Digital Content Manager - B2B Food Service

**DESCRIPTION** This is a **#remote** position. You will lead the content management and syndication (CS&M) team in support of our **B2B Food Service clients** . The DCM will help clients syndicate product content and GDSN data to **B2B** **Food Service** Distributors digital platforms including **Sysco, US Foods, Performance Food Group (PFG), McLane, and Gordon Food Service (GFS).** You will lean on established partnerships with leading Content Service Providers (CSPs) and PIMs like **Syndigo, Salsify, 1WorldSync & GS1** to enable CPG brands to **publish their optimized content** to the distributors **digital catalogs** . You will report directly to the Director of Digital Content Services and assist the director in representing **Food Service** manufacturers across the **Food Service Distribution community** and will be responsible for managing the workload of the Content Syndication team. They will lead all efforts to establish standardized processes and ways of working that will allow the team to efficiently manage all client projects. In addition, you will be responsible for identifying opportunities for improvement between internal/external business partners. The DCM will own the direct relationship with key **CPG** clients and manage the assignment of other client relationships across the team. **RESPONSIBILITIES** You will **own** the **content management and syndication process** for B2B **Food Service** clients: + Manage key components of content management and syndication, while distributing any administrative aspects to direct reports, as needed. Must ensure that all content updates are fully pushed out to **each point of distribution** listed in the contract. + **Own** the **reviewing** and **validation** process for **all digital shelf analysis** reporting to clients, where an **ODM** is not available, ensuring that the Digital Content team is delivering reliable and accurate reporting. + **Build/document** operational processes and standards, in conjunction with the Director of DCS, to create **consistent, repeatable ways of working** to avoid/minimize increases in cost of services and margin erosion. + **Develop and maintain** effective working relationships with team members, internal partners, clients, customers and others to establish a collaborative and dynamic approach to our services. + Act as a business operations **SME** to **influence, manage change, and educate** , with the goal of ensuring business commitments and objectives are met. + **Training and development, as needed** , to learn new tools, systems, and process in support of job duties and to help in the training of the team. This includes all Acosta mandated training courses. **QUALIFICATIONS** **Education Requirements:** + Bachelors Degree **Work Experience Requirements:** + 8 Years of relevant experience + **B2B Syndication** experience using CSPs including: Syndigo, Salsify, 1WS, GS1 + **GDSN & Digital Content Management** experience (PIM, DAM systems) + **B2B** **Food Service Distributor** knowledge and experience a plus + CPG Brand & Manufacturer experience a plus + Familiar with managing the **B2B** **Food Service distributor's enterprise systems** , **digital shelf tools, the process of optimizing content** , and best practices in creating online merchandising, inclusive of PDP content fundamentals + Knowledge of digital marketing tactics/planning is **preferred** , but not required + Experience with product information manager ( **PIM** ), digital asset manager ( **DAM** ), and content management tools + **B2B Food Service** **distribution** - specific eCommerce capabilities and processes experience preferred + Talented leader with the ability to effectively manage associates within the department and influence associates outside of their area of responsibility, as needed + Strong coordination and project management skills **coordination across business units** **(Core Food Service and Acosta Group Digital Commerce BU).** + **1 World Sync** and **GS1 Platforms** + Strong business **communication** and interpersonal skills with both internal and external workgroup + Skilled at **managing competing priorities** and effective conflict resolution + Highly organized and detail oriented **ABOUT US** Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta and its subsidiaries is an Equal Opportunity Employer We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. _By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._ **Acosta et Mosaic** sont les **forces motrices** en matire de **ventes et de marketing** derrire les marques les plus reconnues et prouves auprs des principaux dtaillants aux tats-Unis et au Canada. Nous proposons des services flexibles qui maximisent lefficacit. Acosta possde le talent et la technologie ncessaires pour laborer des stratgies axes sur les donnes, la porte et les relations, afin de mettre en uvre ces stratgies, ainsi que les outils pour surveiller, suivre et optimiser les rsultats bass sur les indicateurs pour les clients et les dtaillants. **Acosta et ses filiales** , de bonne foi, estiment que cette fourchette de rmunration affiche est la fourchette prcise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affiche en fonction des qualifications des candidats et des lieux. Cette fourchette peut tre modifie lavenir. **Acosta et ses filiales** sont des employeurs offrant **lgalit des chances** . Nous nous engageons fournir des **amnagements pour les personnes handicapes** . Si vous avez besoin dun amnagement, nous travaillerons avec vous pour rpondre vos besoins, dans la mesure requise par la loi. Les dclarations ci-dessus ont pour but de dcrire la nature gnrale et le niveau de travail effectu par les personnes affectes cette classification. Elles ne doivent pas tre interprtes comme une liste exhaustive de toutes les responsabilits, tches et comptences requises du personnel ainsi class. Mosaic se rserve le droit de modifier tout ou partie des descriptions de poste sa discrtion afin de rpondre aux besoins de lentreprise, voire de les dpasser. En soumettant votre candidature, vous acceptez et acceptez la **Dclaration de confidentialit dAcosta et les Conditions dutilisation** . Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Marketing **Position Type:** Full time **Business Unit:** Digital Commerce **Salary Range:** $61,500.00 - $80,000.00 **Company:** Acosta Employee Holdco LLC **Req ID:** 2033