Pennsylvania Turnpike Commission
Communications Project Manager
Pennsylvania Turnpike Commission, Middletown, Pennsylvania, United States, 17057
Posting Start Date:
August 19, 2024
Posting End Date:
August 30, 2024
Position Number:
80003738
Union:
Non-Union
FLSA Status:
Salaried Exempt
Department:
Strategy and Communications
Salary Grade:
E-16
Salary Range:
$78,549.74 - $117,824.62
Employment Type:
Full Time
Building Location*:
Central Office Building, Eastern Regional Office
Building Street:
700 S. Eisenhower Boulevard, 251 Flint Hill Road
Building City:
Middletown, King of Prussia
Building State:
Pennsylvania (US-PA)
Building Zip Code:
17057, 19406Work Schedule:
Flexible Work Options* This position may report to one of the Pennsylvania Turnpike Commission's offices: Central Office (Middletown) or Eastern Regional Office (King of Prussia).
The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as "America's First Superhighway"! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.
The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:Hybrid Work
- combination of remote and in-person reportingAlternate Work Schedule
- flexibility to adjust work schedule length to complete work week in fewer days
*Some options may require completion of probationary period.
The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.
Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.
Job Purpose and Summary
The Communications Project Manager is responsible for developing, managing, and executing internal and external communications projects across the Pennsylvania Turnpike Commission. In this role, the project manager creates communications plans and workflows for all assigned projects and programs to ensure that they are completed on time and within budget. Projects this role is responsible for include safety, tolling programs, strategic planning and tourism. This position develops content and directs creative execution to provide a consistent, targeted, and impactful message across a variety of platforms, including social media, web, and video. This position supervises and provides strategic guidance to junior staff in the execution of the PA Turnpike's internal communications and marketing programs. This position supervises junior staff members and external vendors and coordinates communication strategies with other departments in the Commission.
Essential Functions & Responsibilities
Manages, plans, and provides guidance and creative direction to staff in their assigned project communications unit to also include supervision, performance management, delegation of work assignments, and review of work product.
Manages and supervises staff in the development and execution of assigned programs such as the PTC's digital communications program, internal communications program, and/or the marketing program to ensure information is strategic, proactive, creative, accurate, and up to date.
Develops recommendations and implements changes to proactive short-term and long-term plans, goals, and programs for the communications unit to improve overall effectiveness.
Manages a variety of multifaceted projects simultaneously. Develops communications plans, including scope documents, project briefs, creative briefs, project timelines and deliverables. Manages post-project evaluation and feedback processes.
Develops strategies for mitigating potential risks, identifying improvement areas, and implementing adjustments to PTC communications strategies where necessary.
Manages communication of project updates, progress, and milestones to the project team. Coordinates communication efforts involving other PTC departments.
Implements projects and programs working with applicable marketing, web, social media, and public relations platforms to ensure customers and stakeholders remain informed about PTC projects, promotions, news, etc.
Assists with crisis communication planning and response for events that happen outside of the PTC but impact internal staff; ensures timely, accurate dissemination of information.
Participates in the request for proposal (RFP) process for development of contracts for communications, public relations. or marketing consulting services. Manages awarded contracts including providing directions for external consultants and vendors retained by the PTC.
Assists with PTC public events, such as news conferences, ribbon cuttings, groundbreakings, public meetings or hearings, conferences, and other special events.
Participates in and represents the PTC in various internal and external committees, meetings, and project teams.
Fosters a collaborative and supportive work environment, promoting teamwork and professional development.
Uses situational awareness to anticipate and prevent accidents.
Performs related duties as assigned.
Qualifications
Ten (10) years of experience in communications, journalism, public relations, or marketing;ORSix (6) years of experience in communications, journalism, public relations, or marketing AND a bachelor's degree in communications, journalism, public relations, marketing. or a related field.Equivalent combination of education and/or experience may be accepted.
Three (3) of the years of experience must have been in a supervisory capacity.
Possession of a valid driver's license. Must obtain and maintain a valid Pennsylvania driver's license within six (6) months of employment.
Competencies
Problem Solving/AnalysisPresentation SkillsDecision Making and Independent JudgmentCommunication ProficiencyReliabilityCreativityTeamwork OrientationAttention to DetailActive Listening
Physical Demands and Work Environment
Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.
Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.
Disclaimer
The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.
The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.
August 19, 2024
Posting End Date:
August 30, 2024
Position Number:
80003738
Union:
Non-Union
FLSA Status:
Salaried Exempt
Department:
Strategy and Communications
Salary Grade:
E-16
Salary Range:
$78,549.74 - $117,824.62
Employment Type:
Full Time
Building Location*:
Central Office Building, Eastern Regional Office
Building Street:
700 S. Eisenhower Boulevard, 251 Flint Hill Road
Building City:
Middletown, King of Prussia
Building State:
Pennsylvania (US-PA)
Building Zip Code:
17057, 19406Work Schedule:
Flexible Work Options* This position may report to one of the Pennsylvania Turnpike Commission's offices: Central Office (Middletown) or Eastern Regional Office (King of Prussia).
The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as "America's First Superhighway"! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.
The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:Hybrid Work
- combination of remote and in-person reportingAlternate Work Schedule
- flexibility to adjust work schedule length to complete work week in fewer days
*Some options may require completion of probationary period.
The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.
Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.
Job Purpose and Summary
The Communications Project Manager is responsible for developing, managing, and executing internal and external communications projects across the Pennsylvania Turnpike Commission. In this role, the project manager creates communications plans and workflows for all assigned projects and programs to ensure that they are completed on time and within budget. Projects this role is responsible for include safety, tolling programs, strategic planning and tourism. This position develops content and directs creative execution to provide a consistent, targeted, and impactful message across a variety of platforms, including social media, web, and video. This position supervises and provides strategic guidance to junior staff in the execution of the PA Turnpike's internal communications and marketing programs. This position supervises junior staff members and external vendors and coordinates communication strategies with other departments in the Commission.
Essential Functions & Responsibilities
Manages, plans, and provides guidance and creative direction to staff in their assigned project communications unit to also include supervision, performance management, delegation of work assignments, and review of work product.
Manages and supervises staff in the development and execution of assigned programs such as the PTC's digital communications program, internal communications program, and/or the marketing program to ensure information is strategic, proactive, creative, accurate, and up to date.
Develops recommendations and implements changes to proactive short-term and long-term plans, goals, and programs for the communications unit to improve overall effectiveness.
Manages a variety of multifaceted projects simultaneously. Develops communications plans, including scope documents, project briefs, creative briefs, project timelines and deliverables. Manages post-project evaluation and feedback processes.
Develops strategies for mitigating potential risks, identifying improvement areas, and implementing adjustments to PTC communications strategies where necessary.
Manages communication of project updates, progress, and milestones to the project team. Coordinates communication efforts involving other PTC departments.
Implements projects and programs working with applicable marketing, web, social media, and public relations platforms to ensure customers and stakeholders remain informed about PTC projects, promotions, news, etc.
Assists with crisis communication planning and response for events that happen outside of the PTC but impact internal staff; ensures timely, accurate dissemination of information.
Participates in the request for proposal (RFP) process for development of contracts for communications, public relations. or marketing consulting services. Manages awarded contracts including providing directions for external consultants and vendors retained by the PTC.
Assists with PTC public events, such as news conferences, ribbon cuttings, groundbreakings, public meetings or hearings, conferences, and other special events.
Participates in and represents the PTC in various internal and external committees, meetings, and project teams.
Fosters a collaborative and supportive work environment, promoting teamwork and professional development.
Uses situational awareness to anticipate and prevent accidents.
Performs related duties as assigned.
Qualifications
Ten (10) years of experience in communications, journalism, public relations, or marketing;ORSix (6) years of experience in communications, journalism, public relations, or marketing AND a bachelor's degree in communications, journalism, public relations, marketing. or a related field.Equivalent combination of education and/or experience may be accepted.
Three (3) of the years of experience must have been in a supervisory capacity.
Possession of a valid driver's license. Must obtain and maintain a valid Pennsylvania driver's license within six (6) months of employment.
Competencies
Problem Solving/AnalysisPresentation SkillsDecision Making and Independent JudgmentCommunication ProficiencyReliabilityCreativityTeamwork OrientationAttention to DetailActive Listening
Physical Demands and Work Environment
Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.
Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.
Disclaimer
The information provided in this job description has been designed to indicate the general nature and level of work performed by the incumbent(s) within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of the employee(s) assigned to this job. Management has the discretion to add or modify duties of the job and to designate other functions as essential at any time.
The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.