieces, build project work plans, assume accountability for timelines, lead cross-functional working teams, evaluate data for continuous improvement, and navigate ambiguity along the way.+ Relationship Management: Proven ability to build relationships, influence key partners and stakeholders from the SEO community, and produce outcomes through collaboration.COMPENSATION & BENEFITSSEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost.The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.EEOC POLICYAt SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.Equal Employment Opportunity is not just the law, it is our commitment.Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.If you need accommodation while applying for a role with SEO, due to a disability, please email

SEO Talent (talent@seo-usa.org) .