TikTok
Product Manager - Video Safety, Trust & Safety, San Jose
TikTok, San Jose, California, United States, 95123
Responsibilities
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.As a product manager for video safety, you will lead the exploration and integration of cutting-edge Large Language Models (LLMs) into our video platform to enhance risk identification and automated content moderation. In this role, you will drive the development of innovative AI-driven tools that preemptively identify and mitigate risks, ensuring a safe viewing environment. You will collaborate closely with LLM model research teams to tailor LLM technologies for detecting nuanced and emerging types of harmful content, continuously refining our moderation algorithms. This position offers the chance to be at the forefront of AI in social media, directly shaping the future of digital content safety and user experience.ResponsibilitiesDrive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans.Focus on building effective and scalable features and auto-moderation strategy to provide users with a safe experience.Work closely with issue experts, and policy team, as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success.Develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety.Leverage LLM to identify potential risks and perform content moderation automatically.Qualifications5+ years of experience in product management in Consumer-Facing mobile or web Internet companies, be familiar with models and algorithms.Ability to design product solutions based on evidence; proven track record of delivering value-adding products, and/or organizational or process changes that benefit the business.Good project management and communication skills, able to influence and unite cross-functional teams.Identify, analyze and improve existing business/product processes to optimize performance, meet best practice standards or improve quality and user experience.Strong and proven data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.Preferred QualificationsExperience of working with international partners across different time zones and cultures.Experience in Trust & Safety; Basic knowledge of safety by design principles.Understanding of the landscape and new policy developments in the tech industry and online safety.Prior experience managing products with safety-related success metrics highly desirable.Prior experience managing products related to human and/or machine-based moderation to remove harmful content highly desirable.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
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Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.As a product manager for video safety, you will lead the exploration and integration of cutting-edge Large Language Models (LLMs) into our video platform to enhance risk identification and automated content moderation. In this role, you will drive the development of innovative AI-driven tools that preemptively identify and mitigate risks, ensuring a safe viewing environment. You will collaborate closely with LLM model research teams to tailor LLM technologies for detecting nuanced and emerging types of harmful content, continuously refining our moderation algorithms. This position offers the chance to be at the forefront of AI in social media, directly shaping the future of digital content safety and user experience.ResponsibilitiesDrive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans.Focus on building effective and scalable features and auto-moderation strategy to provide users with a safe experience.Work closely with issue experts, and policy team, as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success.Develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety.Leverage LLM to identify potential risks and perform content moderation automatically.Qualifications5+ years of experience in product management in Consumer-Facing mobile or web Internet companies, be familiar with models and algorithms.Ability to design product solutions based on evidence; proven track record of delivering value-adding products, and/or organizational or process changes that benefit the business.Good project management and communication skills, able to influence and unite cross-functional teams.Identify, analyze and improve existing business/product processes to optimize performance, meet best practice standards or improve quality and user experience.Strong and proven data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.Preferred QualificationsExperience of working with international partners across different time zones and cultures.Experience in Trust & Safety; Basic knowledge of safety by design principles.Understanding of the landscape and new policy developments in the tech industry and online safety.Prior experience managing products with safety-related success metrics highly desirable.Prior experience managing products related to human and/or machine-based moderation to remove harmful content highly desirable.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
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