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HR-Line

Content Engagement Manager

HR-Line, Southern Md Facility, Maryland, us, 20697


Content Engagement Manager We are looking for a Content Engagement Manager to join our User Experience (UX) Communications team. You will be responsible for creating and delivering creative communications content to internal audiences across the bank, supporting strategic priorities. The role involves enhancing user awareness, understanding, and adoption of new and existing internal-facing technology products and services. You will promote user experience initiatives through multimedia content creation and multichannel distribution. The role requires close collaboration with global stakeholders and functional partners, and may involve working with third-party agencies to develop and deliver creative content.

Submit your CV and any additional required information after you have read this description by clicking on the application button.Responsibilities:Play a key role in creating a bank-wide email newsletter for colleagues, focusing on operational updatesHelp design and develop internal communication content like videos, infographics, and social intranet postsCreate a multichannel strategy for content distribution to engage new audiences, build communities, and make technology more accessible for colleagues across the bankCollaborate with the UX Communications team and global stakeholders to find creative content opportunities and advise on effective formats and methodsUse data and insights to guide activities and continuously improveAssist in planning and delivering events that showcase technology products and servicesEnsure all content follows brand guidelines and is easy to accessStay updated on new trends to inspire innovative communication methodsRequirements:Proven ability to create engaging communications contentExcellent English writing skills, able to turn technical information into clear messages for non-technical audiencesStrong attention to detail and commitment to accuracyTakes responsibility for completing tasks from start to finishWorks well with a team, happy to collaborate with team members and stakeholdersAble to handle complex environments, prioritize tasks, and solve problems quicklyManages multiple priorities effectively under time pressureFriendly and confident, encouraging open and active dialogue with stakeholdersNice to have:Working knowledge of Poppulo (or other mass email tool)Working knowledge of workplace social intranetsWorking knowledge of Microsoft 365 Apps, Microsoft PowerPoint, Adobe Creative Suite, Adobe PremiereThe offer:Prestigious position at one of the world's largest banksCompetitive salary with a B2B contractHybrid work (1 day per week from the office in Cracow) and flexible working hoursWorking with cutting-edge IT technologiesContributing to solutions with global recognition, improving customer interactions and satisfactionPersonal growth and development opportunitiesPrivate healthcare coverage and multisport cardReferral program and company eventsConvenient parking, relaxation, and game rooms, bicycle racks, and showers for cyclistsOur online recruitment process comprises of two meetings with hiring managers, followed by an initial phone screening with our recruiter.

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