Radio Senior Program Coordinator_

Radio Senior Program CoordinatorPrint (overnmentjobs.com/careers/eugene/jobs/newprint/4615430)ApplyRadio Senior Program CoordinatorSalary$72,321.60 - $90,126.40 AnnuallyLocationEugene, ORJob TypeFull-Time Limited DurationJob Number03963DepartmentPublic Works DepartmentDivisionPublic Works MaintenanceOpening Date08/23/2024Closing Date9/6/2024 5:15 PM Pacific+ Description+ Benefits+ QuestionsGeneral Statement of DutiesThe Public Works Maintenance Division is looking for a professional team player to join the Radio Communications Team. The ideal candidate will perform a wide variety of para-professional level duties to support the operational use of City of Eugene communication assets for all City Departments including public safety. This includes preventive maintenance, security and equipment upgrades, documentation and repair activities on radio communication equipment, subscriber radios, microwave transport equipment, and other supporting infrastructure systems. The position supports, reviews and helps to coordinate the work of radio technicians and other technical staff. The position also works in collaboration to support inter-operable communication networks and may represent the City as a primary contact for regional communication interoperability.This position reports to and receives general direction from the Radio Communications Manager and supports the work of the radio communications technicians.Application Deadline : Friday , September 6, 2024 at 5:00PM PTONLINE APPLICATIONS ONLYSalary Range: Program Coordinator, Senior: $34.77 - $43.33 hourly / $72,321.60 - $90,126.40 annuallyThe City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (regon.gov/boli/workers/pages/equal-pay.aspx) . You can learn more about our process at our How to Apply (ugene-or.gov/674/How-to-Apply) page.Department/Division: Public Works/Maintenance DivisionWork Location: 1820 Roosevelt, Eugene, OR 97402Living & Working in Eugene: For more information on living in Eugene, how the City of Eugene operates, and more, visit our Living and Working in Eugene (ov/4913/Living-and-Working-in-Eugene) page.Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab, or visit this summary page (ugene-or.gov/DocumentCenter/View/59858/Benefits-at-a-Glance-Guide) as well as this benefits package page (ugene-or.gov/253/Employee-Benefits) .What to Expect from Our Application Process: Please see our How to Apply (ugene-or.gov/674/How-to-Apply) page for more information on our application process.Limited Duration (LD) Opportunity – AFSCME:+ Open to full-time, part-time, LD, Recreation Activity Employee City of Eugene employees.+ This LD position could last up to 12 months per business need with possibility of extension.+ LD employees have many of the same benefits as regular AFSCME employees, with some exceptions due to the limited length of employment.+ If you are currently an employee, you will not have rights back to your current LD position.+ Employees hired into LD positions will be members of the AFSCME bargaining unit and covered by the contract except for the items outlined below.+ The salary schedule for LD employees is the same as used for regular AFSCME employees. The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience.+ LD employees are at-will and don’t have a probationary period; they accrue no seniority, have no bumping or layoff provisions, and have no discipline or discharge rights.LD employees will receive City health plan coverage for themselves only. Dependent coverage is available at full cost to the LD employee.Examples of Duties Performed - Duties may include but are not limited to the followingAssists the radio manager, and supports radio technicians, in the ongoing direction of the radio communications program. Plans, prioritizes, and schedules the work of Radio Shop Technicians. Acts as primary point of contact and customer service liaison for the radio shop.Documents administrative and operating procedures and controls to ensure data accuracy and reliability leading to improved efficiency and communication system reliability; implements, coordinates and administers a variety of projects and activities; coordinates with other departments and/or jurisdictions; defines and resolves administrative and operational issues and problems.Assists in developing long and short-range program goals; evaluates objectives, policies and processes and provides recommendations to program manager; participates in the development of program or operational guidelines.Researches ways to achieve objectives and recommends necessary adjustments to the program or operation focus and/or activities; is responsible for designing and implementing approved program changes.Evaluates effectiveness, impact, and cost/benefit impact of program or operational activities; documents, compiles and tracks program activity costs; designs and compiles periodic program progress reports; assesses program needs and issues; evaluates need for training or changes to program policies and procedures and develops recommendations; monitors program compliance.Develops work plans, timelines and resource allocations for assigned program or operational area; monitors progress to ensure objectives are met. Coordinates work section activities with those of other sections, departments, and outside agencies; coordinates joint projects with others; may coordinate the work of contractors.Performs research in support of radio program; develops research criteria; evaluates results and summarizes results in narrative, and/or statistical reports; and evaluates impact of research results on program activities. Researches problematic issues and prepares recommendations. Prepares complex reports requiring detailed research, and independent judgment.May conduct research on assigned topics, prepares and presents findings to improve operational activities; may participate in capital development and improvement projects.Interprets and applies laws, rules and regulations impacting the assigned area to determine and implement or authorize an appropriate course of action. Interprets ordinances; reviews legislation and other rules and regulations pertaining to assigned programs; monitors program activities for compliance with Federal and/or State laws.Evaluates and researches a variety of issues and complaints; reviews complaints and monitors enforcement of program policies and ordinances; assesses appropriate fees; enforces program policies; may recommend enforcement action, prepare enforcement documents and evaluate impact of enforcement actions.Answers questions and provides information and/or written correspondence to customers; responsible for quality control and customer satisfaction. Initiates corrective action as necessary to resolve issues. Negotiates with involved parties to resolve problems, gain compliance, reach agreement or determine provisions for services.Develops and maintains manual and computerized databases to track program or operational activities; designs and creates standard and customized reports; establishes complex recordkeeping systems.Develops program public information strategies. Develops and/or oversees the development of program promotional and educational outreach activities for the program area, including writing articles and fact sheets which require researching a variety of resources.Develops systems, manuals, and forms for assigned area; writes instruction manuals describing procedures and requirements; may write newsletters and maintain websites; writes project proposal descriptions, handbooks, program procedures, management reports, and business correspondence.Designs and presents formal program-related presentations including training sessions. Represents the program area or department at task forces, committees, etc., as assigned.May schedule, oversee the work activities of, and provide training to staff in lower classifications, temporary clerical employees and/or volunteers.Performs a variety of program administrative duties such as preparing, coordinating, and overseeing program agreements, contracts, leases, and RFP's. May provide review and feedback in the preparation of written bid specifications for equipment and services and may assist in evaluating bids submitted; may review or update technical or operational requirements or specifications; maintains contact with vendors; inspects work performed by contractors. May requisition and purchase supplies, equipment and materials; reviews purchase orders.Participates and contributes on such issues as diversity and creating a respectful working environment.Performs related duties as assigned.QualificationsKnowledge of:+ Specific paraprofessional knowledge as related to radio communication.+ Principles and practices of radio communication, including processes, terminology, policies and practices used including knowledge of relevant department, and/or other jurisdiction programs.+ Effective program principles and practices, and strategic planning methods for program area.+ Federal, state, and local laws, codes and rules as applicable to radio communication.+ General budgeting practices and procedures+ Grant acquisition and grant management techniques, if required.+ Contract provisions and processes, if required.+ Data collection procedures, methodology and interpretation.+ Program and project design and development.+ Processes used to develop short- and long-range goals and objectives.+ Program marketing principles and strategies+ Applicable computerized systems, office practices and procedures, including a variety of standard office equipment.Ability to:+ Plan, organize and administer a specialized program or operational area; evaluate program direction and assess program impact; coordinate diverse program activities, and provide direction.+ Perform program or operation need assessments; evaluate and prioritize needs.+ Evaluate and solve procedural problems impacting the assigned area.+ Interpret relevant federal, state and local laws, codes and other regulations impacting the program or operation.+ Interpret and apply relevant program/department information in making work decisions or in providing information to others; research, explain and enforce codes and other laws, if applicable, including problem resolution.+ Research, collect, review, and interpret data; perform a variety of specialized studies to determine trends and+ programmatic/operational direction; design reports, and narrative/statistical summary of the review.+ Research and evaluate issues and trends; research potential solutions.+ Keep informed on developments in the program or operational area.+ Perform arithmetic calculations.+ Use a variety of computerized systems to maintain program data and extract reports.+ Describe and interpret specialized program or operation information for a variety of audiences.+ Communicate effectively, both verbally and in writing, with City staff, the general public and other agencies using+ courtesy, tact and good judgment.+ Work, individually and in a team setting, with a diverse general public, employees and other agencies; develop consensus and make appropriate decision; use appropriate conflict resolution, negotiation and communication skills.+ Perform outreach and marketing activities for the program area; develop educational materials for the program area.+ Develop training, training materials and conduct training sessions.+ Establish and maintain varied and detailed computerized filing and record-keeping systems.+ Plan and organize the work of other employees, volunteers, and/or temporary employees.Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.A typical way to obtain the knowledge and abilities would be:Experience:Four years of progressively responsible paraprofessional experience in the program or operational area or a related field, including at least two years of experience at the paraprofessional journey-level.Training:Equivalent to an Associate degree with major course work in the area of assignment, or in public administration, business administration, or a related field.License or Certificate:Possession of, or ability to obtain, and maintain an appropriate valid Oregon State driver's license.MUST PASS A BACKGROUND CHECKSupplemental InformationWhat to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.Bilingual Pay Benefit: Per the AFSCME contract (ugene-or.gov/Archive.aspx?AMID=71) , the City shall pay an employee an additional five percent (5%) for a required intermediate or advanced level competency. To qualify for bilingual pay, the employee must have demonstrated fluency in the required language and successfully pass a fluency examination administered by the City's Employee Resource Center division.If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.RepresentationEmployees in this classification are represented by American Federation of State, County, and Municipal Employees (AFSCME), and their salaries may be subject to a monthly payroll deduction after 31 days of employment.Salary and BenefitsThe normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefit, and life insurance. Health, dental, and vision benefits are available.To view a summary of benefits (ugene-or.gov/DocumentCenter/Home/View/1813) , benefit premium rates (ugene-or.gov/DocumentCenter/Home/View/1811) , and/or the AFSCME contract (ugene-or.gov/index.aspx?NID=1966) click the respective link. Click here to view information about Total Worker Health. (eogov.com/images/AgencyImages/jobposting/658/jobpostings/image/BeWell\_Handout.png)