TikTok
TikTok Shop Senior UX Designer - Consumer
TikTok, San Jose, California, United States, 95123
Responsibilities
Make your application after reading the following skill and qualification requirements for this position.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.
About the team
TikTok Shop is an innovative e-commerce solution that enables merchants, brands, and creators to sell products directly on TikTok. As a member of the TikTok Shop Design team, you will utilize qualitative/quantitative studies to collect user feedback, create a deep understanding and empathy for our users, and work cross-functionally with design, product, and marketing teams to meet business needs. Our team prioritizes usability, functionality, and impact, blending cultural insights and global perspectives. Centered on B2B solutions in operations and finance, we collaborate closely with stakeholders to create designs that enhance efficiency and user experiences.
Responsibilities:Responsible for TikTok shopping after-sales experience design.Collaborate with cross-functional teams, including product managers, researchers, content designers, and engineers, to contribute to high-level strategic decisions and execute impactful global product experiences.Lead large-scale projects 0 to 1, managing uncertainty, ambiguity, and complexity to ensure the delivery of meaningful and quality experiences.Drive design solutions based on user needs, business goals, and technical constraints for each project.Facilitate design workshops and sprints with cross-functional teams to explore innovative solutions for identified problems and opportunities.Enhance design quality across different areas with a strong focus on craftsmanship.Provide and receive regular feedback on designs and strategic product decisions.
Qualifications:8+ years designing consumer-facing products for mobile, web, desktop, and other platforms.Proficient in visual and interaction design, regularly creating prototypes to test and iterate complex interactions and experiences.Excellent communication skills to articulate concepts, vision, and decision-making.Experience collaborating with multiple stakeholders across the organization.Ability to quickly iterate and generate multiple concepts.Experience with A/B testing and data-driven practices.Results-oriented and resilient, able to thrive in a startup culture focused on efficiency and impact.Passion and enthusiasm for TikTok and its community.Have had leadership experience supporting multiple business verticals and mentoring other designers.
Job Information:Compensation Description (annually): The base salary range for this position in the selected city is $137244 - $318960 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and offer a Health Savings Account (HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans. In addition to Flexible Spending Account (FSA) Options like Health Care, Limited Purpose, and Dependent Care.Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year, as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra, a 401K company match, gym, and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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Make your application after reading the following skill and qualification requirements for this position.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.
About the team
TikTok Shop is an innovative e-commerce solution that enables merchants, brands, and creators to sell products directly on TikTok. As a member of the TikTok Shop Design team, you will utilize qualitative/quantitative studies to collect user feedback, create a deep understanding and empathy for our users, and work cross-functionally with design, product, and marketing teams to meet business needs. Our team prioritizes usability, functionality, and impact, blending cultural insights and global perspectives. Centered on B2B solutions in operations and finance, we collaborate closely with stakeholders to create designs that enhance efficiency and user experiences.
Responsibilities:Responsible for TikTok shopping after-sales experience design.Collaborate with cross-functional teams, including product managers, researchers, content designers, and engineers, to contribute to high-level strategic decisions and execute impactful global product experiences.Lead large-scale projects 0 to 1, managing uncertainty, ambiguity, and complexity to ensure the delivery of meaningful and quality experiences.Drive design solutions based on user needs, business goals, and technical constraints for each project.Facilitate design workshops and sprints with cross-functional teams to explore innovative solutions for identified problems and opportunities.Enhance design quality across different areas with a strong focus on craftsmanship.Provide and receive regular feedback on designs and strategic product decisions.
Qualifications:8+ years designing consumer-facing products for mobile, web, desktop, and other platforms.Proficient in visual and interaction design, regularly creating prototypes to test and iterate complex interactions and experiences.Excellent communication skills to articulate concepts, vision, and decision-making.Experience collaborating with multiple stakeholders across the organization.Ability to quickly iterate and generate multiple concepts.Experience with A/B testing and data-driven practices.Results-oriented and resilient, able to thrive in a startup culture focused on efficiency and impact.Passion and enthusiasm for TikTok and its community.Have had leadership experience supporting multiple business verticals and mentoring other designers.
Job Information:Compensation Description (annually): The base salary range for this position in the selected city is $137244 - $318960 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and offer a Health Savings Account (HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans. In addition to Flexible Spending Account (FSA) Options like Health Care, Limited Purpose, and Dependent Care.Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year, as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra, a 401K company match, gym, and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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