Whatfix
Sr. Content & SEO Manager
Whatfix, San Jose, California, United States, 95123
Who are we?
All potential candidates should read through the following details of this job with care before making an application.Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.The sole vendor named as Customers’ Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive YearWon the Silver for Stevie's Employer of the Year 2023Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze MedalAre you a data-driven content marketer with a growth mentality? Do you have a passion for optimizing content based on user intent? Does monitoring GA4 and Ahrefs for traffic improvements, conversions, and SERP jumps excite you?The Whatfix Content Marketing team seeks an experienced Content Marketing Manager for a senior role on a high-performing, lean, growth-oriented team. This role would be a content manager across the Whatfix content library of 600+ content assets. You would monitor page analytics to report on traffic decay and close-to-impact articles using GA4, Ahrefs, and event tracking tools. You are hands-on and more than willing to optimize and update content yourself, and you can provide direction to the larger content team on identifying the highest-priority content optimization opportunities.This role is expected to have strong on and off-page SEO experience. You’ll be challenged with interlinking related content and orchestrating content in a user-friendly, intelligent way that clusters related content and guides users to find what they’re looking for. You’ll be tasked with managing routine SEO tasks like identifying content cannibalization, fixing on-page SEO issues like 404s and canonical issues, maintaining relationships with other content marketers for link-building purposes, and managing Jr. SEOs and link builders.Responsibilities:Auditing, refreshing, and pruning content across the Whatfix blogKeeping a pulse on the Whatfix blog to understand what articles are falling in traffic, which is underperforming, and what needs to be updatedOwning content refreshes by writing content for optimizations and assigning priority tasks for writersOwning an interlinking strategy ensuring all new content is adequately linked to related contentDrive organic traffic growth by executing SEO strategy through content optimization, onsite SEO, offsite SEO, site speed & performance, site structureMake data-driven recommendations and decisions that optimize visitor experience, increase engagement and improve conversion rateScrappy and ready to instantly contribute to a high-performing content marketing teamQualifications:Strong understanding of content marketing principles and strategy. You understand user intent, how to build world-class content, and are confident in your copy writing skillsExperience managing large content libraries, performing content audits, understands user intent, and can provide direction to writers for optimization projects4+ years of experience with GA4, Tag Manager, Search Console, and AhrefsExperience managing content libraries in WordpressExperience creating and managing Airtable boards is a big plusExperience with Elementor is a big plusExperience with analytics tools like Amplitude, Hotjar, Heap, etc. are a plusExperience with website localization and translation projects is a big plusPerks / BenefitsUncapped incentivesEquity planMac shop, work with the newest technologiesUnlimited PTO policyPaid maternity leaveMonthly cell phone stipendPaid UberEats lunches-dailyMedical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families; for the HSA, Whatfix contributes $1,000 for individuals and $2,000 for a family)Work side by side with the Co-founder and CRO in the San Jose officeTeam and company outingsLearning and Development benefitsAt Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, and fuels innovation. This ensures open communication, strengthens our sense of community, and enables us to achieve our collective goals effectively.To facilitate global collaboration, our US teams start and end early, while our India teams start and end late. US teams do not have any evening meetings. Relocation and Sponsorship offered.We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.The salary range for this position is 110K-140K Compensation offered will be determined by factors such as level, job-related knowledge, skills, and experience.Due to our company's global nature and hiring committees spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.
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All potential candidates should read through the following details of this job with care before making an application.Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.The sole vendor named as Customers’ Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive YearWon the Silver for Stevie's Employer of the Year 2023Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze MedalAre you a data-driven content marketer with a growth mentality? Do you have a passion for optimizing content based on user intent? Does monitoring GA4 and Ahrefs for traffic improvements, conversions, and SERP jumps excite you?The Whatfix Content Marketing team seeks an experienced Content Marketing Manager for a senior role on a high-performing, lean, growth-oriented team. This role would be a content manager across the Whatfix content library of 600+ content assets. You would monitor page analytics to report on traffic decay and close-to-impact articles using GA4, Ahrefs, and event tracking tools. You are hands-on and more than willing to optimize and update content yourself, and you can provide direction to the larger content team on identifying the highest-priority content optimization opportunities.This role is expected to have strong on and off-page SEO experience. You’ll be challenged with interlinking related content and orchestrating content in a user-friendly, intelligent way that clusters related content and guides users to find what they’re looking for. You’ll be tasked with managing routine SEO tasks like identifying content cannibalization, fixing on-page SEO issues like 404s and canonical issues, maintaining relationships with other content marketers for link-building purposes, and managing Jr. SEOs and link builders.Responsibilities:Auditing, refreshing, and pruning content across the Whatfix blogKeeping a pulse on the Whatfix blog to understand what articles are falling in traffic, which is underperforming, and what needs to be updatedOwning content refreshes by writing content for optimizations and assigning priority tasks for writersOwning an interlinking strategy ensuring all new content is adequately linked to related contentDrive organic traffic growth by executing SEO strategy through content optimization, onsite SEO, offsite SEO, site speed & performance, site structureMake data-driven recommendations and decisions that optimize visitor experience, increase engagement and improve conversion rateScrappy and ready to instantly contribute to a high-performing content marketing teamQualifications:Strong understanding of content marketing principles and strategy. You understand user intent, how to build world-class content, and are confident in your copy writing skillsExperience managing large content libraries, performing content audits, understands user intent, and can provide direction to writers for optimization projects4+ years of experience with GA4, Tag Manager, Search Console, and AhrefsExperience managing content libraries in WordpressExperience creating and managing Airtable boards is a big plusExperience with Elementor is a big plusExperience with analytics tools like Amplitude, Hotjar, Heap, etc. are a plusExperience with website localization and translation projects is a big plusPerks / BenefitsUncapped incentivesEquity planMac shop, work with the newest technologiesUnlimited PTO policyPaid maternity leaveMonthly cell phone stipendPaid UberEats lunches-dailyMedical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families; for the HSA, Whatfix contributes $1,000 for individuals and $2,000 for a family)Work side by side with the Co-founder and CRO in the San Jose officeTeam and company outingsLearning and Development benefitsAt Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, and fuels innovation. This ensures open communication, strengthens our sense of community, and enables us to achieve our collective goals effectively.To facilitate global collaboration, our US teams start and end early, while our India teams start and end late. US teams do not have any evening meetings. Relocation and Sponsorship offered.We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.The salary range for this position is 110K-140K Compensation offered will be determined by factors such as level, job-related knowledge, skills, and experience.Due to our company's global nature and hiring committees spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.
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