Aimbridge Hospitality
Sales and Marketing Coordinator
Aimbridge Hospitality, Portland, Maine, us, 04122
Job Summary
Join the Westin Family Today!
Benefits include hotel discounts, 401K, PTO & vacation, cell phone & parking reimbursement, and more! See below for details!
The Sales & Marketing Coordinator is responsible for completing administrative duties that support the Sales and Marketing Team by ensuring they have the tools, supplies, and resources they need to deliver exemplary service. The Sales and Marketing Coordinator role is eligible for parking and cell phone reimbursement.
Responsibilities
QUALIFICATIONS:
High School diploma and at least one year of experience as a coordinator.
Resourceful; able to think outside the box
Confident
Excellent telephone good interpersonal and organizational skills.
High energy motivated and dependable
Excellent communication skills both verbally and written
Average to above-average knowledge of all Microsoft software programs particularly Excel
Quick learner with good initiative and follow-through skills
Able to work independently to meet deadlines
Detail oriented
Good computer skills
Good eye for online design
RESPONSIBILITIES:
Approaches all encounters with guests and associates in an attentive friendly courteous and service-oriented manner
Maintains regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel
Possible weekends and Holidays based on business demands
Maintains high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards)
Complies at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
Maintains Sales files in an organized fashion and as per specified standards
Maintains Accounts Coverage Program as applicable
Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals
Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner
Types sales contracts BEOs correspondence reports forms directs mail pieces etc. as needed by sales team
Maintains lead log and lead statistics to be used for strategic outbound sales
Maintains Sales system (i.e Delphi SalesPro etc.) docs and ensures consistent accurate and working properly
Assists managers on creative projects including proposals direct mail pieces invitations special events etc
Maintains timely and effective paper flow and communication within department and to other departments
Maintains flow of sales contracts through proper distribution to client team and to appropriate dept
Quotes prices for meeting inquiries and works with respective Sales leadership at the property (i.e
DOS Catering Manager) to handle small groups of less than 10 rooms and small meetings of less than 10 people
Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc
Distributes BEOs Changes Rooming Lists Signed Contracts Revisions etc
Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager
Conducts site inspections for the department as needed
Enters group pickup in sales pro daily and enters preferred production in sales pro monthly
Maintains constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files
Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items
Calls clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and completes AV order
Organizes in house deliveries amenities welcome letters transportation schedules etc. as needed
Assist with executing annual media plans
Coordinates and oversees ad website and collateral production
Manages Social Media
Participates in branding discussions and monitors brand cohesiveness through all marketing materials
Spearhead the brand identity for the hotel & outlets on social media
Conduct market research and identify opportunities/industry trends and ways to make revenue from them
Conduct analysis of customer research current market conditions
Helps with developing and implementing marketing plans and projects for new and existing projects
Aligns campaigns and materials to overall marketing strategy
Works with internal partners to define marketing plan scope and objectives
Develops marketing collateral and messaging
Drives consistency and brand awareness across regions and locations
Attends Sales Meetings and take minutes type and distribute accordingly
Others items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff
Any other duties as assigned by DOS specific to respective property
Property Details
The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Apply for this position (https://careers-aimbridge.icims.com/jobs/346540/sales-and-marketing-coordinator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)
Need help finding the right job?
We can recommend jobs specifically for you!
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyWestin Portland Harborview
Posted Date17 hours ago(8/20/2024 12:21 PM)
ID2024-346540
LocationUS-ME-Portland
CategorySales & Marketing
TypeRegular
StatusFull-Time
Join the Westin Family Today!
Benefits include hotel discounts, 401K, PTO & vacation, cell phone & parking reimbursement, and more! See below for details!
The Sales & Marketing Coordinator is responsible for completing administrative duties that support the Sales and Marketing Team by ensuring they have the tools, supplies, and resources they need to deliver exemplary service. The Sales and Marketing Coordinator role is eligible for parking and cell phone reimbursement.
Responsibilities
QUALIFICATIONS:
High School diploma and at least one year of experience as a coordinator.
Resourceful; able to think outside the box
Confident
Excellent telephone good interpersonal and organizational skills.
High energy motivated and dependable
Excellent communication skills both verbally and written
Average to above-average knowledge of all Microsoft software programs particularly Excel
Quick learner with good initiative and follow-through skills
Able to work independently to meet deadlines
Detail oriented
Good computer skills
Good eye for online design
RESPONSIBILITIES:
Approaches all encounters with guests and associates in an attentive friendly courteous and service-oriented manner
Maintains regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel
Possible weekends and Holidays based on business demands
Maintains high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards)
Complies at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
Maintains Sales files in an organized fashion and as per specified standards
Maintains Accounts Coverage Program as applicable
Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals
Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner
Types sales contracts BEOs correspondence reports forms directs mail pieces etc. as needed by sales team
Maintains lead log and lead statistics to be used for strategic outbound sales
Maintains Sales system (i.e Delphi SalesPro etc.) docs and ensures consistent accurate and working properly
Assists managers on creative projects including proposals direct mail pieces invitations special events etc
Maintains timely and effective paper flow and communication within department and to other departments
Maintains flow of sales contracts through proper distribution to client team and to appropriate dept
Quotes prices for meeting inquiries and works with respective Sales leadership at the property (i.e
DOS Catering Manager) to handle small groups of less than 10 rooms and small meetings of less than 10 people
Works with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc
Distributes BEOs Changes Rooming Lists Signed Contracts Revisions etc
Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager
Conducts site inspections for the department as needed
Enters group pickup in sales pro daily and enters preferred production in sales pro monthly
Maintains constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files
Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items
Calls clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and completes AV order
Organizes in house deliveries amenities welcome letters transportation schedules etc. as needed
Assist with executing annual media plans
Coordinates and oversees ad website and collateral production
Manages Social Media
Participates in branding discussions and monitors brand cohesiveness through all marketing materials
Spearhead the brand identity for the hotel & outlets on social media
Conduct market research and identify opportunities/industry trends and ways to make revenue from them
Conduct analysis of customer research current market conditions
Helps with developing and implementing marketing plans and projects for new and existing projects
Aligns campaigns and materials to overall marketing strategy
Works with internal partners to define marketing plan scope and objectives
Develops marketing collateral and messaging
Drives consistency and brand awareness across regions and locations
Attends Sales Meetings and take minutes type and distribute accordingly
Others items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff
Any other duties as assigned by DOS specific to respective property
Property Details
The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Apply for this position (https://careers-aimbridge.icims.com/jobs/346540/sales-and-marketing-coordinator/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)
Need help finding the right job?
We can recommend jobs specifically for you!
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyWestin Portland Harborview
Posted Date17 hours ago(8/20/2024 12:21 PM)
ID2024-346540
LocationUS-ME-Portland
CategorySales & Marketing
TypeRegular
StatusFull-Time