Library Associate I_

Library Associate IPrint (overnmentjobs.com/careers/norfolk/jobs/newprint/4618170)ApplyLibrary Associate ISalary$19.95 HourlyLocationNorfolk, VAJob TypeIntermittent TemporaryJob Number12370DepartmentLibraryOpening Date08/15/2024Closing Date8/26/2024 11:59 PM Eastern+ Description+ Benefits+ QuestionsDescriptionThe City of Norfolk's Department of Libraries is currently seeking a Part-Time Library Associate I. This position assists with general library duties such as performing circulation activities of checking in and out materials, reserving material requests, registering new patrons, coordinating interlibrary loans. Provides customer service with assisting with computer and printing. Performing general reference duties of searching of databases and other resources to retrieve information and recommend reading materials. The Library Associate I will assist with programming and special services as needed.The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the library employs a knowledgeable, well-trained staff committed to excellent service and civility.Departmental Hiring Salary Range: $19.95 HourlyEssential FunctionsEssential functions include but are not limited to:+ Provides front-line customer service at the public service desk, assisting patrons with library inquiries concerning library and community services and directing patrons to a supervisor when needed.+ Understands verbal and written instructions and can communicate information and directions to patrons effectively via phone or person.+ Assists patrons with computers, NPL's catalog, NPL's webpage resources, copy machines, fax, and scanning devices.+ Provides resource retrieval and assistance for patrons and recommends materials based on patron needs.+ Assists with programs and events in the library and may be called upon for outreach efforts.+ Provides customer service by assisting with computers and equipment, searching databases for information and resources, and recommending reading material.+ Performs circulation duties of checking materials in and out, reserving materials requests, registering new patrons, coordinating interlibrary loans, collecting fines or fees, and responding to correspondence.+ Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, and distributing library materials.+ Assists with programs and events by assisting with preparation, development and facilitating.+ Performs other assigned duties as required and requested by supervisors.Education/ExperienceWork requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.One year of experience in library or related services.Demonstrated level of competency regarding computer use is required.Additional Information & RequirementsWork Hours: 20 hours per week; Evenings and Weekends+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.+ RetirementIf you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.NOTE:The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.Non-CityPositions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.01The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.+ I understand and will answer the following supplemental questions completely and thoroughly.02Are you a current or previous City of Norfolk employee?+ Yes - I am a current City of Norfolk Employee+ Yes - I am a previous City of Norfolk Employee+ No - I am not a previous or current City of Norfolk employee03Please select the highest level of education you have completed.+ Less than High School Diploma/GED+ High School Diploma/GED+ Some College (6 months or more)+ Vocational/Technical Degree+ Associate's Degree+ Bachelor's Degree+ Master's Degree or higher04This position requires the ability to work nights and weekends. Are you able and willing to accept this scheduling requirement?+ Yes+ No05How many years of library experience, including unpaid and volunteer experience, do you have?+ No experience+ Less than 1 year+ 1-3 years+ 3-5 years+ 5-7 years+ 7+ years06How many years of customer service experience, including unpaid and volunteer experience, do you have?+ No experience+ Less than 1 year+ 1-3 years+ 3-5 years+ 5-7 years+ 7+ years07This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office (Word, Excel, and PowerPoint).+ I do not have any experience with using Microsoft Office.+ I have beginner-level experience using computers randomly and require further training.+ I have a proficient level of experience using computers regularly and can assist others with using a computer.+ I have advanced experience using computers daily and can train others on new software.08Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.09Please indicate your veteran status. (A copy of your long form DD-214 may be required)+ I am not a Veteran+ I am a Veteran+ I am a Disabled VeteranRequired QuestionAgencyCity of NorfolkApplyPlease verify your email address Verify Email