Communications, Engagement, and Exec Routines Team Lead_

**About this role:**The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Human Resources, Diverse Segments Representation and Inclusion, Legal, and Public Affairs business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Workplace Technology. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.Within EFT we are seeking a Communications, Engagement and Executive Routines Team Lead (Senior Lead Technology Business Services Consultant) to functionally manage the Communications, Engagement, and Executive Routines team. This role will focus on managing strategic internal, external, and executive communications for EFT. The team delivers world-class communications counsel and content to stakeholders in ways that build trust while protecting and enhancing the company's reputation and culture.**In this role, you will:**+ Serve as a trusted advisor and strategic counselor to executive leadership+ Develop and implement communications strategies to promote and protect Wells Fargo's reputation+ Advise executive leadership on communications strategy to drive business priorities, and support Diversity, Equity and Inclusion+ Partner across EFT to engage all communications segments to ensure alignment of communications strategies and messaging+ Work as an advisor to more experienced leadership to influence and develop programs that are effective and efficient for highly complex business and technical needs across one or more lines of business+ Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation across multiple lines of business or the enterprise+ Deliver solutions that are long term, large scale, and which require understanding of organizational goals or priorities to develop executable strategies and plans+ Provide vision, direction, and expertise to more experienced leadership on implementing innovative and significant solutions that are large scale, cross functional, or companywide+ Engage with the technology team and more experienced leaders to provide support and drive strategic initiatives for the business and for execution of operational processes+ Function as a team lead to provide guidance & coach more junior resources+ Develop and implement communication strategy for EFT that align to the organization's goals and priorities and foster employee engagement and alignment. Create plan and effectively communicate key messages to executive stakeholder group including Chief Operating Officer, Business Services Directors, CIOs and group CIO+ Manage internal communications for EFT Town Halls, AMAs, Manager Forums, social media, blogs/vlogs and EFT homepage+ Manage internal communications for EFT Office of the CxO and Platform Management Town Halls, AMAs, Manager Forums, social media, blogs/vlogs and EFT homepage+ May assist in writing communications and assist in event production for other CIOs across EFT+ Ensure consistent messaging and branding across all communication channels+ Serve as liaison between EFT communications and OHoT communications team as well as Corporate Communication representative+ Oversee content creation and editing for various communication channels for group & team CIOs including articles, blog posts, Teamworks articles, etc. to ensure content is accurate, compelling, and aligned with the organization's messaging+ Track and analyze the effectiveness of communication strategies and campaigns. Utilize analytics tools and feedback mechanisms to evaluate communication efforts and make data-driven recommendations for improvement+ Collaborate with cross-functional teams, executives, and other stakeholders (Bus Services Leaders, comms leads, etc.) to gather information, align messaging, and ensure consistent communication. Build strong relationships with key stakeholders to understand their communication needs and objectives and support sub-CIO level comms strategies+ Work as an advisor to more experienced leadership to influence technology matters to develop programs that are effective and efficient for highly complex business and technical needs across one or more lines of business+ Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation across multiple lines of business or the enterprise+ Deliver solutions that are long term, large scale, and which require understanding of organizational goals or priorities and technology to develop executable strategies and plans+ Provide vision, direction, and expertise to more experienced leadership on implementing innovative and significant business solutions related to technology matters that are large scale, cross functional, or companywide+ Engage with the technology team and more experienced leaders to provide support and drive strategic initiatives for the business and for execution of operational processes**Required Qualifications:**+ 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education+ 3+ year of communications and media experience+ 2+ years of experience with Microsoft Teams and Live Events**Desired Qualifications:**+ 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education+ 5+ years management experience+ BA in Communications or Public Relations+ Ability to operate in the "player/coach" model+ Demonstrated ability to quickly pivot with changing priorities+ Demonstrated ability to successfully navigate and operate across multiple level of the organization+ Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a synergetic attitude+ Excellent communications, interpersonal, and presentations skills across technical and non-technical groups+ Strategic thinking and problem-solving abilities with a focus on proactive solutions+ Bachelor's degree, MBA preferred+ 10+ years of financial services experience with a focus on technology, operations, project management, audit, or risk management+ Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals+ Executive level business acumen in technology/industry best practices and emerging trends+ Experience in successfully managing complex strategic programs/projects through project lifecycle from conception through roll-out and ongoing support in a large organization+ Writing and presenting information at a senior executive level+ Ability to organize and manage multiple priorities and stay on task for key deliverables+ Attention to detail and ability to thrive in a changing and dynamic environment**Job Expectations:**+ This position is not eligible for work visa sponsorship+ Ability to travel up to 20%**Posting End Date:**20 Aug 2024***Job posting may come down early due to volume of applicants.****We Value Diversity**At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.**Applicants with Disabilities**To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .**Drug and Alcohol Policy**Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.**Wells Fargo Recruitment and Hiring Requirements:**a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.**Company:** WELLS FARGO BANK**Req Number:** R-393617**Updated:** Tue Aug 20 04:13:43 UTC 2024**Location:** CHARLOTTE,North Carolina