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Ignyte AI

Director Instructional Design

Ignyte AI, Canton, Massachusetts, us, 02021


Job SummaryThe Director, Instructional Design will be a key leader within our Corporate Learning and Development function, playing a critical role in shaping and executing the broader talent strategy. This position will oversee a team of approximately 14 instructional designers and will be responsible for establishing a team capable of supporting enterprise-wide learning and development programs, delivering consistent solutions across Point32Health. This role will also focus on technical training, including knowledge management and facilitation, currently housed within the business units.Key Responsibilities/Duties – what you will be doing

To be considered for an interview, please make sure your application is full in line with the job specs as found below.

Leadership and StrategyDevelop and implement a comprehensive instructional design strategy aligned with the company's talent development goals.Lead, mentor, and manage a team of 14 instructional designers, fostering a culture of innovation and continuous improvement.Collaborate with learning partners, senior leaders, and key stakeholders across the organization to identify learning and development needs, scope projects, and evaluate program effectiveness, while also identifying and responding to business-specific nuances that require additional programming or services.

Program Development and ManagementSet the direction for instructional design practices, ensuring alignment with industry best practices.Oversee the design, development, and delivery of high-quality, scalable learning solutions that support enterprise-wide programs.Ensure instructional design projects meet the needs of diverse learners, leveraging various delivery methods (e.g., e-learning, instructor-led training, blended learning).Establish and maintain standards for instructional design, ensuring consistency and excellence across all training materials and programs.

Technical Training and Knowledge ManagementIntegrate technical training initiatives into the broader learning and development strategy.Oversee knowledge management processes to ensure the efficient capture, storage, and dissemination of organizational knowledge.Ensure training programs are up-to-date, relevant, and effectively address the skills and knowledge needed across the organization.

Design & DeliveryProvide guidance and support to instructional designers, subject-matter experts, and other contributors to ensure consistent performance and adherence to project timelines and budgets.Ensure that all instructional design efforts are aligned with the company’s values, goals, and culture.Explore the use of authoring tools, content management tools, and generative-AI tools to enhance learning experiences.

Evaluation and ImprovementDefine key performance indicators (KPIs) to measure the effectiveness of learning and development programs and continuously monitor progress.Implement metrics and evaluation methods to assess the effectiveness of learning programs and initiatives.Continuously improve instructional design processes and methodologies based on feedback and data-driven insights.

Collaboration and CommunicationWork closely with business units to understand their unique training needs and ensure alignment with corporate learning objectives.Communicate effectively with stakeholders at all levels to ensure the successful implementation and adoption of learning programs.Other duties as required.

Qualifications – what you need to perform the job

Required (minimum): Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field.Preferred: Master’s degree preferred.Experience

Required (minimum): Minimum of 8-10 years of experience in instructional design, with at least 5 years in a leadership role.Skill Requirements

Deep experience in learning and development practices, with a focus on ensuring for an excellent colleague experience, that is relevant across businesses.Proven experience in developing and implementing large-scale learning and development programs.Strong understanding of adult learning principles, instructional design models, and e-learning development tools.Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.Strong leadership and team management skills, with a track record of building and developing high-performing teams.Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.Experience managing a team of instructional designers and subject matter experts.Experience with knowledge management and facilitation is highly desirable.Familiarity with learning management and learning experience systems (LMS/ LXP) and e-learning authoring tools.Commitment to Diversity, Equity & InclusionPoint32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams, and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Who We ArePoint32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.We enjoy the important work we do every day in service to our members, partners, colleagues, and communities.

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