ByVertek LLC
Director of Telecommunication Field Operations
ByVertek LLC, Tempe, Arizona, us, 85285
Overview:
Considering making an application for this job Check all the details in this job description, and then click on Apply.The Director of Telecommunication Field Operations is responsible for overseeing the installation, maintenance, and repair of telecommunications infrastructure. This role involves strategic planning, team leadership, budget management, and ensuring compliance with industry standards. The Director will work closely with other departments to optimize operational efficiency and service delivery.
What You'll Do:
Strategic Planning and Execution:
Develop and implement strategies for field operations to ensure efficient installation, maintenance, and repair of telecommunications systems.
Forecast and plan for future infrastructure needs and technological advancements.
Align field operations strategies with overall company goals and objectives.
Team Leadership and Development:
Lead, mentor, and manage a team of field technicians and supervisors.
Recruit, train, and evaluate field staff to ensure high performance and professional growth.
Foster a culture of safety, accountability, and continuous improvement.
Operational Management:
Oversee daily field operations, ensuring projects are completed on time, within budget, and to the highest quality standards.
Implement and monitor key performance indicators (KPIs) to assess operational efficiency and effectiveness.
Ensure the availability of necessary tools, equipment, and resources for field teams.
Budget and Resource Management:
Develop and manage the field operations budget, ensuring cost-effective resource allocation.
Monitor expenditures and implement cost-saving measures without compromising service quality.
Negotiate with suppliers and contractors to obtain the best terms and prices.
Compliance and Safety:
Ensure all field operations comply with industry standards, regulatory requirements, and company policies.
Implement and enforce safety protocols to protect employees and customers.
Conduct regular audits and inspections to ensure compliance and identify areas for improvement.
Customer Service and Relations:
Work closely with the customer service department to address and resolve any service-related issues.
Ensure a high level of customer satisfaction by maintaining service quality and reliability.
Engage with customers to understand their needs and incorporate feedback into operational improvements.
Technology and Innovation:
Stay updated with the latest trends and advancements in telecommunications technology.
Evaluate and implement new technologies to enhance field operations and service delivery.
Drive innovation in operational processes and service offerings.
Qualifications:
A minimum of 10 years of experience in telecommunications field operations, with at least 5 years in a leadership role.
Strong knowledge of telecommunications infrastructure, equipment, and industry standards.
Proven experience in strategic planning, budget management, and team leadership.
Excellent problem-solving skills and the ability to make data-driven decisions.
Strong communication and interpersonal skills.
Ability to work under pressure and manage multiple priorities.
Proficiency in relevant software and tools used in telecommunications field operations.
Education:
Bachelor’s degree in Telecommunications, Engineering, Business Administration, or a related field.
Military supervisory experience a plus.
Preferred Qualifications:
Master’s degree in a related field.
Professional certifications in telecommunications or project management.
Experience with advanced telecommunications technologies and innovations.
Strong understanding of safety and regulatory compliance requirements.
Work Environment:
This position will require occasional travel to various field sites.
The role involves working both in an office environment and in the field, overseeing operational activities.
About Us:
ByVerTek was founded in 2014 to bring a higher level of performance to the communications cable construction and installation industry. Please visit our website at www.ByVerTek.com.
We offer our employees:
Paid Time Off and Paid Sick Time
Eight (8) Company-observed Holidays per year
Medical insurance
Dental insurance
Vision insurance
Company-paid Short-term disability coverage and Basic Life/AD & D insurance
Voluntary Life insurance coverage for employees and their families
Voluntary Long-Term disability coverage
Supplemental benefits plans to assist with out-of-pocket expenses
Flexible Spending accounts
ByVerTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Application Question(s):
What is the scope of your current and recent team leadership experience (i.e. number of employees you manage and levels)?
Experience:
Project management: 3 years (Required)
Ability to Relocate:
Tempe, AZ: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr
Considering making an application for this job Check all the details in this job description, and then click on Apply.The Director of Telecommunication Field Operations is responsible for overseeing the installation, maintenance, and repair of telecommunications infrastructure. This role involves strategic planning, team leadership, budget management, and ensuring compliance with industry standards. The Director will work closely with other departments to optimize operational efficiency and service delivery.
What You'll Do:
Strategic Planning and Execution:
Develop and implement strategies for field operations to ensure efficient installation, maintenance, and repair of telecommunications systems.
Forecast and plan for future infrastructure needs and technological advancements.
Align field operations strategies with overall company goals and objectives.
Team Leadership and Development:
Lead, mentor, and manage a team of field technicians and supervisors.
Recruit, train, and evaluate field staff to ensure high performance and professional growth.
Foster a culture of safety, accountability, and continuous improvement.
Operational Management:
Oversee daily field operations, ensuring projects are completed on time, within budget, and to the highest quality standards.
Implement and monitor key performance indicators (KPIs) to assess operational efficiency and effectiveness.
Ensure the availability of necessary tools, equipment, and resources for field teams.
Budget and Resource Management:
Develop and manage the field operations budget, ensuring cost-effective resource allocation.
Monitor expenditures and implement cost-saving measures without compromising service quality.
Negotiate with suppliers and contractors to obtain the best terms and prices.
Compliance and Safety:
Ensure all field operations comply with industry standards, regulatory requirements, and company policies.
Implement and enforce safety protocols to protect employees and customers.
Conduct regular audits and inspections to ensure compliance and identify areas for improvement.
Customer Service and Relations:
Work closely with the customer service department to address and resolve any service-related issues.
Ensure a high level of customer satisfaction by maintaining service quality and reliability.
Engage with customers to understand their needs and incorporate feedback into operational improvements.
Technology and Innovation:
Stay updated with the latest trends and advancements in telecommunications technology.
Evaluate and implement new technologies to enhance field operations and service delivery.
Drive innovation in operational processes and service offerings.
Qualifications:
A minimum of 10 years of experience in telecommunications field operations, with at least 5 years in a leadership role.
Strong knowledge of telecommunications infrastructure, equipment, and industry standards.
Proven experience in strategic planning, budget management, and team leadership.
Excellent problem-solving skills and the ability to make data-driven decisions.
Strong communication and interpersonal skills.
Ability to work under pressure and manage multiple priorities.
Proficiency in relevant software and tools used in telecommunications field operations.
Education:
Bachelor’s degree in Telecommunications, Engineering, Business Administration, or a related field.
Military supervisory experience a plus.
Preferred Qualifications:
Master’s degree in a related field.
Professional certifications in telecommunications or project management.
Experience with advanced telecommunications technologies and innovations.
Strong understanding of safety and regulatory compliance requirements.
Work Environment:
This position will require occasional travel to various field sites.
The role involves working both in an office environment and in the field, overseeing operational activities.
About Us:
ByVerTek was founded in 2014 to bring a higher level of performance to the communications cable construction and installation industry. Please visit our website at www.ByVerTek.com.
We offer our employees:
Paid Time Off and Paid Sick Time
Eight (8) Company-observed Holidays per year
Medical insurance
Dental insurance
Vision insurance
Company-paid Short-term disability coverage and Basic Life/AD & D insurance
Voluntary Life insurance coverage for employees and their families
Voluntary Long-Term disability coverage
Supplemental benefits plans to assist with out-of-pocket expenses
Flexible Spending accounts
ByVerTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Application Question(s):
What is the scope of your current and recent team leadership experience (i.e. number of employees you manage and levels)?
Experience:
Project management: 3 years (Required)
Ability to Relocate:
Tempe, AZ: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr