Strategic Accounts Communications Program Manager, Strategic Accounts

Strategic Accounts Communications Program Manager, Strategic Accounts Job ID: 2723074 | Amazon Web Services, Inc. - A97Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. At AWS Central Technology, we are customer obsessed and passionate about revolutionizing and advancing our customer’s journey to the cloud.Join a creative, diverse, and fun team who consistently delivers results. We are seeking an experienced, customer-obsessed, executive and employee communications manager to help effectively communicate the organization’s strategy and vision to our customers, employees, and stakeholders. In this role, you will be responsible for driving strategic communications, content, and events for the Central Technology team, including the planning quarterly all-hands, development of strategic messaging for internal and external presentations, building communications strategies in support of major initiatives, and providing editorial and writing support for significant business initiatives.You work across business functions, regions and all levels of the organization to make sure our employees are a top of mind audience. You actively listen and employ data to craft what—and how—we communicate, shape, and amplify content to inform the AWS Industries team. We host events and forums to engage and inspire employees to create the best employee experience. We discover new ways to inform and entertain them, too.This role requires exceptional verbal and written communication skills, strong attention to detail, and the ability to work backwards from ambiguous requirements to generate clear, concise communications – requiring frequent engagement with AWS leadership. In your career you must have demonstrated successful executive presence, excellent interpersonal skills, and a proven ability to influence others. The right candidate is extremely data-driven, thrives in a fast-paced, entrepreneurial environment, and has proven experience managing priorities and working effectively across a number of internal stakeholders.Key job responsibilities

Develop and implement the communication strategy for the Central Technology team.Own the creation and delivery of compelling, executive-level presentation materials (slides, scripts, messaging documents, and customer stories) for AWS senior leadership at all speaking events.Write compelling copy that captures readers’ attention across a variety of mediums and channels, and presentations that maintain the executive and organization brand voice and style.Develop innovative internal communications, clear narratives, and tactics that engage organizational employees and leaders.Earn trust, provide expert counsel, and effectively communicate with a wide range of internal stakeholders.Exercise high judgment, particularly in narrow timeframes.Drive content creation for executive keynotes, including internal Town Hall meetings, fireside chats, etc.Collaborate effectively with senior executives, their leadership teams, marketing, sales and technical teams, to translate technical concepts into compelling stories that are brought to life through visuals, demos, and executive scripts.Effectively develop and cultivate multi-channel communication strategy to share knowledge, wins, insights and create a community feel between our globally dispersed teams.BASIC QUALIFICATIONS - 5+ years of program or project management experience

Learn more about the general tasks related to this opportunity below, as well as required skills.- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvementsPREFERRED QUALIFICATIONS - 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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