Tufts Health Plan
Director, Instructional Design
Tufts Health Plan, Canton, Massachusetts, us, 02021
Who We Are
To be considered for an interview, please make sure your application is full in line with the job specs as found below.Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.Job SummaryThe Director, Instructional Design will be a key leader within our Corporate Learning and Development function, playing a critical role in shaping and executing the broader talent strategy. This position will oversee a team capable of supporting enterprise-wide learning and development programs, delivering consistent solutions across Point32Health. This role will also focus on technical training, including knowledge management and facilitation, currently housed within the business units.Key Responsibilities/Duties – what you will be doingDevelop and implement a comprehensive instructional design strategy aligned with the company's talent development goals.Lead, mentor, and manage a team of 14 instructional designers, fostering a culture of innovation and continuous improvement.Collaborate with learning partners, senior leaders, and key stakeholders across the organization to identify learning and development needs, scope projects, and evaluate program effectiveness.Set the direction for instructional design practices, ensuring alignment with industry best practices.Oversee the design, development, and delivery of high-quality, scalable learning solutions that support enterprise-wide programs.Ensure instructional design projects meet the needs of diverse learners, leveraging various delivery methods (e.g., e-learning, instructor-led training, blended learning).Establish and maintain standards for instructional design, ensuring consistency and excellence across all training materials and programs.Integrate technical training initiatives into the broader learning and development strategy.Oversee knowledge management processes to ensure the efficient capture, storage, and dissemination of organizational knowledge.Provide guidance and support to instructional designers, subject-matter experts, and other contributors to ensure consistent performance and adherence to project timelines and budgets.Define key performance indicators (KPIs) to measure the effectiveness of learning and development programs and continuously monitor progress.Work closely with business units to understand their unique training needs and ensure alignment with corporate learning objectives.Communicate effectively with stakeholders at all levels to ensure the successful implementation and adoption of learning programs.Other duties as required.Qualifications – what you need to perform the jobEducationRequired (minimum): Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field.Preferred: Master’s degree preferred.ExperienceRequired (minimum): Minimum of 8-10 years of experience in instructional design, with at least 5 years in a leadership role.Skill RequirementsDeep experience in learning and development practices, with a focus on ensuring an excellent colleague experience.Proven experience in developing and implementing large-scale learning and development programs.Strong understanding of adult learning principles, instructional design models, and e-learning development tools.Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.Strong leadership and team management skills, with a track record of building and developing high-performing teams.Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.Experience managing a team of instructional designers and subject matter experts.Familiarity with learning management and learning experience systems (LMS/LXP) and e-learning authoring tools.Working Conditions and Additional RequirementsMust be able to work under normal office conditions and work from home as required.Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.May be required to work additional hours beyond standard work schedule.Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health EquityPoint32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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To be considered for an interview, please make sure your application is full in line with the job specs as found below.Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.Job SummaryThe Director, Instructional Design will be a key leader within our Corporate Learning and Development function, playing a critical role in shaping and executing the broader talent strategy. This position will oversee a team capable of supporting enterprise-wide learning and development programs, delivering consistent solutions across Point32Health. This role will also focus on technical training, including knowledge management and facilitation, currently housed within the business units.Key Responsibilities/Duties – what you will be doingDevelop and implement a comprehensive instructional design strategy aligned with the company's talent development goals.Lead, mentor, and manage a team of 14 instructional designers, fostering a culture of innovation and continuous improvement.Collaborate with learning partners, senior leaders, and key stakeholders across the organization to identify learning and development needs, scope projects, and evaluate program effectiveness.Set the direction for instructional design practices, ensuring alignment with industry best practices.Oversee the design, development, and delivery of high-quality, scalable learning solutions that support enterprise-wide programs.Ensure instructional design projects meet the needs of diverse learners, leveraging various delivery methods (e.g., e-learning, instructor-led training, blended learning).Establish and maintain standards for instructional design, ensuring consistency and excellence across all training materials and programs.Integrate technical training initiatives into the broader learning and development strategy.Oversee knowledge management processes to ensure the efficient capture, storage, and dissemination of organizational knowledge.Provide guidance and support to instructional designers, subject-matter experts, and other contributors to ensure consistent performance and adherence to project timelines and budgets.Define key performance indicators (KPIs) to measure the effectiveness of learning and development programs and continuously monitor progress.Work closely with business units to understand their unique training needs and ensure alignment with corporate learning objectives.Communicate effectively with stakeholders at all levels to ensure the successful implementation and adoption of learning programs.Other duties as required.Qualifications – what you need to perform the jobEducationRequired (minimum): Bachelor’s degree in Instructional Design, Education, Human Resources, or a related field.Preferred: Master’s degree preferred.ExperienceRequired (minimum): Minimum of 8-10 years of experience in instructional design, with at least 5 years in a leadership role.Skill RequirementsDeep experience in learning and development practices, with a focus on ensuring an excellent colleague experience.Proven experience in developing and implementing large-scale learning and development programs.Strong understanding of adult learning principles, instructional design models, and e-learning development tools.Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.Strong leadership and team management skills, with a track record of building and developing high-performing teams.Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.Experience managing a team of instructional designers and subject matter experts.Familiarity with learning management and learning experience systems (LMS/LXP) and e-learning authoring tools.Working Conditions and Additional RequirementsMust be able to work under normal office conditions and work from home as required.Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.May be required to work additional hours beyond standard work schedule.Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health EquityPoint32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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