EnerSys Delaware, Inc.
Salesforce Marketing Cloud Product Owner (REMOTE)
EnerSys Delaware, Inc., Tampa, Florida, us, 33646
EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Learn More About Our Company
What We're Offering
Paid time off plus paid holidaysMedical/dental/vision insurance planLife insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan401K planCulture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee's skills and competence by providing appropriate training.Compensation Range:
$117,200-$146,000
Compensation may vary based on applicant's work experience, education level, skill set, and/or location.
Job Purpose
The
Salesforce
Mar keting Cloud Product Owner
plays a pivotal role in advocating for business within the organization, ensuring business alignment with Salesforce solutions. The Product Owner (PO) will manage and execute a Salesforce digital roadmap across the business to bring new experiences and features to employees and customers that will promote a most valued customer experience, and revenue growth by closely aligning business goals with Salesforce deliverables. The goal is to standardize capabilities across lines of business (LOBs) and coordinate with other Product owners to build a common process and RACI for engaging with the business.Up to 10% Travel Required
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:1. Product Vision (Solution): Define product features from solution perspective and ensure alignment with business objectives.2. Product Backlog Management: Create and maintain a prioritized product backlog, incorporating feedback from Business stakeholders (including new needs or enhancements).3. Requirements Gathering: Work closely with cross-functional teams to gather and define detailed product requirements.4. User Stories: Break down product requirements into user stories with clear acceptance criteria, ensuring a shared understanding among team members.5. Release Planning: Coordinate with other POs and the release manager to ensure releases are minimized and as efficient as possible. Collaborate with development teams to plan and prioritize releases, considering both business and technical aspects in conjunction with the designated release manager.6. Collaboration: Act as a bridge between business stakeholders and development teams through the explanation of user stories and acceptance criteria. Ensure clear communication and understanding of product goals, features, and progress.7. Metrics and KPIs: Define and track key performance indicators (KPIs) to measure the success of the product and drive data-driven decision-making.8. Documentation: Responsible for ensuring the documentation that describes the architecture, functionality and data consumed and transformed is fully documented whether by themselves, the admins, or external partners.9. Learning: Manage time effectively to ensure time is spent on research of new features and functionality of the relevant Cloud environment. Invest time in understanding the business and help plug holes in process definition with business partners.10. Develop strong working relationships with business stakeholders to understand top priorities for their business units; communicate status of critical work in progress; mitigate impediments; seek engagement and collaboration in person as much as possible.11. Support the business by applying cross functional subject matter expertise of business process, systems, and integration to facilitate continuous improvement and innovation.12. Analyze data, risk, impacts, scope, and priorities for the overall business objected to meet goals.13. Collaborate on User Documentation.14. Conduct Salesforce Product Research including membership or association with appropriate peer communities for different innovative solutions to meet business objectives.15. Ride along with business users at least quarterly and where this is not appropriate other time with users either remotely or in an office situation.16. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES:1. Provide direct supervision, guidance, and mentorship to Product Administrators.2. Review the detailed user story writing prepared by Product Administrators.
COMPETENCIES:1. Decision-Making: Strong decision-making skills to prioritize features and enhancements based on business value and customer impact.2. Problem-Solving: Analytical and problem-solving skills to address challenges and optimize the Salesforce platform for better performance and usability.3. User Experience (UX): Understanding of UX principles to ensure the platform is user-friendly and meets the needs of end-users.
Qualifications
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:• Bachelor's Degree required in Business Administration, Information Systems, Computer Science, or a related field.• 2 - 3 years of relevant experience required.Language Skills• Fluency in writing and speaking in English is required.
Mathematical Skills• Addition, Subtraction, Multiplication, and Division: Fundamental operations for basic data manipulation and calculations• Descriptive Statistics: Understanding of mean, median, mode, range, variance, and standard deviation to summarize data sets.• Probability: Basic concepts of probability to assess risk and uncertainty in business scenarios.• Equations and Formulas: Ability to work with equations and formulas for calculations and data analysis.• Linear Relationships: Understanding linear equations and relationships, which can be useful in trend analysis and forecasting.
Reasoning Ability• Data Interpretation: Skills to interpret and analyze data, identify patterns, and derive insights.• Graphing and Visualization: Ability to create and interpret graphs, charts, and visual representations of data.
Certificates, Licenses, RegistrationsSalesforce Certifications:• Salesforce Certified Administrator• Salesforce Certified Business Analyst• Salesforce Certified Marketing Cloud Consultant (preferred)• Salesforce Certified Advanced Administrator (optional)• Salesforce Certified Sales Cloud Consultant (optional)• Salesforce Certified Service Cloud Consultant (optional)
Other Skills and Abilities• Salesforce Platform Knowledge: Deep understanding of Salesforce CRM functionality, including Sales Cloud, Service Cloud, Marketing Cloud, etc.• Data Analysis: Proficiency in data analysis tools and techniques. Experience with SQL, Excel, and data visualization tools like Tableau.• Process Mapping: Ability to create and interpret process flow diagrams and other business process documentation.• Requirements Gathering: Skilled in eliciting, documenting, and managing business and technical requirements.• Configuration and Customization: Basic understanding of Salesforce customization and configuration options, including workflows, process builder, and custom objects.
General Job Requirements
This position will work in an office setting, expect minimal physical demands.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled
Know Your Rights
Know Your Rights (Spanish)
EEO is the Law Supplement
Pay Transparency Nondiscrimination
Learn More About Our Company
What We're Offering
Paid time off plus paid holidaysMedical/dental/vision insurance planLife insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan401K planCulture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee's skills and competence by providing appropriate training.Compensation Range:
$117,200-$146,000
Compensation may vary based on applicant's work experience, education level, skill set, and/or location.
Job Purpose
The
Salesforce
Mar keting Cloud Product Owner
plays a pivotal role in advocating for business within the organization, ensuring business alignment with Salesforce solutions. The Product Owner (PO) will manage and execute a Salesforce digital roadmap across the business to bring new experiences and features to employees and customers that will promote a most valued customer experience, and revenue growth by closely aligning business goals with Salesforce deliverables. The goal is to standardize capabilities across lines of business (LOBs) and coordinate with other Product owners to build a common process and RACI for engaging with the business.Up to 10% Travel Required
Essential Duties and Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:1. Product Vision (Solution): Define product features from solution perspective and ensure alignment with business objectives.2. Product Backlog Management: Create and maintain a prioritized product backlog, incorporating feedback from Business stakeholders (including new needs or enhancements).3. Requirements Gathering: Work closely with cross-functional teams to gather and define detailed product requirements.4. User Stories: Break down product requirements into user stories with clear acceptance criteria, ensuring a shared understanding among team members.5. Release Planning: Coordinate with other POs and the release manager to ensure releases are minimized and as efficient as possible. Collaborate with development teams to plan and prioritize releases, considering both business and technical aspects in conjunction with the designated release manager.6. Collaboration: Act as a bridge between business stakeholders and development teams through the explanation of user stories and acceptance criteria. Ensure clear communication and understanding of product goals, features, and progress.7. Metrics and KPIs: Define and track key performance indicators (KPIs) to measure the success of the product and drive data-driven decision-making.8. Documentation: Responsible for ensuring the documentation that describes the architecture, functionality and data consumed and transformed is fully documented whether by themselves, the admins, or external partners.9. Learning: Manage time effectively to ensure time is spent on research of new features and functionality of the relevant Cloud environment. Invest time in understanding the business and help plug holes in process definition with business partners.10. Develop strong working relationships with business stakeholders to understand top priorities for their business units; communicate status of critical work in progress; mitigate impediments; seek engagement and collaboration in person as much as possible.11. Support the business by applying cross functional subject matter expertise of business process, systems, and integration to facilitate continuous improvement and innovation.12. Analyze data, risk, impacts, scope, and priorities for the overall business objected to meet goals.13. Collaborate on User Documentation.14. Conduct Salesforce Product Research including membership or association with appropriate peer communities for different innovative solutions to meet business objectives.15. Ride along with business users at least quarterly and where this is not appropriate other time with users either remotely or in an office situation.16. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES:1. Provide direct supervision, guidance, and mentorship to Product Administrators.2. Review the detailed user story writing prepared by Product Administrators.
COMPETENCIES:1. Decision-Making: Strong decision-making skills to prioritize features and enhancements based on business value and customer impact.2. Problem-Solving: Analytical and problem-solving skills to address challenges and optimize the Salesforce platform for better performance and usability.3. User Experience (UX): Understanding of UX principles to ensure the platform is user-friendly and meets the needs of end-users.
Qualifications
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:• Bachelor's Degree required in Business Administration, Information Systems, Computer Science, or a related field.• 2 - 3 years of relevant experience required.Language Skills• Fluency in writing and speaking in English is required.
Mathematical Skills• Addition, Subtraction, Multiplication, and Division: Fundamental operations for basic data manipulation and calculations• Descriptive Statistics: Understanding of mean, median, mode, range, variance, and standard deviation to summarize data sets.• Probability: Basic concepts of probability to assess risk and uncertainty in business scenarios.• Equations and Formulas: Ability to work with equations and formulas for calculations and data analysis.• Linear Relationships: Understanding linear equations and relationships, which can be useful in trend analysis and forecasting.
Reasoning Ability• Data Interpretation: Skills to interpret and analyze data, identify patterns, and derive insights.• Graphing and Visualization: Ability to create and interpret graphs, charts, and visual representations of data.
Certificates, Licenses, RegistrationsSalesforce Certifications:• Salesforce Certified Administrator• Salesforce Certified Business Analyst• Salesforce Certified Marketing Cloud Consultant (preferred)• Salesforce Certified Advanced Administrator (optional)• Salesforce Certified Sales Cloud Consultant (optional)• Salesforce Certified Service Cloud Consultant (optional)
Other Skills and Abilities• Salesforce Platform Knowledge: Deep understanding of Salesforce CRM functionality, including Sales Cloud, Service Cloud, Marketing Cloud, etc.• Data Analysis: Proficiency in data analysis tools and techniques. Experience with SQL, Excel, and data visualization tools like Tableau.• Process Mapping: Ability to create and interpret process flow diagrams and other business process documentation.• Requirements Gathering: Skilled in eliciting, documenting, and managing business and technical requirements.• Configuration and Customization: Basic understanding of Salesforce customization and configuration options, including workflows, process builder, and custom objects.
General Job Requirements
This position will work in an office setting, expect minimal physical demands.
EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled
Know Your Rights
Know Your Rights (Spanish)
EEO is the Law Supplement
Pay Transparency Nondiscrimination