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Milestone Technologies

Content Specialist L3

Milestone Technologies, Fremont, California, us, 94537


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Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job OverviewMilestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.

The Global Services Business Operations team develops global programs that mitigate risk and optimize processes to support the mission of the company and the advancement of the Global Security organization. To help protect our people, assets and reputation, we implement and manage strategic solutions that are repeatable and scalable.

How You Will Make an Impact:

* Support Global Services Business Operations with the creative design and implementation.*Supports team through: design creation, executive reporting, presentation creation, creative development, and asset design, creation, and management.*Experience implementing visual design systems across a range of platforms in an iterative software development environment.*Supports team by using creative design solutions to optimize and enhance special projects.*Sourcing and solidifying innovative solutions and refining processes and procedures for executive requests.*Design downloadable PDFs, illustrations, diagrams, and interaction/UI elements for proof of concept.*Design high-quality presentation materials for executive review.*Supports Executive Reporting.*Create a look consistent with the customer while pleasing users.*Communicate effectively in a cross-functional development team and present ideas and designs effectively.*Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile, Android and iOS.* Proven ability to act as a leader in communicating conceptual ideas and design rationale, all within a user-centered design process.* Support Global Services teams by creating and maintaining digital designs focused on the promotion and representation of the organization to the rest of the company.*Facilitate and support the team in creating innovative solutions and ideas for reporting metrics and deliverables.*Coordinate, lead, and kick off project solution efforts with management.*Organize and maintain file and folder directories.*Manage and coordinate workflow for asset creation

What You Will Need to Succeed:

* Bachelor's of Arts degree or 3+ years of applicable experience as a designer.* Proficient knowledge of Tableau: basic graphs, publishing, building stories/dashboards.* Strong Adobe Photoshop knowledge - smart object function, layer organization, tool usage.* Animation and/or prototyping skills (e.g., Adobe Edge or similar; ability to create simple gifs).* Spreadsheet experience - Creating tracking tools with functional equations in Excel.* Expertise with industry standard design tools (e.g., Photoshop, Illustrator, InDesign, Sketch).* In depth knowledge of the Adobe creative suite.* Video creation including filming & editing skills - from taking on the spot footage with phone to filming more professional quality footage* Photography skills - can take high quality photos that can be used professionally.* Social Media Savvy - particularly with visual aspect of social media.* PowerPoint template creation and formatting experience.* Excellent written communication.* Self-motivated to prioritize and manage workload and meet critical project deadlines.* Ability to prioritize multiple competing tasks.* Excellent interpersonal skills and the ability to build good working relationships.* Possesses excellent time management and organizational skills.* Able to write clearly and succinctly in technical and non-technical formats.* Demonstrates courage with difficult issues despite personal risk or discomfort.

CompensationEstimated Pay Range: $40.35 - $54.59 USD

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

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