Ed Napleton Automotive Group
Automotive Service Advisor/Writer
Ed Napleton Automotive Group, Wayzata, Minnesota, United States, 55391
The Ed Napleton Automotive Group is looking for our next *Automotive* *Service Advisor*. Located at Napleton's *Lexus of Wayzata *a locations, the *Automotive Service Advisor* is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.
_*The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide.*_
*What We Offer:*
* *$55,000-$85,000- Depending on experience and performance** Medical, Dental, and Vision Insurance* 401k and additional benefits* Vacation Time* Discounts on products, services, and vehicles* Extensive and ongoing training with specialists
*Job Responsibilities:*
* Work with customers to ensure we meet and address all vehicle maintenance needs* Write repair orders for customers with full transparency of cost and time estimates* Provide exceptional and timely communication-keeping customers updated throughout the process* Communicate frequently with Technicians and Parts to ensure timely completion of work* Exhibit a positive attitude and strong work ethic with customers and co-workers.* Utilize cutting edge Fixed Operations Technology
*Job Requirements:*
* Exceptional Customer Service Skills- *required** Tech Savvy- able to learn and utilize technology- *required** Previous Automotive Service Advisor/BDC Experience- *preferred*
*IND1*
_*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws*_*.*
Job Type: Full-time
Pay: $55,000.00 - $90,000.00 per year
Benefits:* 401(k)* Dental insurance* Employee assistance program* Employee discount* Flexible schedule* Health insurance* Health savings account* Life insurance* Paid time off* Professional development assistance* Referral program* Vision insuranceShift:* 8 hour shift* Day shiftWork Days:* Monday to Friday* Weekends as needed
Experience:* Service Advisor/Writer: 1 year (Required)
License/Certification:* Driver's License (Required)
Work Location: In person %{{advertiserId}}% %%{{category}}%%
_*The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide.*_
*What We Offer:*
* *$55,000-$85,000- Depending on experience and performance** Medical, Dental, and Vision Insurance* 401k and additional benefits* Vacation Time* Discounts on products, services, and vehicles* Extensive and ongoing training with specialists
*Job Responsibilities:*
* Work with customers to ensure we meet and address all vehicle maintenance needs* Write repair orders for customers with full transparency of cost and time estimates* Provide exceptional and timely communication-keeping customers updated throughout the process* Communicate frequently with Technicians and Parts to ensure timely completion of work* Exhibit a positive attitude and strong work ethic with customers and co-workers.* Utilize cutting edge Fixed Operations Technology
*Job Requirements:*
* Exceptional Customer Service Skills- *required** Tech Savvy- able to learn and utilize technology- *required** Previous Automotive Service Advisor/BDC Experience- *preferred*
*IND1*
_*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws*_*.*
Job Type: Full-time
Pay: $55,000.00 - $90,000.00 per year
Benefits:* 401(k)* Dental insurance* Employee assistance program* Employee discount* Flexible schedule* Health insurance* Health savings account* Life insurance* Paid time off* Professional development assistance* Referral program* Vision insuranceShift:* 8 hour shift* Day shiftWork Days:* Monday to Friday* Weekends as needed
Experience:* Service Advisor/Writer: 1 year (Required)
License/Certification:* Driver's License (Required)
Work Location: In person %{{advertiserId}}% %%{{category}}%%