Access Services Manager/Library Circulation Supervisor_

Job TitleAccess Services Manager/Library Circulation SupervisorAgencyTarleton State UniversityDepartmentUniversity LibraryProposed Minimum SalaryCommensurateJob LocationStephenville, TexasJob TypeStaffJob DescriptionThe Access Services Manager, under the direction of the Associate Director for Access & CollectionServices, manages the Access Services Department of the Library. Hours are typically: Tuesday – Saturday (Tues-Fri 7 am to 4 pm and Saturday 11 am to 8 pm), exceptions to the schedule are expected for holidays and university related breaks and scheduling.Responsibilities:+ 65% Primary responsibility for planning, coordination, and administration of the Access Services Department, which includes circulation; resource sharing services including interlibrary loan and document delivery; course reserves; web-based services; stacks maintenance, collection inventory, and use of meeting facilities.+ Duties include, but are not limited to: hires, trains, monitors, directs, and evaluates the work of Access Services personnel to ensure quality, adherence to policies and procedures, accuracy and productivity, and a collaborative working environment.+ Plans and supervises the orientation and in-service training of Access Services personnel and holds routine staff meetings to ensure consistent delivery of library access services.+ Establishes expert user knowledge of the ILS system to oversee the library's online circulation, reserve, and inventory subsystems and train staff effectively.+ Responsible for maintaining comprehensive knowledge of all interlibrary loan policies and procedures (local, state, and national).+ Compiles data needed to assess effectiveness of access services and prepare reports as directed.+ Maintains effective relationships with library staff and Tarleton community, disseminates information to promote use of both traditional and web-based services and projects a positive image of services and staff.+ Maintains detailed, accurate, and timely user records, including library fines, patron notifications, fine collection, and library hold requests.+ Maintain statistics relevant to the department, including TexShare usage, gate count and people count as well as monitoring other stats required within the Access Services Department.+ Collaborates with technology staff, Associate Director, and Cataloging staff regarding integrated library system issues, inventory, and database maintenance.+ Collaborates with the Evening Supervisor with scheduling of student workers to optimize use of allocated hours/funds and ensure enforcement of library policies.+ Makes budget recommendations for Access Services. Collaborates with the Access Services staff and administration to create and execute strategic planning for services to support the goals and priorities of the library.+ Maintains policy and procedure manuals for Access Services to ensure consistency of service. Enforces regulations and policies concerning the use of library materials in a fair and professional manner.+ Collaborates with the Business Office, technology staff, and Associate Director to ensure successful transfer of patron fines to Texan Bill Pay and assists with troubleshooting, as necessary.+ Assists Evening Supervisor with maintenance of the library’s upper and lower-level stacks.+ 25% Responsible for the following circulation services:+ Communicating and processing faculty requests for physical and electronic course reserves ensuring that Copyright guidelines are met.+ Serve as primary library contact for Texan Card, photocopier services, reciprocal borrowing, TexShare, and distance services.+ Oversees the TexShare card application process both creation and dispersal of cards.+ Supports Distance Learners by coordinating with Tarleton global campuses and online students’ delivery of library materials.+ 10% Provide reference service to users, including some morning and weekend reference duty:+ Assists and instructs patrons with the use of databases, reference tools, and other library equipment.+ Maintains working knowledge of library equipment and troubleshoots as needed.+ Makes critical decisions regarding the operation of the library using calm, logical approaches to problems and emergencies and contacting appropriate emergencyUniversity/Library personnel as necessary and ensuring the security of the facility.+ Assists other library departments when staffing, and patron demand requires.+ Performs other duties as assigned as well as maintaining professional development through membership on university committees and professional organizations, attendance at workshops, and community activities.Education and Experience:+ Bachelor’s degree or equivalent combination of education and experience.+ Five years of related experience.Knowledge, Skills and Abilities:+ Knowledge of academic library functions at an advanced level+ Comprehensive knowledge of word processing and spreadsheet applications.+ Ability to multi-task. Excellent communication skills.+ Ability to work independently, as a team member, and as a team leader.Salary:Commensurate with experienceThe target base annual salary is $48,120 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:Educational Benefits - employee perks that help enrich, grow, and foster career and professional development:+ Family Education Benefit (Tuition Scholarship) (arleton.edu/scholarships/employees/) – scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment. Click the link to learn more about this incredible Texan benefit!+ Doctoral Educational Assistance (arleton.edu/hr/doctoral-edu-guidelines/) – Full-time budgeted employees at all A&M System Universities, Agencies, and System Offices are qualified for reimbursement of tuition and mandatory fees. Eligibility: This program is applicable to the pursuit of a first doctorate degree only to full-time, budgeted employees who have been in a position no less than 2 long semesters. Click the link for additional details!Employee Health, Wellness, and Financial Planning (arleton.edu/hr/benefits/)+ Fully covered employee health insurance+ Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees’ insurance coverages as of the 1st day of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment, Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days.+ Dental insurance+ Vision insurance+ Retirement and Insurance programsPaid Leave (arleton.edu/hr/benefits/)Tarleton employees enjoy one of the greatest PTO packages in the area!+ Paid sick leave+ Holiday pay+ Vacation+ Longevity pay+ Paid Birthday Leave – Tarleton State University awards all leave-eligible employees paid time off for their birthday!Other+ Complimentary tickets to all Athletic and Performing Fine Arts events!+ Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium.+ Employee Wellness Release Time+ Staff Gym Membership Discount with Campus Recreation+ and other Tarleton DiscountsQualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.Application Procedure:During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.Employment applications must include:+ Completed online application+ Cover Letter / Letter of Interest addressing qualifications+ Curriculum Vitae or Resume+ At least 3 current professional references and their full contact informationApplications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered .All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.Equal Opportunity/Affirmative Action/Veterans/Disability Employer.Founded in 1899, Tarleton State University a founding member of The Texas A&M University System, has a rich history and tradition through generations that have inspired educational excellence. Tarleton maintains a commitment to transformational student experiences and career readiness supported by engaged faculty, staff, and alumni mentors. Tarleton State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), earned the prestigious designation of Doctoral Universities: High Research Activity by the Carnegie Classification of Institutions of Higher Education, and is a member of the NCAA Division I, Western Athletic Conference.Strategic Planning for the Next Decade - Tarleton Forward 2030 (arleton.edu/tarletonforward/)All links will open to a new tab+ Employee Services (arleton.edu/hr/index.html)+ Benefits+ University Leadership (arleton.edu/president/)+ Research and Economic Development+ Traditions and History (arleton.edu/traditions/index.html)Tarleton State University is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer. If you have questions about submitting your application, please contact employment@tarleton.edu .